The Manager, IT Support is responsible for leading IT support operations and ensuring reliable, secure, and compliant technology services across August Bio. This is a highly hands-on leadership role ...
The Manager, IT Support is responsible for leading IT support operations and ensuring reliable, secure, and compliant technology services across August Bio. This is a highly hands-on leadership role ...
Manager, IT Services
Nashville, TN · Hybrid
$100K - $134K/yr
About the Role The Manager, IT Services is a critical role responsible for providing desktop support, endpoint management, and end-user computing across Billtrust. Based in Nashville, you will serve ...
Manager, IT Services
Nashville, TN · Hybrid
$100K - $134K/yr
About the Role The Manager, IT Services is a critical role responsible for providing desktop support, endpoint management, and end-user computing across Billtrust. Based in Nashville, you will serve ...
Manager, IT Support
Nashville, TN · On-site
The Manager, IT Support is responsible for leading IT support operations and ensuring reliable, secure, and compliant technology services across August Bio. This is a highly hands-on leadership role ...
Manager, IT Support
Nashville, TN · On-site
The Manager, IT Support is responsible for leading IT support operations and ensuring reliable, secure, and compliant technology services across August Bio. This is a highly hands-on leadership role ...
The Manager, IT Support is responsible for leading IT support operations and ensuring reliable, secure, and compliant technology services across August Bio. This is a highly hands-on leadership role ...
Quick apply
The Manager, IT Support is responsible for leading IT support operations and ensuring reliable, secure, and compliant technology services across August Bio. This is a highly hands-on leadership role ...
Project Manager IT
Nashville, TN · On-site
$95K - $112K/yr
Established in 1991, Collabera is one of the fastest growing end-to-end information technology ... Project managers lead large and visible cross functional projects for companies Business Unit IT ...
Project Manager IT
Nashville, TN · On-site
$95K - $112K/yr
Established in 1991, Collabera is one of the fastest growing end-to-end information technology ... Project managers lead large and visible cross functional projects for companies Business Unit IT ...
Manager, IT Delivery
Chattanooga, TN · On-site
$86K - $106K/yr
Unum is looking for an experienced IT Delivery Manager to lead a mid-size team of IT professionals in agile, infrastructure, or operations environments. In this leadership role, you will ensure the ...
Manager, IT Delivery
Chattanooga, TN · On-site
$86K - $106K/yr
Unum is looking for an experienced IT Delivery Manager to lead a mid-size team of IT professionals in agile, infrastructure, or operations environments. In this leadership role, you will ensure the ...
Manager, IT Projects
Oak Ridge, TN · On-site
$94K - $111K/yr
The IT Project Manager will interface with IT project leads, engineering teams, and internal and external stakeholders on behalf of the X-energy IT PMO to facilitate the scoping, planning, and ...
Manager, IT Projects
Oak Ridge, TN · On-site
$94K - $111K/yr
The IT Project Manager will interface with IT project leads, engineering teams, and internal and external stakeholders on behalf of the X-energy IT PMO to facilitate the scoping, planning, and ...
Manager, IT Projects
$94K - $111K/yr
The IT Project Manager will interface with IT project leads, engineering teams, and internal and external stakeholders on behalf of the X-energy IT PMO to facilitate the scoping, planning, and ...
Manager, IT Projects
$94K - $111K/yr
The IT Project Manager will interface with IT project leads, engineering teams, and internal and external stakeholders on behalf of the X-energy IT PMO to facilitate the scoping, planning, and ...
Manager, IT Security
Chattanooga, TN · On-site
In the role of IT Security Manager, you will lead the security team and be responsible for architecture, design, implementation, and management of our security framework in AWS, Azure, Microsoft 365 ...
Manager, IT Security
Chattanooga, TN · On-site
In the role of IT Security Manager, you will lead the security team and be responsible for architecture, design, implementation, and management of our security framework in AWS, Azure, Microsoft 365 ...
Manager, IT Security
Chattanooga, TN · Hybrid
In the role of IT Security Manager, you will lead the security team and be responsible for architecture, design, implementation, and management of our security framework in AWS, Azure, Microsoft 365 ...
Manager, IT Security
Chattanooga, TN · Hybrid
In the role of IT Security Manager, you will lead the security team and be responsible for architecture, design, implementation, and management of our security framework in AWS, Azure, Microsoft 365 ...
Manager-IT Product
Alcoa, TN · On-site
Overview The IT Product Manager is responsible for leading the IT product team and facilitating cross functional teams to support product delivery and system operations using industry best practices ...
Manager-IT Product
Alcoa, TN · On-site
Overview The IT Product Manager is responsible for leading the IT product team and facilitating cross functional teams to support product delivery and system operations using industry best practices ...
Manager-IT Product
Alcoa, TN · On-site
$128K - $192K/yr
Overview The IT Product Manager is responsible for leading the IT product team and facilitating cross functional teams to support product delivery and system operations using industry best practices ...
Manager-IT Product
Alcoa, TN · On-site
$128K - $192K/yr
Overview The IT Product Manager is responsible for leading the IT product team and facilitating cross functional teams to support product delivery and system operations using industry best practices ...
Manager-IT Product
Alcoa, TN · On-site
$128K - $192K/yr
The IT Product Manager is responsible for leading the IT product team and facilitating cross functional teams to support product delivery and system operations using industry best practices, guiding ...
Manager-IT Product
Alcoa, TN · On-site
$128K - $192K/yr
The IT Product Manager is responsible for leading the IT product team and facilitating cross functional teams to support product delivery and system operations using industry best practices, guiding ...
The IT Technician works closely with the IT Operations Manager and the IT Helpdesk Coordinator to deliver excellent customer service and maintain operational efficiency.Essential Duties and ...
The IT Technician works closely with the IT Operations Manager and the IT Helpdesk Coordinator to deliver excellent customer service and maintain operational efficiency.Essential Duties and ...
The Sourcing Contract Manager, Information & Technology, collaborates with Procurement, Payment Services, Legal, Risk Management, IT, IT Security & Governance, and Finance, and reports to the ...
The Sourcing Contract Manager, Information & Technology, collaborates with Procurement, Payment Services, Legal, Risk Management, IT, IT Security & Governance, and Finance, and reports to the ...
The Sourcing Contract Manager, Information & Technology, collaborates with Procurement, Payment Services, Legal, Risk Management, IT, IT Security & Governance, and Finance, and reports to the ...
Quick apply
The Sourcing Contract Manager, Information & Technology, collaborates with Procurement, Payment Services, Legal, Risk Management, IT, IT Security & Governance, and Finance, and reports to the ...
The Sourcing Contract Manager, Information & Technology, collaborates with Procurement, Payment Services, Legal, Risk Management, IT, IT Security & Governance, and Finance, and reports to the ...
The Sourcing Contract Manager, Information & Technology, collaborates with Procurement, Payment Services, Legal, Risk Management, IT, IT Security & Governance, and Finance, and reports to the ...
The Sourcing Contract Manager, Information & Technology, collaborates with Procurement, Payment Services, Legal, Risk Management, IT, IT Security & Governance, and Finance, and reports to the ...
The Sourcing Contract Manager, Information & Technology, collaborates with Procurement, Payment Services, Legal, Risk Management, IT, IT Security & Governance, and Finance, and reports to the ...
Project Manager, Information Technology - Chattanooga, TN
Chattanooga, TN · On-site
$89K - $106K/yr
RSI is currently recruiting a Project Manager Information Technology for our client in Chattanooga. The Project Manager is responsible for the overall planning, direction, management, coordination ...
Project Manager, Information Technology - Chattanooga, TN
Chattanooga, TN · On-site
$89K - $106K/yr
RSI is currently recruiting a Project Manager Information Technology for our client in Chattanooga. The Project Manager is responsible for the overall planning, direction, management, coordination ...
IT Technician
Powell, TN · On-site
The IT Technician works closely with the IT Operations Manager and the IT Helpdesk Coordinator to deliver excellent customer service and maintain operational efficiency. Essential Duties and ...
IT Technician
Powell, TN · On-site
The IT Technician works closely with the IT Operations Manager and the IT Helpdesk Coordinator to deliver excellent customer service and maintain operational efficiency. Essential Duties and ...
Manager Information Technology information
What does a manager information technology do?
A Manager of Information Technology (IT) oversees the planning, coordination, and direction of IT-related activities within an organization. They are responsible for ensuring that the company’s technology infrastructure is secure, reliable, and meets business needs. This role typically involves managing IT staff, setting IT policies, implementing new systems, and troubleshooting technical issues. IT Managers also work closely with other departments to align technology strategies with organizational goals and often manage budgets and vendor relationships.
What are the key skills and qualifications needed to thrive as a manager information technology?
To thrive as a Manager Information Technology, you need a solid background in IT infrastructure, project management, and leadership, often supported by a degree in computer science or information systems. Familiarity with enterprise software, network security, cloud platforms, and certifications like PMP or ITIL are typically expected. Strong communication, problem-solving, and team-building abilities set standout IT managers apart. These skills and qualifications ensure effective oversight of technology initiatives, alignment with business goals, and seamless team performance in a rapidly evolving field.
What are some common challenges faced by manager information technology, and how can they be addressed?
Information Technology Managers often encounter challenges such as balancing project deadlines with resource constraints, staying updated with rapidly changing technologies, and ensuring robust cybersecurity measures. Proactive communication with stakeholders, ongoing professional development, and fostering a collaborative team environment can help address these issues. Additionally, setting realistic expectations and prioritizing tasks based on business needs are key strategies for overcoming common hurdles in this leadership role.
What is the difference between Manager Information Technology vs Network Administrator?
| Aspect | Manager Information Technology | Network Administrator |
|---|---|---|
| Certifications | ITIL, PMP, CISSP, CompTIA Security+ | CCNA, CompTIA Network+, Cisco certifications |
| Work Environment | Oversees IT teams, strategic planning, project management | Maintains and manages network infrastructure, troubleshooting |
| Employer & Industry Usage | Used across industries for IT leadership roles | Common in organizations with complex network needs |
The Manager Information Technology typically has broader responsibilities, focusing on strategic planning, team management, and overseeing IT projects. In contrast, a Network Administrator concentrates on maintaining and troubleshooting network systems. Both roles require relevant certifications and are vital in supporting organizational IT infrastructure, but they differ in scope and daily tasks.
How much is a Manager Information Technology paid?
The average salary for a Manager in Information Technology typically ranges from $90,000 to $150,000 annually, depending on experience, location, and industry. Managers often oversee teams, projects, and budgets, and may require certifications such as PMP or ITIL.
Is information technology hard to become an information technology manager?
Becoming an IT manager typically requires a combination of technical skills, such as knowledge of networks and systems, and leadership experience. It often involves progressing through roles like IT analyst or specialist, gaining certifications like PMP or CISSP, and developing management skills over several years.
Which manager information technology job is the highest paid?
The highest-paid manager in information technology is typically the Chief Information Officer (CIO), who oversees an organization's IT strategy and operations. CIOs often have extensive experience, advanced certifications, and leadership skills, with salaries that can exceed $200,000 annually depending on the industry and company size.
What are the most commonly searched types of Information Technology jobs in Tennessee?
The most popular types of Information Technology jobs in Tennessee are:
What are popular job titles related to Manager Information Technology jobs in Tennessee?
For Manager Information Technology jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Manager Information Technology jobs in Tennessee look for?
The top searched job categories for Manager Information Technology jobs in Tennessee are:
What cities in Tennessee are hiring for Manager Information Technology jobs?
Cities in Tennessee with the most Manager Information Technology job openings:
Job description
The Manager, IT Support is responsible for leading IT support operations and ensuring reliable, secure, and compliant technology services across August Bio. This is a highly hands-on leadership role for end user focused IT professional who combines strong leadership with deep technical expertise in workplace technology, endpoint management, identity management, conferencing room solution and overall sit operation.
This individual works closely with business, manufacturing, laboratory, quality, engineering, and administrative teams to ensure technology services support operational requirements and comply with applicable company policies, cybersecurity standards, and GxP expectations.
Essential Duties and Responsibilities
- Lead and manage the IT support function, ensuring timely, professional, and effective resolution of technical issues and service requests.
- Supervise, coach, and develop IT support personnel, including establishing objectives, assigning responsibilities, managing workloads, and evaluating performance.
- Oversee the IT service management and ticketing platform, ensuring incidents, service requests, problems, and escalations are properly documented, prioritized, assigned, and resolved.
- Establish and monitor service-level expectations, key performance indicators, and support metrics to improve response times, resolution times, service quality, and satisfaction.
- Provide and coordinate technical support for office, manufacturing, laboratory, warehouse, and remote-working environments.
- Oversee the administration, monitoring, and support of IT infrastructure, including servers, endpoints, network equipment, wireless systems, firewalls, telecommunications, conference-room technology, backup systems, and related services.
- Manage endpoint configuration, software deployment, operating-system updates, security patches, vulnerability remediation, and device lifecycle activities.
- Maintain accurate IT asset and software-license inventories, including equipment assignment, lifecycle status, warranty information, and disposal records.
- Support identity and access management activities, including account administration, role-based access, multifactor authentication, periodic access reviews, and privileged-access controls.
- Promote cybersecurity best practices and support organizational security initiatives, including endpoint protection, email security, vulnerability management, incident response, security awareness, and data-protection controls.
- Support compliance with applicable regulatory and quality requirements, including GxP, 21 CFR Part 11, EU Annex 11, data integrity principles, and company quality-system procedures, as applicable to assigned systems and responsibilities.
- Ensure IT support activities affecting regulated systems are performed in accordance with approved procedures, change-control requirements, documentation standards, and validation requirements.
- Collaborate with Quality, Manufacturing, Engineering, Laboratory Operations, Supply Chain, Human Resources, Finance, and other business functions to align IT support services with operational and compliance requirements.
- Support enterprise platforms and SaaS applications such as Microsoft 365, Microsoft Entra ID/Azure Active Directory, Zoom, collaboration tools, endpoint-management platforms, and other business applications.
- Develop and maintain IT support documentation, including knowledge-base articles, system inventories, network diagrams, configuration records, troubleshooting procedures, and disaster-recovery information.
- Coordinate planned maintenance, system upgrades, equipment replacements, and other technology changes while minimizing disruption to business and manufacturing operations.
- Manage relationships with managed service providers, telecommunications providers, hardware and software vendors, consultants, and other external service providers.
- Participate in vendor selection, contract review, service-performance evaluation, licensing management, and IT procurement negotiations.
- Provide technical leadership during critical incidents and coordinate communications, escalation, troubleshooting, and service restoration.
Education and Experience
- 6+ years of IT experience, including 2+ years in a leadership or managerial role.
- Strong technical expertise in hardware, software, networking, security, and enterprise applications.
- Proficiency in IT infrastructure administration, including servers, routers, switches, and firewalls.
- Strong communication skills with the ability to interact effectively with both technical and non-technical stakeholders.
- Experience managing IT support operations in a fast-paced, growing, or operationally complex environment.
- Experience supporting manufacturing, laboratory, warehouse, or other regulated operational environments.
- Experience with validated systems and formal IT quality processes, including change control, deviation management, CAPA, periodic access reviews, and audit support.
- Familiarity with ERP, LIMS, MES/eBR, QMS, document-management, laboratory, facilities, or serialization systems used within a CDMO or life-sciences organization.
- Relevant professional certifications such as ITIL, CompTIA, Microsoft, Cisco, cybersecurity, or project-management certifications is preferred but not required.
- Experience managing managed service providers and geographically distributed or after-hours support services.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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About August Bioservices
Sourced by ZipRecruiter
Industry
Pharmaceutical and medicine manufacturing
Company size
51 - 200 Employees
Headquarters location
Nashville, TN, US
Year founded
2017