A member of the Informatics team who is responsible for the maintenance, training, and overall operations of users within the Electronic Health Record.
Reasonable Accommodations Statement
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodation may be made to help enable qualified individuals with disabilities to perform the essential functions.
Essential Functions Statement(s)
Assist in completing projects for all applications.
Security requirements as directed by manager.
Facilitate and create education avenues for application changes, assists with the development of both short and long-term training programs for hospitals, clinics, Home Health, and Long-Term Care.
Assist with IT Vendor Management and Contracting to include systems selection processes and project and program management with an emphasis on Health IT systems through CHCS
Application training and maintenance.
Support Quality Measurement and reporting requirements with Community HealthCare System (CHCS)
Tests applications for changes and updates.
Responsible for analyzing information system issues work to repair the system or communicate with system vendors for repair assistance.
Assist with IT support
Communicate with Application and Project Manager on any application issues or changes.
Troubleshoot issues and create tickets based on Vendor protocol.
Manage and install updates as needed under the direction of the Application and Project manager.
Analyze computer information systems and identify areas for improvement.
Participate in the installation and development of CHCS computer information programs.
Complete system upgrades and provide system maintenance whenever necessary.
Supports and abides by the mission, values, and policies of CHCS in all activities.
On-going compliance with CHCS educational requirements.
Arrives on time and ready to work.
All other duties as required.
Commitment to Excellence - A single-minded dedication to provide the highest quality service in every situation that leads to continual organizational improvement
Customer Service - The ability to meet the service needs of the customer while exceeding the expectations of the customer.
Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions.
Accountability - Ability to accept responsibility and account for his/her actions.
Analytical Skills - Ability to use thinking and reasoning to solve a problem.
Autonomy - Ability to work independently with minimal supervision.
Organized - Possessing the trait of being organized or following a systematic method of performing a task.
Persistence - Ability to complete tasks or continue in a course of action in spite of opposition or discouragement.
Self-Confident - The trait of being comfortable in making decisions for oneself.
Systems Analysis - Ability to determine how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
Technical Aptitude - Ability to comprehend complex technical topics and specialized information.
Education:
Bachelor's Degree (four year college or technical school) Preferred. 5 years relevant experience in Electronic Health Records or like fields.
Experience:
Experience in Information Technology and Clinical EHR Setting
Computer Skills:
Competent with various computer applications
Certifications &
Licenses:
Preferred RN or Paramedic License
Other Requirements:
N (Not Applicable)
Activity is not applicable to this position.
O (Occasionally)
Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
F (Frequently)
Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)
C (Constantly)
Position requires this activity more than 66% of the time (5.5+ hrs/day)
Stand
O
Walk
O
Sit
F
Manually Manipulate
F
Reach Outward
O
Reach Above Shoulder
O
Climb
O
Crawl
O
Squat or Kneel
O
Bend
O
Grasp
O
Speak
F
10 lbs or less
F
11-20 lbs
F
21-50 lbs
O
51-100 lbs
N
Over 100 lbs
N
12 lbs or less
F
13-25 lbs
F
26-40 lbs
O
41-100 lbs
N
Other Physical Requirements
Vision (Near, Distance)
Sense of Sound - Ability to talk on phone and with personnel
Risk Category of being exposed to blood or body fluids: Category 3: Little to no risk of being exposed to blood and/or body fluids