Description
Position Summary
VIP Community Services is seeking a Quality Informatics Analyst to support agency-wide quality assurance and performance improvement initiatives. This role bridges Quality, IT, clinical teams, and the EHR vendor to ensure data integrity, optimize clinical workflows, and strengthen regulatory compliance.
The ideal candidate is analytical, systems-oriented, and experienced in healthcare informatics within an FQHC or community health center setting.
At this time, we do not offer any relocation assistance.ย
This interview process requires a Microsoft Teams initial screening and 2 on-site Interviews with our leadership.ย
Work Schedule: Monday - Friday 9:00am-5:00pm
Key Responsibilities
Extract, analyze, and validate data from eClinicalWorks (eCW), eBO, AWARDS, and related systems
Develop and maintain clinical quality and operational reports (UDS, performance metrics, dashboards)
Support Quality Assurance and Performance Improvement (QAPI) initiatives
Test and validate EHR upgrades in pre-production environments
Optimize clinical workflows and documentation templates
Ensure HIPAA Privacy and Security compliance across EHR platforms
Deliver EHR training and provide end-user support
Develop training materials, tip sheets, and workflow documentation
Requirements
Qualifications
Bachelor's degree preferred (Health Informatics, Public Health, Healthcare Administration, or related field) OR Associate's degree with 3+ years of relevant experience
Proficiency in eClinicalWorks (eCW) and eBO reporting required
Working knowledge of AWARDS preferred
Experience in FQHC, Article 28, or community health center setting strongly preferred
Knowledge of healthcare quality reporting and regulatory compliance
Strong Excel and data analysis skills
Understanding of HIPAA Privacy and Security regulations
Preferred Competencies
Experience with NCQA PCMH, UDS reporting, or regulatory audits
Strong analytical and problem-solving skills
Ability to translate data into actionable improvement strategies
Excellent communication and training skills