... inbox management to ensure a seamless customer experience. Additionally, the position manages PRC submissions, prioritization tracking, Veeva uploads, process documentation, and training, while ...
... inbox management to ensure a seamless customer experience. Additionally, the position manages PRC submissions, prioritization tracking, Veeva uploads, process documentation, and training, while ...
Provider Support Assistant - Trauma Division
Durham, NC · On-site
$18 - $23.50/hr
Assists providers with Epic inbox management, patient correspondence, referral processing, and administrative documentation. * Coordinates completion of forms, disability paperwork, FMLA documents ...
Provider Support Assistant - Trauma Division
Durham, NC · On-site
$18 - $23.50/hr
Assists providers with Epic inbox management, patient correspondence, referral processing, and administrative documentation. * Coordinates completion of forms, disability paperwork, FMLA documents ...
Provider Support Assistant - Trauma Division
Durham, NC · On-site
$15.50 - $20.50/hr
Assists providers with Epic inbox management, patient correspondence, referral processing, and administrative documentation. * Coordinates completion of forms, disability paperwork, FMLA documents ...
Provider Support Assistant - Trauma Division
Durham, NC · On-site
$15.50 - $20.50/hr
Assists providers with Epic inbox management, patient correspondence, referral processing, and administrative documentation. * Coordinates completion of forms, disability paperwork, FMLA documents ...
Provider Support Assistant - Trauma Division
Durham, NC · On-site
$15.50 - $20.50/hr
Assists providers with Epic inbox management, patient correspondence, referral processing, and administrative documentation. * Coordinates completion of forms, disability paperwork, FMLA documents ...
Provider Support Assistant - Trauma Division
Durham, NC · On-site
$15.50 - $20.50/hr
Assists providers with Epic inbox management, patient correspondence, referral processing, and administrative documentation. * Coordinates completion of forms, disability paperwork, FMLA documents ...
Provider Support Assistant - Trauma Division
Durham, NC · On-site
$16.75 - $22/hr
Assists providers with Epic inbox management, patient correspondence, referral processing, and administrative documentation. * Coordinates completion of forms, disability paperwork, FMLA documents ...
Provider Support Assistant - Trauma Division
Durham, NC · On-site
$16.75 - $22/hr
Assists providers with Epic inbox management, patient correspondence, referral processing, and administrative documentation. * Coordinates completion of forms, disability paperwork, FMLA documents ...
Provider Support Assistant - Trauma Division
Durham, NC · On-site
$15.50 - $20.50/hr
Assists providers with Epic inbox management, patient correspondence, referral processing, and administrative documentation. * Coordinates completion of forms, disability paperwork, FMLA documents ...
Provider Support Assistant - Trauma Division
Durham, NC · On-site
$15.50 - $20.50/hr
Assists providers with Epic inbox management, patient correspondence, referral processing, and administrative documentation. * Coordinates completion of forms, disability paperwork, FMLA documents ...
Executive Assistant
Raleigh, NC · Remote
Manage inbox, filter priorities, and draft responses * Coordinate meetings, agendas, and logistics * Handle travel planning or expense tracking * Follow up on key initiatives and deadlines * Prepare ...
Executive Assistant
Raleigh, NC · Remote
Manage inbox, filter priorities, and draft responses * Coordinate meetings, agendas, and logistics * Handle travel planning or expense tracking * Follow up on key initiatives and deadlines * Prepare ...
Executive Assistant
Raleigh, NC · Remote
Manage inbox, filter priorities, and draft responses * Coordinate meetings, agendas, and logistics * Handle travel planning or expense tracking * Follow up on key initiatives and deadlines * Prepare ...
Quick apply
Executive Assistant
Raleigh, NC · Remote
Manage inbox, filter priorities, and draft responses * Coordinate meetings, agendas, and logistics * Handle travel planning or expense tracking * Follow up on key initiatives and deadlines * Prepare ...
Executive Assistant
Raleigh, NC · Remote
Manage inbox, filter priorities, and draft responses * Coordinate meetings, agendas, and logistics * Handle travel planning or expense tracking * Follow up on key initiatives and deadlines * Prepare ...
Executive Assistant
Raleigh, NC · Remote
Manage inbox, filter priorities, and draft responses * Coordinate meetings, agendas, and logistics * Handle travel planning or expense tracking * Follow up on key initiatives and deadlines * Prepare ...
Executive Assistant
Raleigh, NC · On-site +1
Manage inbox, filter priorities, and draft responses * Coordinate meetings, agendas, and logistics * Handle travel planning or expense tracking * Follow up on key initiatives and deadlines * Prepare ...
Executive Assistant
Raleigh, NC · On-site +1
Manage inbox, filter priorities, and draft responses * Coordinate meetings, agendas, and logistics * Handle travel planning or expense tracking * Follow up on key initiatives and deadlines * Prepare ...
Risk Management Associate
Raleigh, NC · On-site
Monitor the Risk Management inbox, respond promptly to inquiries, and escalate issues as needed. * Act as a liaison between internal departments and external stakeholders. * Video Request Handling:
Risk Management Associate
Raleigh, NC · On-site
Monitor the Risk Management inbox, respond promptly to inquiries, and escalate issues as needed. * Act as a liaison between internal departments and external stakeholders. * Video Request Handling:
Risk Management Associate
Raleigh, NC · On-site
Monitor the Risk Management inbox, respond promptly to inquiries, and escalate issues as needed. * Act as a liaison between internal departments and external stakeholders. * Video Request Handling:
Risk Management Associate
Raleigh, NC · On-site
Monitor the Risk Management inbox, respond promptly to inquiries, and escalate issues as needed. * Act as a liaison between internal departments and external stakeholders. * Video Request Handling:
Client Care Coordinator
Raleigh, NC · On-site
$17.50 - $22.75/hr
Manage our dedicated Webex phone line and inbox, responding to homeowner inquiries within 24 business hours with warmth and professionalism. * Lead the Warranty Workflow: Assign and track warranty ...
Quick apply
Client Care Coordinator
Raleigh, NC · On-site
$17.50 - $22.75/hr
Manage our dedicated Webex phone line and inbox, responding to homeowner inquiries within 24 business hours with warmth and professionalism. * Lead the Warranty Workflow: Assign and track warranty ...
Client Care Coordinator
Raleigh, NC · On-site
$17.50 - $22.75/hr
Manage our dedicated Webex phone line and inbox, responding to homeowner inquiries within 24 business hours with warmth and professionalism. * Lead the Warranty Workflow: Assign and track warranty ...
Quick apply
Client Care Coordinator
Raleigh, NC · On-site
$17.50 - $22.75/hr
Manage our dedicated Webex phone line and inbox, responding to homeowner inquiries within 24 business hours with warmth and professionalism. * Lead the Warranty Workflow: Assign and track warranty ...
Production Assistant
Youngsville, NC · On-site
$12.25 - $15.75/hr
Comply with Quality Management System * All interaction with Imerys employees is to be conducted ... through the below inbox: recruiting.support@ imerys.com PLEASE DO NOT SUBMIT RESUMES OR ...
Production Assistant
Youngsville, NC · On-site
$12.25 - $15.75/hr
Comply with Quality Management System * All interaction with Imerys employees is to be conducted ... through the below inbox: recruiting.support@ imerys.com PLEASE DO NOT SUBMIT RESUMES OR ...
... manage multiple priorities in a fast-paced aquatic environment Maintains flexible availability ... aquatics email inbox, providing timely and accurate information to current and prospective ...
... manage multiple priorities in a fast-paced aquatic environment Maintains flexible availability ... aquatics email inbox, providing timely and accurate information to current and prospective ...
Aquatics Supervisor
Durham, NC · On-site
$21/hr
Ability to manage multiple priorities in a fast-paced aquatic environment * Maintains flexible ... Monitor and respond to inquiries sent to the general aquatics email inbox, providing timely and ...
Aquatics Supervisor
Durham, NC · On-site
$21/hr
Ability to manage multiple priorities in a fast-paced aquatic environment * Maintains flexible ... Monitor and respond to inquiries sent to the general aquatics email inbox, providing timely and ...
Aquatics Supervisor
Durham, NC · On-site
$21/hr
... to manage multiple priorities in a fast-paced aquatic environment • Maintains flexible ... inbox, providing timely and accurate information to current and prospective participants • ...
Aquatics Supervisor
Durham, NC · On-site
$21/hr
... to manage multiple priorities in a fast-paced aquatic environment • Maintains flexible ... inbox, providing timely and accurate information to current and prospective participants • ...
Head of GTM
Raleigh, NC · Remote
When inbox placement drops, companies lose revenue. We fix that. Now we're installing a Head of GTM ... Forecast math * CRM hygiene * Operational cadence That's Revenue & Ops. You own direction ...
Quick apply
Head of GTM
Raleigh, NC · Remote
When inbox placement drops, companies lose revenue. We fix that. Now we're installing a Head of GTM ... Forecast math * CRM hygiene * Operational cadence That's Revenue & Ops. You own direction ...
Head of GTM
Raleigh, NC · Remote
When inbox placement drops, companies lose revenue. We fix that. Now we're installing a Head of GTM ... Forecast math * CRM hygiene * Operational cadence That's Revenue & Ops. You own direction ...
Quick apply
Head of GTM
Raleigh, NC · Remote
When inbox placement drops, companies lose revenue. We fix that. Now we're installing a Head of GTM ... Forecast math * CRM hygiene * Operational cadence That's Revenue & Ops. You own direction ...
Inbox Manager information
What is the difference between Inbox Manager vs Customer Service Representative?
| Aspect | Inbox Manager | Customer Service Representative |
|---|---|---|
| Primary Role | Oversees email and message management, ensuring timely responses and organization | Handles customer inquiries, provides support, and resolves issues via various communication channels |
| Required Skills | Email management, organization, communication, multitasking | Communication, problem-solving, customer service skills |
| Work Environment | Office or remote, focused on digital communication | Office or call center, direct customer interaction |
| Common Industry Usage | Business, e-commerce, tech companies | Retail, service industries, tech support |
While both roles involve communication management, the Inbox Manager primarily focuses on organizing and managing email and message flow within an organization, whereas the Customer Service Representative directly interacts with customers to resolve issues and provide support. Understanding these differences helps in choosing the right career path or job search focus.
What are the key skills and qualifications needed to thrive as an inbox manager, and why are they important?
How does an inbox manager effectively prioritize and respond to high volumes of email communication?
What is an inbox manager?

Full-time
Posted 8 days ago
Job description
About Us
Founded in 1908, Merz is a successful, family-owned specialty healthcare company with a rich history. As a leading global aesthetics business, our award-winning portfolio of injectables, devices, and skincare products empowers healthcare professionals to enhance confidence through aesthetic medicine. Our purpose is to fuel confidence by helping people look better, feel better, and live better. We believe you do not have to choose between living life and making a living. Live your best life with Merz Aesthetics.
A Brief Overview
Responsible for supporting HCP programs, trade show activities, and PRC operations. This role coordinates and executes HCP programs, brand experiences, meetings, and congresses; oversees logistics, vendor management, and on-site support; and assists with trade show execution and shared inbox management to ensure a seamless customer experience. Additionally, the position manages PRC submissions, prioritization tracking, Veeva uploads, process documentation, and training, while maintaining a centralized repository of approved materials and ensuring compliance with promotional review processes.
What You Will Do
- Program Planning and Execution
- Planning and execution of brand experiences
- Design event experiences across journey stages
- Coordinate logistics and vendors
- Ensure seamless pre, during, and post-event experience•Submit post event spending
- CVENT build and support as needed
- Bootcamp support as needed
- PRC
- Management of prioritization tracker across teams
- Lead PRC prioritization meetings, including review meetings, office hours, and prioritization meetings
- Manges Veeva uploads / PRC submissions
- Build and maintain process documents and train all departments •Develop centralized bank for all PRC approved documents and their sources
- Tradeshow Support
- Regional Tradeshow
- On-Site planning and Support as needed
- Inboxes
- Help support team in day-to-day monitoring shared inboxes as needed
- Event Operations
- On-site support at HCP events on an as needed basis
- Other As Directed by manager
Minimum Requirements
- Bachelor's Degree
- 1-2 years' Experience with vendor contract management and compliance reporting.
Preferred Qualifications
- Bachelor's Degree
- Experience with Cvent or another event-registration and attendee-management platform
- Experience supporting regional and national trade shows, congresses, advisory boards, training programs, or HCP educational programs
- General understanding of healthcare-professional interactions, promotional-material review, and compliance requirements
- Familiarity with event budgets, purchase orders, invoices, contracts, and expense reconciliation
Technical & Functional Skills
- Strong project management and organizational skills, with the ability to multitask and meet deadlines.
- Veeva
- Cvent
- SmartSimple
- MS Office Suite
- Smartsheets
About Merz Aesthetic
Sourced by ZipRecruiter
Industry
Medical equipment and supplies manufacturing
Company size
11 - 50 Employees
Headquarters location
Raleigh, NC, US