ZipRecruiter

Log In

1

Inbox Manager Jobs in Raleigh, NC (NOW HIRING)

Hire Talent

Licensed Practical Nurse (LPN)

Durham, NC

$23.25 - $31.75/hr

... inbox management- telephone encounters, pharmacy requests. § Administer medications, injections, and treatments as prescribed. § Monitor and document patient conditions, reporting changes promptly ...

Pavago

Executive Assistant

Raleigh, NC · Remote

Manage inbox, filter priorities, and draft responses * Coordinate meetings, agendas, and logistics * Handle travel planning or expense tracking * Follow up on key initiatives and deadlines * Prepare ...

Pavago

Executive Assistant

Raleigh, NC · On-site +1

Manage inbox, filter priorities, and draft responses * Coordinate meetings, agendas, and logistics * Handle travel planning or expense tracking * Follow up on key initiatives and deadlines * Prepare ...

Pavago

Executive Assistant

Raleigh, NC · Remote

Manage inbox, filter priorities, and draft responses * Coordinate meetings, agendas, and logistics * Handle travel planning or expense tracking * Follow up on key initiatives and deadlines * Prepare ...

Pavago

Executive Assistant

Raleigh, NC · Remote

Manage inbox, filter priorities, and draft responses * Coordinate meetings, agendas, and logistics * Handle travel planning or expense tracking * Follow up on key initiatives and deadlines * Prepare ...

Duke University

Aquatics Supervisor

Durham, NC

$21/hr

... manage multiple priorities in a fast-paced aquatic environment Maintains flexible availability ... aquatics email inbox, providing timely and accurate information to current and prospective ...

Duke University

Aquatics Supervisor

Durham, NC · On-site

$21/hr

... to manage multiple priorities in a fast-paced aquatic environment • Maintains flexible ... inbox, providing timely and accurate information to current and prospective participants • ...

NC Autohaus

Automotive A Tech

Raleigh, NC

$100K - $125K/yr

Retirement plan Dear Unicorn, Congratulations--you're a rare breed, and I'm sure your inbox is full ... You've got rock-solid attendance, a work ethic that makes managers weep with joy, and zero interest ...

Cache Ventures

Head of GTM

Raleigh, NC · Remote

When inbox placement drops, companies lose revenue. We fix that. Now we're installing a Head of GTM ... Forecast math * CRM hygiene * Operational cadence That's Revenue & Ops. You own direction ...

Cache Ventures

Head of GTM

Raleigh, NC · Remote

When inbox placement drops, companies lose revenue. We fix that. Now we're installing a Head of GTM ... Forecast math * CRM hygiene * Operational cadence That's Revenue & Ops. You own direction ...

Cache Ventures

Head of GTM

Raleigh, NC · On-site +1

When inbox placement drops, companies lose revenue. We fix that. Now we're installing a Head of GTM ... Forecast math * CRM hygiene * Operational cadence That's Revenue & Ops. You own direction ...

Cache Ventures

Head of GTM

Raleigh, NC · Remote

When inbox placement drops, companies lose revenue. We fix that. Now we're installing a Head of GTM ... Forecast math * CRM hygiene * Operational cadence That's Revenue & Ops. You own direction ...

Cache Ventures

Head of GTM

Raleigh, NC · On-site +1

When inbox placement drops, companies lose revenue. We fix that. Now we're installing a Head of GTM ... Forecast math * CRM hygiene * Operational cadence That's Revenue & Ops. You own direction ...

next page

Showing results 1-20

All JobsInbox JobsInbox Manager JobsInbox Manager Jobs in Raleigh, NC

Inbox Manager information

What is the difference between Inbox Manager vs Customer Service Representative?

AspectInbox ManagerCustomer Service Representative
Primary RoleOversees email and message management, ensuring timely responses and organizationHandles customer inquiries, provides support, and resolves issues via various communication channels
Required SkillsEmail management, organization, communication, multitaskingCommunication, problem-solving, customer service skills
Work EnvironmentOffice or remote, focused on digital communicationOffice or call center, direct customer interaction
Common Industry UsageBusiness, e-commerce, tech companiesRetail, service industries, tech support

While both roles involve communication management, the Inbox Manager primarily focuses on organizing and managing email and message flow within an organization, whereas the Customer Service Representative directly interacts with customers to resolve issues and provide support. Understanding these differences helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive as an Inbox Manager, and why are they important?

To thrive as an Inbox Manager, you need strong organizational skills, attention to detail, and experience with email management, often supported by familiarity with customer service or administrative backgrounds. Proficiency with email clients (such as Gmail or Outlook), automation tools (like Zapier), and ticketing or CRM systems is typically required. Excellent communication, prioritization, and problem-solving skills help you stand out in managing high volumes of correspondence. These skills ensure efficient workflow, timely responses, and enhanced client or team satisfaction through seamless inbox operations.

How does an Inbox Manager effectively prioritize and respond to high volumes of email communication?

Inbox Managers often face the challenge of sorting through large volumes of emails daily. To handle this efficiently, they typically use a combination of email management tools, filters, and labeling systems to prioritize urgent and important messages. Regular coordination with key stakeholders helps clarify priorities and ensures timely responses. Strong organizational skills and the ability to quickly assess the relevance and urgency of messages are crucial to maintaining smooth communication flows and supporting executive or team productivity.

What are Inbox Managers?

Inbox Managers are professionals responsible for organizing, monitoring, and responding to emails and messages for individuals or organizations. Their main tasks include sorting incoming messages, prioritizing urgent communications, drafting responses, and ensuring that important emails are followed up on promptly. Inbox Managers help improve productivity by reducing email clutter and streamlining communication processes. They often use specialized tools and techniques to manage multiple inboxes efficiently.
What cities near Raleigh, NC are hiring for Inbox Manager jobs? Cities near Raleigh, NC with the most Inbox Manager job openings:
Inbox Manager jobs near you
Infographic showing various Inbox Manager job openings in Raleigh, NC as of June 2026, with employment types broken down into 100% Part Time. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Customer Services - Account Manager

10Federal Partners Inc

Raleigh, NC

$20 - $22/hr

Full-time

Posted 19 days ago

Job description

10 Federal Storage offers customers a convenient storage experience 24/7. Customers can lease units online or at one of our onsite kiosks with a contactless process. By showing the values of Innovation, Authenticity, Financial Responsibility, Excellence, and Integrity, we leverage cutting-edge technology to enhance people’s lives.

The Role

As an Account Manager at 10 Federal, you're the voice of the company for our tenants — and the engine behind a smooth, professional storage experience. This is a role for someone who's equally comfortable having a difficult collections conversation and walking a first-time renter through their lease. You'll own a meaningful portfolio of tenant relationships, manage delinquency workflows, and serve as the go-to problem-solver for your assigned properties.

This isn't a passive, inbox-management role. You'll be proactive, organized, and solutions-oriented — the kind of person who closes the loop without being asked.

What You'll Do

Customer Service & Tenant Experience

  • Serve as the primary point of contact for tenant inquiries, concerns, and escalations — delivering prompt, professional, and empathetic service at every touchpoint
  • Assist customers with renting storage units, explaining lease terms, fees, and insurance requirements, and completing lease agreements accurately
  • Proactively follow up on reservations and conduct move-in audits to ensure accurate processing and a seamless onboarding experience for new tenants
  • Process move-outs and unit transfers in accordance with company policies and timelines
  • Monitor and respond to facility-specific emails to maintain clear, timely communication with tenants
  • Submit check requests for refunds and process waivers or voids within your approved authorization tier
  • Maintain accurate, organized account records to support efficiency, compliance, and transparency
  • Submit and follow up on work orders related to tenant service issues
  • Assist tenants in navigating third-party claims processing when applicable

Delinquency Management

  • Ensure all collection activity complies with applicable state and local regulations
  • Audit tenant accounts to verify proper insurance and/or protection plan coverage, lease signatures, and required documentation
  • Support auction compliance and coordinate unit preparation for auction processing

What You Bring

  • High school diploma or equivalent
  • A genuine passion for customer service — you're outgoing, solutions-driven, and don't shy away from a tough conversation
  • Strong verbal and written communication skills, including the ability to de-escalate and build rapport
  • The ability to work independently without a lot of hand-holding, while still showing up as a reliable team member
  • Sharp attention to detail and strong organizational habits
  • Comfort with basic math and general accounting principles
  • Proficiency in Microsoft Office Suite; willingness to learn new platforms quickly
  • Adaptability — you can pivot when priorities shift and find a path forward when the playbook doesn't cover it
  • A commitment to integrity and professional conduct, always

Bonus Points For:

  • 1–2 years of experience in self-storage, property management, or a customer-facing field
  • Experience managing tenant accounts, delinquency collections, or lease administration
  • Background in a high-volume service environment with a track record of building lasting customer relationships