Inbox Manager Jobs in Raleigh, NC (NOW HIRING)

About MiracleFeet
MiracleFeet
is a global nonprofit working to eliminate one of the leading causes of physical disability worldwide. Over two million children live with the severe consequences of untreated clubfoot, and at least 175,000 more babies are born with this condition every year. Thanks to a non-surgical solution called the Ponseti method, 95 percent of cases can be fully treated for less than $500. Since 2010, MiracleFeet's proven, scalable model is supported by a suite of custom measurement and evaluation tools developed with our partners. To date, MiracleFeet has delivered quality clubfoot treatment to more than 126,000 children in 544 clinics in 37 countries across Sub-Saharan Africa, Latin America, Asia, and the Middle East and North Africa. We invite you to learn more about our unique model and our impact here. Still, today fewer than one in five children has access to treatment.
Our Team: Culture
Join our movement to work toward a world where all children born with clubfoot realize their rights to quality treatment. We are in it to end it! Our global team is made up of health professionals, social entrepreneurs, project managers, data nerds, innovators, and activists. In accordance with our values, we strive to create a collaborative, collegial, and respectful environment to ensure all staff feel valued, included, and appreciated. In all facets of our work, we celebrate creative thinking and problem-solving.
Summary
MiracleFeet seeks a highly organized and detail-oriented Administrative Coordinator to support daily operations and ensure efficient administrative processes across the organization. This role provides key support to the Development & Communications (DevComms) and Administrative teams, coordinating procurement, inventory management, vendor relations, mail processing, donor recognition gifts, and operational logistics. The position reports to the Senior Executive Assistant and is a full-time, non-exempt role based in Chapel Hill, NC, with primarily remote work.
Essential Functions
Office Operations & Administrative Support

• Manage incoming calls, general inquiries, and the info@miraclefeet inbox, ensuring timely responses and appropriate routing.
• Support procurement activities, including checklist completion, reference verification, and documentation.
• Maintain organizational records, templates, staff communications, and office systems.
• Monitor office supply needs and support package shipping/receiving.
• Provide administrative support to the Administrative team, Director of Finance & Operations, and other leaders as needed.
• Contribute to process improvements and operational efficiency.

Promotional Materials, Merchandise & Print Management

• Research vendors and obtain bids for promotional and printed materials.
• Track, analyze, and maintain inventory of promotional merchandise and printed materials.
• Coordinate packaging, distribution, proofing, and signature collection for organizational materials.
• Manage donor recognition gifts, milestone packages, and branded supporter materials.

Mail Processing & Check Handling

• Collect, open, sort, and distribute mail from the Chapel Hill office at least twice weekly and more during peak periods.
• Log incoming checks in Monday.com and notify appropriate staff of major gifts.
• Route returned mail and other correspondence to relevant team members.

Development & Communications Support

• Support data collection and documentation for nonprofit evaluators (e.g., Charity Navigator, CharityWatch, BBB).
• Assist with event logistics, including venue research, comparison, and procurement.
• Provide administrative support to the DevComms team and the Head of Strategic Partnerships as needed.

Note: The above statements are intended to describe the general nature and level of work to be performed by the individual in this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of the position. Employees may have other duties assigned at any time.
Minimum Qualifications

• Bachelor's degree preferred.
• 1-3 years of administrative, office coordination, or related experience.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong ability to manage multiple priorities and meet deadlines.
• Professional communication and interpersonal skills.
• Commitment to MiracleFeet's mission.
• Ability to work from the Chapel Hill office approximately twice per week and check mail between December 26-31.

Knowledge, Skills and Abilities

• Strong organizational, time-management, and multitasking skills.
• High attention to detail and excellent follow-through.
• Ability to prioritize and adapt in a fast-paced environment.
• Strong written and verbal communication skills.
• Analytical problem-solving and process improvement capabilities.
• Proactive, self-directed approach with strong ownership of responsibilities.
• Experience with office technology, shipping platforms, inventory tracking, and logistics coordination.
• Strong vendor management and relationship-building skills.
• Ability to handle confidential information with discretion and professionalism.

Our Team: Culture and Benefits
Be part of our mission to create a world where every child born with clubfoot gets the top-notch treatment they deserve! Our diverse team includes health wizards, trailblazing thinkers, data enthusiasts, and change makers from around the globe committed to ending clubfoot! Our work environment is all about teamwork, respect, and support; we value every member of our team and champion innovation in everything we do. Join us and let's celebrate creativity while changing lives.
We offer a benefits package that includes 90% coverage of medical insurance for the employee, with the option to add family members and dental and vision at employee's expense. Additional benefits include a 401k with 4% match, three weeks paid time off per year, and short-term and long-term disability and life insurance. This is a full-time hybrid, hourly position set at $24.00/hr. This person must be based near the Chapel Hill, NC office and will need to perform work from the office at least two days per week.
To Apply:
Please submit your detailed cover letter and resume (in English) here.
Once you submit your application, you should receive a notification confirming your materials were received. If you do not receive this automatic message, contact chloe.suszynski@miraclefeet.org. We also recommend you add notifications@app.bamboohr.com to your contact list to ensure delivery of all correspondence from us. Please no phone calls.
Applications will be accepted until the position is filled. The anticipated start date for this role is September 2026.
Encouraging Applicants of All Backgrounds
We encourage people from all backgrounds to apply, especially people of color, people with disabilities, veterans, and members of the LGBTQ+ community. We are an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law. No matter one's background, the new employee must value and advocate for inclusion and equity.
MiracleFeet is committed to safeguarding and promoting the welfare of children and expects all employees to share this commitment.
MiracleFeet is proud of our organizational values of collaboration, ambition, integrity, and justice, and expect staff to demonstrate these values in all behaviors and professional interactions. Please watch our mission video: https://www.miraclefeet.org/videos/miraclefeets-mission.
For additional information, refer to our website: www.miraclefeet.org.