As an import-export agent, you are the facilitator for companies selling or buying products and equipment domestically and internationally. Your responsibilities include following up with freight carriers, routing the transportation of each shipment, negotiating rates, working with customs and each buyer, seller, and vendor while providing excellent customer service. Specific duties vary depending on your industry and position within the supply chain. Expect to work closely with foreign distributors and marketing companies. You may also be responsible for creating budgets and invoices. Some positions require you to spend significant time researching the market and delivering sales pitches.