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Import Export Agent Jobs in Indiana (NOW HIRING)

Atlas Van Lines

US Customs Broker

Evansville, IN · On-site

$120K/yr

What sets Atlas apart is our agent-owned model and shared commitment to service excellence. That ... import/export activities. * Maintain and apply in-depth knowledge of customs bonds, tariffs ...

Atlas Van Lines

US Customs Broker

Evansville, IN · Hybrid

$120K/yr

What sets Atlas apart is our agent-owned model and shared commitment to service excellence. That ... import/export activities. * Maintain and apply in-depth knowledge of customs bonds, tariffs ...

Atlas Van Lines

US Customs Broker

Evansville, IN · Hybrid

$120K/yr

What sets Atlas apart is our agent-owned model and shared commitment to service excellence. That ... import/export activities. * Maintain and apply in-depth knowledge of customs bonds, tariffs ...

Worldwide Flight Services

... material, export at the designated docks, the completion of forms and messages related to and ... Break down cargo from import flights. * Facilitate the loading and unloading of cargo to and from ...

FedEx Logistics

Customs Trade Agent

Indianapolis, IN · On-site

$18.50/hr

Indianapolis, IN FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve ...

All JobsImport Export Agent JobsImport Export Agent Jobs in Indiana

Import Export Agent information

See Indiana salary details

$14

$22

$31

How much do import export agent jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for import export agent in Indiana is $22.21, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $27.21 per hour, depending on experience, location, and employer.

How much do import-export agents make?

Import-export agents typically earn between $30,000 and $70,000 annually, depending on experience, location, and the complexity of shipments handled. Experienced agents with specialized knowledge or working in high-volume environments can earn higher salaries or commissions. Compensation may also include bonuses or profit-sharing based on performance and sales volume.

What is the highest salary for import-export?

The highest salaries for import-export agents can reach over $80,000 annually, especially for experienced professionals or those working in senior roles, international markets, or with large companies. Salaries vary based on experience, location, and the complexity of the import-export operations handled.

How to become an import-export agent?

To become an import-export agent, you typically need a high school diploma or equivalent, knowledge of international trade regulations, and strong organizational skills. Gaining experience in logistics, customs procedures, and using trade management software can be beneficial, and some professionals pursue certifications such as the Certified Export Specialist (CES).

What Does an Import-Export Agent Do?

As an import-export agent, you are the facilitator for companies selling or buying products and equipment domestically and internationally. Your responsibilities include following up with freight carriers, routing the transportation of each shipment, negotiating rates, working with customs and each buyer, seller, and vendor while providing excellent customer service. Specific duties vary depending on your industry and position within the supply chain. Expect to work closely with foreign distributors and marketing companies. You may also be responsible for creating budgets and invoices. Some positions require you to spend significant time researching the market and delivering sales pitches.

What is the difference between Import Export Agent vs Customs Broker?

AspectImport Export AgentCustoms Broker
CredentialsOften requires knowledge of trade regulations, certifications varyRequires licensing and certification specific to customs clearance
Work EnvironmentTypically works with shipping companies, freight forwarders, and clientsPrimarily interacts with customs authorities and government agencies
Industry UsageUsed in international trade, logistics, and shippingFocused on customs clearance and compliance
Search & Comparison IntentPeople compare to understand roles in international shippingPeople compare to clarify customs clearance responsibilities

While both roles are involved in international trade, an Import Export Agent primarily coordinates shipments and liaises with clients and carriers, whereas a Customs Broker specializes in navigating customs regulations and ensuring compliance during import/export processes.

What does an import/export agent do?

An import/export agent coordinates the shipment of goods between countries, handling documentation, customs clearance, and compliance with trade regulations. They communicate with clients, freight companies, and government agencies to ensure timely and accurate delivery of goods across borders.

What are Import Export Agents?

Import Export Agents are professionals who facilitate the movement of goods and services across international borders. They coordinate logistics, ensure compliance with customs regulations, and handle the necessary documentation for importing and exporting products. These agents may work independently or for freight forwarding companies, helping businesses navigate complex international trade laws and optimize shipping processes. Their expertise is essential for ensuring that goods are transported efficiently, legally, and cost-effectively.

What are the key skills and qualifications needed to thrive as an Import Export Agent, and why are they important?

To thrive as an Import Export Agent, you need a solid understanding of international trade regulations, logistics, and documentation, often supported by a degree in business or logistics. Familiarity with shipping software, customs management systems, and trade compliance certifications such as CILT or FIATA is highly valuable. Strong negotiation, problem-solving, and communication skills enable effective coordination with clients, suppliers, and customs officials. These competencies are crucial for ensuring smooth cross-border transactions and minimizing delays or compliance issues in global supply chains.

What are some common challenges Import Export Agents face when coordinating international shipments?

Import Export Agents often encounter challenges such as navigating complex customs regulations, managing documentation requirements, and dealing with unexpected delays due to weather or geopolitical events. Effective communication with freight forwarders, customs brokers, and clients is crucial to resolve issues quickly and ensure timely deliveries. Staying organized and up-to-date with changing trade policies helps agents minimize disruptions and maintain smooth operations.
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Import Export Agent jobs near you
Business Systems Administrator (Salesforce)

Business Systems Administrator (Salesforce)

Merchants Bancorp

Carmel, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Job description

Job Type
Full-time
Description
We are seeking a Business Systems Administrator responsible for both building new Salesforce applications and supporting, maintaining, and enhancing existing solutions. This role combines strong Salesforce declarative development, selective Salesforce programmatic development (Apex, LWC), and emerging Microsoft Copilot custom agent capabilities.
You will work closely with business and technical stakeholders to deliver new features, automate processes, resolve issues, and ensure the long-term stability and scalability of our Salesforce platform and AI-assisted workflows.
Requirements
1. New Application Development
Salesforce Declarative Build
  • Design and implement new business solutions using Flows, record-triggered automation, approval processes, validation rules, formulas, dynamic layouts, and object/data modeling.
  • Build intuitive and efficient user experiences using Lightning App Builder, Dynamic Forms, and declarative UI configuration.
  • Use best practice patterns for scalable, low maintenance declarative automation.

AI/Copilot Agent Development
  • Design and build new Copilot or AgentForce custom agents that automate workflows, perform intelligent lookups, or augment processes.
  • Build agent instructions, retrieval logic, grounding, action definitions, and enterprise data connectors.
  • Evaluate new automation opportunities with AI-first thinking (responsible AI principles, performance, and reliability).

2. Ongoing Application Maintenance & Support
Platform Support & Issue Resolution
  • Monitor and respond to user reported issues, triage root causes, and implement fixes for flows, Apex, LWCs, permissions, or configuration problems.
  • Handle defect remediation resulting from releases, data issues, or upstream/downstream system changes.

Operational Enhancements
  • Evaluate existing flows and automation for simplification, optimization, and technical debt reduction.
  • Continuously refine validation rules, page layouts, and other configuration elements to improve user experience.
  • Improve test classes, add missing unit tests, and strengthen deployment readiness.

Release Management & Stability
  • Support deployments through Git-based workflows and CI/CD pipelines.
  • Participate in regression testing, sandbox validation, and post-release monitoring.
  • Maintain detailed documentation for configuration changes, Apex enhancements, and Copilot agent logic.

AI Agent Monitoring & Iteration
  • Monitor Copilot agent usage, correctness, and performance.
  • Update instructions, prompts, schemas, or connectors based on new business requirements or observed behavior.
  • Ensure ongoing alignment with governance, compliance, and data access policies.

3. Cross Functional Collaboration
  • Partner with product owners, SMEs, and business teams to understand requirements, prioritize enhancements, and define solution approaches.
  • Advise teams on when to use declarative vs. coded vs. AI driven automations.
  • Participate in refinement sessions, backlog grooming, and release planning cycles.

Required Qualifications
  • Salesforce Platform Expertise: Strong understanding of Salesforce configuration, including objects, fields, page layouts, record types, and validation rules.
  • Automation Tools: Experience with Flows, Approval Processes, etc.
  • Security & Access Management: Knowledge of roles, profiles, permission sets, and sharing rules.
  • Data Management: Skills in data import/export (Data Loader, Data Import Wizard), deduplication, and data quality best practices.
  • AppExchange Solutions: Familiarity with installing and managing third-party apps.
  • Basic knowledge of Apex and Lightning Web Components (LWC).
  • Familiarity with Microsoft Copilot Studio or similar AI agent tooling.
  • Experience with Git, SFDX, sandbox management and devops processes, including tools such as Gearset or Copado.
  • Strong troubleshooting skills and the ability to support complex, evolving systems.

Preferred Qualifications
  • Salesforce Admin, Platform App Builder, or Platform Developer I certifications.
  • Experience supporting enterprise-scale Salesforce orgs.
  • Exposure to AI orchestration or prompt engineering best practices.
  • Knowledge of CI/CD pipelines (GitHub Actions, Azure DevOps, or similar).

Soft Skills
  • Strong communication and analytical skills.
  • Ability to balance project work with support priorities.
  • Comfortable in an iterative, fast-paced environment.
  • Ownership mindset and willingness to engage in both hands-on build and tactical support work.
  • Ability to learn new technologies independently.

Our Benefits
Merchants offers a comprehensive package of benefits for eligible employees, including, but not limited to: 401(k) employer contributions; employee stock ownership plan (ESOP); medical, dental and vision insurance; various types of leaves of absence, including paid time off, paid holidays, paid leave as provided under state and local paid leave laws, and short-term and long-term disability; health savings accounts (HSAs), flexible spending accounts (FSAs), dependent care and commuter reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; telehealth, optional ancillary insurance policies, education assistance, and an employee assistance program. Eligibility for benefits is governed by the applicable plan documents and policies.
ABOUT MERCHANTS CAPITAL
With over 30 years of success built on putting people first, Merchants Capital is a proven leader in financing for multifamily housing nationwide. Our licenses with Fannie Mae, Freddie Mac, and HUD/FHA, in addition to our bank's balance sheet products, allow us to offer custom solutions with agility and ease of execution, expanding access to housing in meaningful and impactful ways. Recognized as a top five affordable lender , Merchants Capital pairs our comprehensive debt offerings with in-house tax credit equity to provide a one-stop-shop for developers and owners. To learn more about Merchants Capital, visit www.merchantscapital.com .

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