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Implementation Jobs in Michigan (NOW HIRING)

SkySync

Implementation Project Manager

Ann Arbor, MI · Remote

As our processes evolve to adjust to rapid growth, we seek an additional Project Manager to work with stakeholders on the implementation of our product and management of their engagement. We need ...

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$34K

$90.2K

$146.4K

How much do implementation jobs pay per year?

As of Jun 7, 2026, the average yearly pay for implementation in Michigan is $90,226.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,800.00 and $105,500.00 per year, depending on experience, location, and employer.

What does an Implementation Specialist do?

An Implementation Specialist is responsible for managing the deployment and integration of new software, systems, or processes within an organization. They work closely with clients or internal teams to understand requirements, configure solutions, and ensure a smooth transition from old to new systems. Their duties often include training users, troubleshooting issues, and providing ongoing support to ensure successful adoption. Implementation Specialists play a key role in helping organizations maximize the value of their new technologies or processes.

What are the key skills and qualifications needed to thrive as an Implementation Specialist, and why are they important?

To thrive as an Implementation Specialist, you need strong project management skills, technical aptitude, and a relevant degree or experience in IT, business, or a related field. Familiarity with CRM or ERP systems, API integrations, and project management tools like Jira or Asana is typically required. Outstanding communication, problem-solving, and customer service skills set top performers apart in this role. These abilities are crucial for ensuring smooth client onboarding, efficient system integration, and maintaining high customer satisfaction.

What are some common challenges faced in an Implementation role, and how can candidates prepare for them?

Professionals in Implementation roles often encounter challenges such as managing multiple client projects simultaneously, adapting to changing requirements, and ensuring effective communication between technical teams and clients. To prepare, candidates should develop strong organizational and project management skills, as well as the ability to translate technical information into clear, client-friendly language. Building experience with common project management tools and practicing active listening can also help candidates excel in this collaborative and fast-paced environment.
What are the most commonly searched types of Implementation jobs in Michigan? The most popular types of Implementation jobs in Michigan are:
What are popular job titles related to Implementation jobs in Michigan? For Implementation jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Implementation jobs in Michigan look for? The top searched job categories for Implementation jobs in Michigan are:
What cities in Michigan are hiring for Implementation jobs? Cities in Michigan with the most Implementation job openings:
Implementation jobs near you
Infographic showing various Implementation job openings in Michigan as of May 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $90,226 per year, or $43.4 per hour.
Implementation & Training Specialist (ITS)

Implementation & Training Specialist (ITS)

BS&A Software

Bath, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

Job description

BS&A Software, a market-leading software organization with proven technology, is seeking an Implementation & Training Specialist. You will play a key role in assisting with the implementation of BS&A's ERP software (primarily cloud-based) in local governments and utility districts throughout the country. Our Implementation & Training Specialists are customer-facing and play a key role in translating customer requirements into our software solutions.
If you are looking for a challenging and rewarding opportunity to utilize your skills, we'd love to hear from you!
Key Responsibilities:
  • Ability to Define, analyze, and interpret client business needs and procedures autonomously, aligning them with project objectives
  • Independently configure and customize ERP systems in line with client's operational methods and BS&A's recommended practices
  • Identify and document business/technical prerequisites for specific software design/development, forms, reports, interfaces, processes, configuration, and other necessary alterations
  • Develop user documentation and guidance materials for customers
  • Conduct software training for end-users both remotely and in-person, sometimes training several customers simultaneously
  • Deliver outstanding customer support and address client concerns throughout the implementation process
  • Cooperate with various team members, including Project Managers, Data Conversion Developers, and other Implementation & Training Specialists
  • Act as the liaison for the client, assuring a smooth handover of customer accounts to our Customer Support team

Qualifications:
  • Bachelor's degree in Business, Accounting/Finance, Information Systems, or equivalent work experience
  • Strong communication skills, both written and verbal, are essential
  • Excellent customer facing skills with the ability to simplify technical aspects for non-technical users
  • Ability to work independently, manage personal tasks effectively, take initiative in problem-solving, and meet deadlines. The ideal candidate will be able to juggle multiple tasks in a fast-paced, deadline-oriented setting.
  • Ability to manage stress and anxiety levels in complex and fast paced environments
  • Prior experience with SaaS platforms, especially Government Technology SaaS solutions, is desirable but not required
  • Note: The Implementation & Training Specialist role involves travel, including multi-day trips. Many of our clients are based in different states, so expect to be traveling up to 75% of the time, but home on weekends.
  • Valid driver's license

At BS&A, we love our team members and offer a highly competitive compensation and benefit package. Our benefit package includes:
  • Competitive pay
  • Health Insurance - BCBS of Michigan - Employer-paid premium
  • Health Savings Plan - Employer contributes 75%
  • Dental Insurance - Employer-paid premium
  • Vision Insurance - Employer-paid premium
  • Retirement - 401(k) - Employer-paid
  • Retirement - 401(k) - Employer matches 50% of team member contribution
  • Paid Parental Leave
  • Disability Insurance - Employer-paid premium
  • Life Insurance - Employer-paid premium
  • Generous PTO and Holiday Time
  • Company-sponsored events

BS&A uses E-Verify as part of the I-9 process to verify the work eligibility of all new hires.
BS&A provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. The BS&A complies with applicable state and local laws governing non-discrimination in employment in every location in which BS&A has facilities.
If you need accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to [email protected].

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