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Implementation Specialist Jobs in Kansas (NOW HIRING)

Epiq

Implementation Specialist

Overland Park, KS · On-site +1

$60K - $70K/yr

The Implementation Specialist is primarily responsible for leading new client implementations, client contract changes, and internal or special projects. Each project relies on a customized plan that ...

Epiq

Implementation Specialist

Overland Park, KS · On-site +1

$60K - $75K/yr

The Implementation Specialist is primarily responsible for leading new client implementations, client contract changes, and internal or special projects. Each project relies on a customized plan that ...

Epiq

Implementation Specialist

Overland Park, KS · On-site +1

$60K - $70K/yr

The Implementation Specialist is primarily responsible for leading new client implementations, client contract changes, and internal or special projects. Each project relies on a customized plan that ...

Epiq

Implementation Specialist

Overland Park, KS · Remote

$60K - $75K/yr

The Implementation Specialist is primarily responsible for leading new client implementations, client contract changes, and internal or special projects. Each project relies on a customized plan that ...

CoLab Software

About this role We're hiring our first Implementation Specialist to own onboarding delivery for CoLab's customers, ensuring teams are confident and capable when they go live. Your work is ...

Deluxe Corporation

Implementation Specialist I

Lenexa, KS · On-site

$60K - $65K/yr

Prepare implementation status reports for project managers, clients, and as required, internal management. * Implement up to five small projects (each 100 hours or less) simultaneously. Assist on ...

Deluxe

Implementation Specialist I

Lenexa, KS · On-site

$60K - $65K/yr

Prepare implementation status reports for project managers, clients, and as required, internal management. * Implement up to five small projects (each 100 hours or less) simultaneously. Assist on ...

Velora

$25 - $30/hr

As an integral member of the Implementation team, you'll support customers through all stages of their journey whether you're: * onboarding a new customer into Keela (CRM/donor management) and/or ...

CoLab Software

Partner with Customer Success Managers, Solutions Engineers, and the Implementation Specialist to translate real-world customer friction into learning priorities Design & Build Scalable Learning ...

S&S's Customer Information Systems

The Sr Implementation Consultant is customer-facing and plays a key role in effectively translating ... Work with data conversion specialists to achieve a smooth transition of legacy data. * Train end ...

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Implementation Specialist information

See Kansas salary details

$12

$30

$64

How much do implementation specialist jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for implementation specialist in Kansas is $30.40, according to ZipRecruiter salary data. Most workers in this role earn between $22.50 and $31.11 per hour, depending on experience, location, and employer.

What does an implementation specialist do?

An implementation specialist works with companies that adopt new software systems, making sure the system meets the client’s needs. As an implementation specialist, your duties are to assist with the installation and customization of software as a service (SaaS) systems. Your responsibilities include collecting data about company objectives and facilitating training sessions for company employees. Depending on the size of your client company and the scope of the system implementation, you may work independently or with a team of implementation specialists. As an implementation specialist, you report to an implementation manager or engagement manager.

How does an implementation specialist interact with clients and internal teams during a project rollout?

As an Implementation Specialist, you serve as the primary point of contact between clients and your company during the project rollout phase. You’ll coordinate closely with clients to understand their requirements, provide training, and troubleshoot any issues that arise. Internally, you collaborate with project managers, developers, and support teams to ensure a smooth transition from sales to deployment, addressing both technical and process-related challenges. Effective communication and organization are key, as you often balance multiple projects and stakeholders simultaneously.

What are the key skills and qualifications needed to thrive as an implementation specialist, and why are they important?

To thrive as an Implementation Specialist, you need strong project management skills, technical aptitude, and a background in business or information technology. Familiarity with CRM software, data integration tools, and relevant certifications such as PMP or ITIL are often valuable. Excellent communication, problem-solving, and customer service skills help build client trust and ensure smooth onboarding processes. These skills are crucial for successfully deploying solutions, meeting client expectations, and driving long-term customer satisfaction.

What is the difference between Implementation Specialist vs Customer Support Specialist?

AspectImplementation SpecialistCustomer Support Specialist
Primary FocusDeploying and configuring products or services for clientsAssisting customers with troubleshooting and ongoing support
Required SkillsTechnical knowledge, project management, communicationProblem-solving, communication, product knowledge
Work EnvironmentProject-based, client-facing, technical teamsCall centers, help desks, customer service teams
CertificationsRelevant technical or industry certifications often preferredCustomer service or support certifications beneficial

While both roles involve client interaction, Implementation Specialists focus on deploying and configuring products, ensuring successful implementation. Customer Support Specialists primarily handle ongoing support and troubleshooting. The roles differ in scope, with Implementation Specialists often working on projects from start to finish, whereas Customer Support Specialists provide continuous assistance post-implementation.

Is implementation specialist a stressful job?

Implementation specialists often face pressure to meet project deadlines and ensure client satisfaction, which can contribute to stress. The role requires strong organizational skills, problem-solving, and the ability to manage multiple tasks simultaneously, making it potentially demanding but also rewarding for those comfortable with fast-paced environments.

Is implementation specialist entry level?

Implementation specialists can be entry-level or require some experience, depending on the company and industry. Entry-level roles typically require basic knowledge of the company's products or services, strong communication skills, and sometimes relevant certifications. More advanced positions may demand prior experience with project management, technical skills, or specific tools.
More about Implementation Specialist jobs

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For Implementation Specialist jobs in Kansas, the most frequently searched job titles are:

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Implementation Specialist jobs near you
Infographic showing various Implementation Specialist job openings in Kansas as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 77% Physical, 3% Hybrid, and 20% Remote job distribution, with an average salary of $63,235 per year, or $30.4 per hour.

Implementation Specialist

Epiq

Overland Park, KS • On-site, Remote

$60K - $70K/yr

Full-time

Posted 18 days ago

Epiq Systems rating

7.2

Company rating: 7.2 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

138th of 226 rated it services

Job description

At Epiq, your work contributes to complex, global legal outcomes. You'll join a values-driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise-wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that's recognized externally. Enabled by modern platforms and AI, you'll do the most meaningful work of your career and see your impact at scale.
Job Description:
The Implementation Specialist is primarily responsible for leading new client implementations, client contract changes, and internal or special projects. Each project relies on a customized plan that can include: hands on training (remote or on-site), consulting, data migration planning and action, customized workflows and processes (internal and client), client relationship management and overall project management. The Specialist is responsible for the outcome of the project and takes responsibility for its success.
Individuals in this role will work as a part of a team of peers to handle incoming project requests, and will report to the Manager, Implementation. Specialists will also work heavily with all other internal teams at Epiq depending on project requirements, or may take on project responsibilities directly depending on resources. This position requires knowledge of proprietary Epiq services, processes, and technology that will be gained during the first months of employment. Ideal candidates are career-focused individuals who want to face new learning, relationship-building, leadership, and project management challenges.
Requirements
  • Must be able to lead multiple simultaneous projects or efforts with competing deadlines and challenges.
  • Must be able to take personal responsibility for project outcomes to ensure success.
  • Exceptional written and verbal communication skills.
  • Exceptional ability to create clear and effective documentation.
  • Exceptional ability to collaborate with other teams and lead without direct reporting relationships.
  • Must be able to learn new technology solutions, including independently researching new complex technical concepts or software and having consultative discussions with customers.
  • Must be able to build collaborative relationships with clients and internal contacts.
  • Must work well under pressure in a reactive, agile project-based environment.
  • Associates are expected to participate in continuous personal development to meet new client and business opportunities.
  • Potential for 5-10% travel depending on client & project requirements.

Requirements
  • 1-2 years experience or certification related to project management or project coordination.
  • 1-2 years experience leading customer remote and/or on-site training programs.
  • 1-2 years experience with information technology.
  • Personal experience with legal services or litigation support.
  • 1-2 years Software experience or certification related to Relativity.
  • 1-2 years Software experience or certification related to eDiscovery collection, process, or review technology.

The Compensation range for this role is $60,000.00 to $70,000.00 USD annually and may be eligible for an annual bonus.
#LI-TP1
  • "In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire".
  • "Must be authorized to work in the United States for any employer".

Your specific salary will be determined based on several factors:
  • Location-based market rate for the role
  • Your abilities in relation to the job specification
  • Performance during screening and interview
  • Pay parity with the wider team in the considered location

Further details about the package will be provided during the initial screening call with the Talent Acquisition Team.
Click here to learn about Epiq's Benefits.
Epiq Leadership Compass
Fosters Relationships & Collaboration
Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success.
  • Build trust-based partnerships
  • Nurture long-term relationships
  • Remove collaboration barriers
  • Celebrate cross-team success

Engages & Influences
Inspires action and alignment through clear communication, purposeful influence, and a compelling vision.
  • Use storytelling to build buy-in
  • Align communication with organizational goals
  • Guild alignment through strong engagement

Maximizes Performance
Sets and reinforces performance standards that drive results, ensure accountability, and align with Epiq's goals.
  • Use data to identify improvement opportunities
  • Make informed decisions
  • Align team goals with boarder strategy
  • Empower teams to manage their own goals
  • Translate vision into clear priorities
  • Prepare for disruptions with strong change management

Achieves Operational Success
Drives continuous improvement and operational excellence through smart processes, data insights, and quality execution.
  • Improve workflows for team efficiency
  • Use clear documentation and expectations
  • Resolve issues quickly using data and feedback

It is Epiq's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

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