Implementation Manager Jobs in Frederick, MD (NOW HIRING)

Description

At R3, we are committed to providing our clients with best-in-class solutions for all of their IT needs. We are relentless in our pursuit of excellence and dedicated to providing our clients with unsurpassed quality, service, and value day in and day out. As we continue to grow and innovate, we are seeking passionate and dedicated individuals to join our team. If you're ready to join our mission of setting the standard for IT excellence, we are looking for a talented Project Manager to join our team. 

As a Project Manager within the R3 Program Management Office, you will lead the planning, execution, and delivery of large-scale federal technology modernization and digital transformation initiatives. This role is responsible for coordinating cross-functional teams, managing project schedules and risks, facilitating engagement with government stakeholders, and ensuring the successful delivery of complex solutions that improve operational effectiveness, user experience, data integrity, and business outcomes throughout the project lifecycle.

The ideal candidate combines strong project management expertise with experience in software development, cloud-based technologies, system implementations, and organizational change initiatives. This individual will serve as the primary point of coordination between business stakeholders, technical teams, and leadership to drive successful project outcomes.

Responsibilities:

• Lead multiple concurrent technology and modernization projects from initiation through deployment and operational transition.
• Develop and manage project plans, schedules, milestones, dependencies, and resource allocations.
• Coordinate activities across engineering, operations, cybersecurity, infrastructure, quality assurance, and business teams.
• Facilitate project governance activities, steering committees, status meetings, and executive briefings.
• Monitor project scope, risks, issues, and dependencies while driving timely resolution.
• Support Agile delivery practices, including sprint planning, backlog management, release coordination, and continuous improvement efforts.
• Manage project budgets, labor utilization, and overall project performance metrics.
• Coordinate system implementation, testing, deployment, and transition-to-operations activities.
• Oversee change management, communications, training, and stakeholder engagement efforts.
• Support data migration and system integration initiatives, including planning, validation, and cutover activities.
• Produce and maintain project documentation, status reports, action logs, risk registers, lessons learned, and performance dashboards.
• Ensure compliance with organizational policies, governance processes, and quality standards.
• Build and maintain strong relationships with clients, stakeholders, and project teams.
• Identify opportunities to improve project delivery processes, tools, and methodologies.

Requirements

Qualifications:

• Bachelor's degree in Business, Information Technology, Project Management, Computer Science, or related field preferred.
• 5+ years of project management experience leading technology-focused initiatives.
• Project Management Professional Certification (PMP) certification required
• SAFe Scrum Master Certified certification required 
• Experience managing Salesforce implementations, platform enhancements, CRM modernization initiatives, or enterprise cloud application projects 
• Experience supporting federal government IT modernization, digital transformation, housing programs, inspections, regulatory programs, or large-scale enterprise application implementations, including U.S. Department of Housing and Urban Development (HUD) or similar organizations.
• Demonstrated ability to lead cross-functional teams in dynamic environments.
• Experience with Agile, Scrum, Waterfall, or hybrid project delivery methodologies.
• Strong understanding of project planning, budgeting, risk management, and resource allocation.
• Experience supporting cloud-based platforms, enterprise applications, or technology implementations.

Skills:

• Salesforce Platform 
• CRM Modernization 
• Agile/Scrum Methodologies
• Risk, issue, and change management
• Data migration and system integration coordination
• Stakeholder engagement and communication
• Resource and capacity planning
• Budget and performance management
• Process improvement
• Executive reporting and presentations

Key Performance Indicators (KPIs):

• Project milestone achievement
• Schedule and budget performance
• Risk mitigation effectiveness
• Stakeholder satisfaction
• Project quality and delivery metrics
• Resource utilization
• On-time deliverable completion
• Team collaboration and engagement
• Project documentation quality
• Successful deployment and transition outcomes

Why join our winning team?

• Competitive wages to reflect your experience and skills.
• Comprehensive medical, dental, and vision insurance plans to keep you and your family healthy.
• 401(k) with company match to help you plan for the future.
• Flexible time off policies to ensure you maintain a healthy work-life balance.
• We are committed to creating a positive impact on society and contributing to a better world--we're involved in our community and encourage our employees to do the same.
• We are reshaping the industry and the way it thinks about technology and service.
• We strive to be better and encourage our employees to do the same by offering training incentives and bonuses to help you and your career grow.
• The opportunity to be a part of an amazing team.

The salary range for this position is $115,000 - $150,000/year. The base salary range for this position is an estimate and may vary depending on relevant factors, including but not limited to education, experience, certifications, and skillset, as well as internal equity and business considerations. This range reflects base pay only and does not include bonuses, incentives, benefits, or other forms of compensation that may be offered as part of the total compensation package. R3 is an equal opportunity employer. It has been and will continue to be a fundamental policy of R3 to not discriminate on the basis, of race, color, religion, gender, gender identity, pregnancy, marital status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state, and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, and termination.