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Client Implementation Project Manager Jobs in Frederick, MD

Project Manager

Hagerstown, MD · On-site

$60K - $85K/yr

As a senior client-facing role, the project manager builds trusted partnerships, manages key ... Monitor quality trends, implement corrective actions, and continuously improve workflows, SOPs, and ...

Build and maintain strong client relationships while ensuring exceptional customer service * Manage ... Lead pull-planning sessions and implement production tracking strategies * Oversee quality ...

Build and maintain strong client relationships while ensuring exceptional customer service * Manage ... Lead pull-planning sessions and implement production tracking strategies * Oversee quality ...

Build and maintain strong client relationships while ensuring exceptional customer service * Manage ... Lead pull-planning sessions and implement production tracking strategies * Oversee quality ...

Build and maintain strong client relationships while ensuring exceptional customer service * Manage ... Lead pull-planning sessions and implement production tracking strategies * Oversee quality ...

Gather client, merchant, and bank partner information and documentation needed for account boarding ... Experience using project tracking tools, implementation workflows, or similar systems to manage ...

Continually seek opportunities to increase client satisfaction and deepen client relationships ... Strong project management skills with the ability to lead construction projects from planning ...

Continually seek opportunities to increase client satisfaction and deepen client relationships ... Strong project management skills with the ability to lead construction projects from planning ...

Essential Duties and Responsibilities Lead the planning and implementation on a project. Manages client interaction on assigned projects and promotes a positive partnering relationship among all ...

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Client Implementation Project Manager information

See Frederick, MD salary details

$40.8K

$111.8K

$185.9K

How much do client implementation project manager jobs pay per year?

As of Aug 4, 2026, the average yearly pay for client implementation project manager in Frederick, MD is $111,841.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,500.00 and $140,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client implementation project manager?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What does a client implementation project manager do?

A client implementation project manager oversees the process of deploying products or services to clients, coordinating between internal teams and clients to ensure timely and successful delivery. They manage project timelines, scope, and resources, often using project management tools, and communicate progress to stakeholders. Their role ensures that client requirements are met and that the implementation aligns with contractual agreements.

What is a client implementation project manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

What are some common challenges faced by client implementation project managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.

How much does a client implementation project manager make in the US?

A client implementation project manager in the US typically earns between $70,000 and $120,000 annually, depending on experience, industry, and location. Salaries may also include bonuses and benefits, and roles often require strong project management skills and familiarity with tools like MS Project or Jira.
What are popular job titles related to Client Implementation Project Manager jobs in Frederick, MD? For Client Implementation Project Manager jobs in Frederick, MD, the most frequently searched job titles are:
What job categories do people searching Client Implementation Project Manager jobs in Frederick, MD look for? The top searched job categories for Client Implementation Project Manager jobs in Frederick, MD are:
What cities near Frederick, MD are hiring for Client Implementation Project Manager jobs? Cities near Frederick, MD with the most Client Implementation Project Manager job openings:

PMO Implementation Liaison | MC-II / MC-III / MC-IV

BizFirst

Leesburg, VA • Remote

$125K - $180K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 17 days ago


Job description

This is a remote position.


Position Description

PMO Implementation Liaison | MC-II / MC-III / MC-IV

Program

OneStream Implementation

Location

100% Remote

Workstream

PMO

Skillset Focus Area

PMO / Liaison

Security Clearance

Secret or above



Position Summary

This position is staffed at three labor categories: Management Consultant II (MC-II), III (MC-III), and IV (MC-IV). The role, responsibilities, and core qualifications are consistent across all levels; the required years of experience, degree of independence, and scope of ownership increase with each level, as shown under Level-Specific Requirements below.

The Implementation Liaisons support the OneStream implementation by serving as a key coordination point across the project management team, schedulers, implementation team, client stakeholders, and impacted business and technical groups for their assigned group of components. This role helps maintain alignment across agency stakeholders by facilitating communication, routing questions and issues, coordinating cross-functional inputs, and supporting timely decisions that affect design, testing, deployment, and readiness activities. The implementation liaisons report up to the lead PM and PM support for consolidation of overall project status.

Our client is a boutique consulting firm that employs consultants and professionals with unique skill sets to support the federal government with strategic execution, financial process enablement, IT systems, and Enterprise Resource Planning (ERP) software implementation.


Key Responsibilities

• Serve as a central coordination point between the implementation team and client business, finance, operations, data, and technical stakeholders for their assigned group of components.

• Facilitate communication of project updates, decisions, risks, issues, and action items across impacted agency and contractor teams.

• Coordinate stakeholder inputs, clarifications, and responses needed to support requirements, design, build, testing, training, and deployment activities.

• Route questions, dependencies, and escalations to the appropriate functional, technical, or client owners for timely resolution.

• Track open items requiring client or cross-functional input and follow up to help prevent delays to project milestones and readiness activities.

• Support alignment between business requirements, process decisions, governance actions, and day-to-day project delivery.

• Assist with preparation for cross-team meetings, working sessions, status reviews, and stakeholder touchpoints.

• Help ensure decisions, feedback, and stakeholder concerns are clearly documented and reflected in project plans, action logs, and deliverables.

• Support coordination across major implementation activities such as requirements approval, SIT, training, UAT, deployment readiness, and documentation handoff.


Required Qualifications

• Experience supporting federal program delivery, PMO support, or cross-functional implementation coordination.

• Strong stakeholder coordination skills across client, contractor, business, and technical teams.

• Ability to manage action items, dependencies, decision tracking, and issue follow-up in a structured delivery environment.

• Strong written and verbal communication skills, including the ability to translate project information for different stakeholder groups.

• Experience supporting governance, status reporting, meeting coordination, and documentation in a compliance-forward environment.

• Familiarity with implementation lifecycle activities such as requirements, design, testing, deployment, training, and stabilization.

• Strong organizational skills and attention to detail, especially in tracking follow-ups and maintaining alignment across multiple teams.

• Ability to work effectively in a federal setting with formal approvals, documented processes, and multiple stakeholder layers.

• DoD Experience a plus


Level-Specific Requirements

All levels share the responsibilities and qualifications above. The requirements below vary by labor category:

Level (LCAT)

Education & Experience

Management Consultant II (MC-II)

Bachelor's degree and 5 years of experience

Management Consultant III (MC-III)

Bachelor's degree and 10 years of experience

Management Consultant IV (MC-IV)

Bachelor's degree and 16 years of experience, or Master's degree and 12 years of experience


Client Benefits

• Family Health Care (54% cost covered for the entire family)

• Family Dental (54% cost covered for the entire family)

• Family Vision (54% cost covered for the entire family)

• Flexible Spending Account

• Overutilization bonuses for Time and Materials (T&M) contracts

• Lifetime Event Bonuses (e.g., child, marriage)

• Profit-sharing arrangement for any work brought into the company

• Unlimited Leave with Approval

• 401k 100% employer match on first 3% invested

• $1,000 training budget