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Client Implementation Project Manager Jobs in Annapolis, MD

Crisis24

Implementation Specialist

Annapolis, MD · On-site

As an Implementation Specialist, you will act as a trusted advisor to clients, helping them align ... project progress, changes, milestones and deliverables. * Leverage CRM tools to track client ...

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Client Implementation Project Manager information

See Annapolis, MD salary details

$40.6K

$111.4K

$185.1K

How much do client implementation project manager jobs pay per year?

As of May 29, 2026, the average yearly pay for client implementation project manager in Annapolis, MD is $111,353.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,200.00 and $139,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Implementation Project Manager, and why are they important?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What are some common challenges faced by Client Implementation Project Managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.

What is a Client Implementation Project Manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

What are popular job titles related to Client Implementation Project Manager jobs in Annapolis, MD? For Client Implementation Project Manager jobs in Annapolis, MD, the most frequently searched job titles are:
What job categories do people searching Client Implementation Project Manager jobs in Annapolis, MD look for? The top searched job categories for Client Implementation Project Manager jobs in Annapolis, MD are:
What cities near Annapolis, MD are hiring for Client Implementation Project Manager jobs? Cities near Annapolis, MD with the most Client Implementation Project Manager job openings:
Client Implementation Project Manager jobs near you
Infographic showing various Client Implementation Project Manager job openings in Annapolis, MD as of May 2026, with employment types broken down into 100% Full Time. Highlights an 65% In-person, and 35% Remote job distribution, with an average salary of $111,353 per year, or $53.5 per hour.
Client Implementation Manager

Client Implementation Manager

T Rowe Price

Baltimore, MD • Hybrid

Other

Posted 12 days ago

T. Rowe Price rating

9.1

Company rating: 9.1 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

Job description

About the Team

The Client Implementation Management team is accountable for facilitating and leading the onboarding activities of new clients into various vehicles which include Institutional Separate Account and Sub-Advised accounts. The team is responsible for having a holistic understanding of the attributes to new client mandates and holding key stakeholders accountable to executing on their capabilities.

Role Summary

The Client Implementation Manager leads institutional client and T. Rowe Price proprietary product onboarding activities and other change events, following a project management discipline, that potentially bring with them requirements outside of TRP standards. This individual contributor role is accountable for implementing new business and leading cross functional account change events. This requires liaising between all internal and external stakeholders to ensure all documentation and operational requirements are fulfilled prior to inception/effective date. The role will be regionally focused and will form part the global Client Implementation Management function and may, from time to time, be required to work on onboarding projects emanating from other regions, according to demand and regional team capacity. Role is expected to proactively identify and address all client operational needs, offering and developing solutions to optimize the client experience related to client on-boarding, offboarding and lifecycle events in between.

Responsibilities

  • Oversees and manages client operations and administration support activities for clients. Services clients through the client life cycle, resolves complex operational issues, and monitors requests through execution. Escalates complex issues and requests to more senior staff as needed.
  • Analyzes data to develop informed operating or servicing agreements. Negotiates operational servicing requirements based on analysis. Facilitates resolution of complex operational needs and escalates complex, nonstandard servicing requirements and engages more senior staff to develop applicable solution to highly complex operational issues
  • Communicates on a regular basis with complex and challenging clients and their service providers to deliver high-quality services. Facilitates the communication of information to internal parties. Ensures resolution activities are in accordance with the local regulatory requirements.
  • Leads internal activities and initiatives designed to improve the client operations process and ensure a high-quality client experience. Helps develop process improvements.

Qualifications

Required:

  • Bachelor's degree or the equivalent combination of education and relevant experience AND
  • 5+ years of total relevant work experience

Preferred:

  • Operational expertise and knowledge of requirements and the process for onboarding institutional clients. Knowledge of the investment management operations landscape and trends
  • Experience working with separate accounts and commingled products, with strong client management and relationship building skills
  • Proven project management skills and capabilities in cross functional environments, experience coordinating and directing cross-functional teams, and exposure to project management systems, tools and methodologies
  • Critical thinking, analysis and interpretation of data
  • Independent worker who is results driven and performs well under time-sensitive deadlines; Ability to manage multiple priorities, flexible, with excellent organizational skills
  • Excellent communication and interpersonal skills with the ability to communicate technical concepts and ideas to non-technical audience
  • Experience with 3rd party vendor engagement and partnerships
  • Ability to identify potential issues and escalate appropriately
  • Ability to navigate through internal and client organizations for decisions and sign-off
  • Proven ability to identify and develop process improvement changes

FINRA Requirements

FINRA licenses are not required and will not be supported for this role.

Work Flexibility

This role is eligible for hybrid work, with up to one day per week from home.

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