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Client Implementation Project Manager Jobs in Gaithersburg, MD

Rsli

Client Implementation Manager

Bethesda, MD

$68.64K - $85.80K/yr

Job Responsibilities and Requirements The Client Implementation Manager will be responsible for developing and overseeing new client installations for the RSL portfolio of business. This includes ...

Rsli

Client Implementation Manager

Bethesda, MD

$68.64K - $85.80K/yr

Job Responsibilities and Requirements The Client Implementation Manager will be responsible for developing and overseeing new client installations for the RSL portfolio of business. This includes ...

Rsli

Client Implementation Manager

Bethesda, MD

$68.64K - $85.80K/yr

Job Responsibilities and Requirements The Client Implementation Manager will be responsible for developing and overseeing new client installations for the RSL portfolio of business. This includes ...

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Client Implementation Project Manager information

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$44.3K

$121.5K

$202K

How much do client implementation project manager jobs pay per year?

As of May 29, 2026, the average yearly pay for client implementation project manager in Gaithersburg, MD is $121,536.00, according to ZipRecruiter salary data. Most workers in this role earn between $86,400.00 and $152,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Implementation Project Manager, and why are they important?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What are some common challenges faced by Client Implementation Project Managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.

What is a Client Implementation Project Manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

What job categories do people searching Client Implementation Project Manager jobs in Gaithersburg, MD look for? The top searched job categories for Client Implementation Project Manager jobs in Gaithersburg, MD are:
What cities near Gaithersburg, MD are hiring for Client Implementation Project Manager jobs? Cities near Gaithersburg, MD with the most Client Implementation Project Manager job openings:
Client Implementation Project Manager jobs near you
Implementation Project Manager

Implementation Project Manager

MBO Partners

Ashburn, VA • Remote

Full-time

Medical, Dental, Vision, Retirement

Posted 13 days ago

Job description

The Role: Implementation Project Manager
Location: Remote
Who are we?
At MBO we give people the control to do the work they love the way they want.
We’re leading the future of work by building a best-in-class platform for independent professionals and leading enterprise organizations. MBO Partners is a deep job platform that connects and enables independent professionals and micro-business owners to do business safely and effectively with enterprise organizations. While we’ve been in business for more than 20 years, we treat each day as an opportunity to help innovate, collaborate, and shape the future of work for our enterprise and independent clients.
By joining our team, you’re helping build and lead the next way of working and contributing directly to our platform roadmap and vision.
Why should you apply?
If you're looking for a place to expand your skills and grow your experience, this position offers an opportunity for individuals who love working with a team in a fast-paced and evolving environment, are cool under pressure, love feedback, take challenges head-on and strive for perfection in everything they do.
Here are some details you’re probably wondering about.
What will you be doing
As an MBO Implementation Project Manager,  you are responsible for leading client program implementations while driving operational excellence and transformation initiatives that enhance efficiency, reduce risk, and deliver measurable value. This role serves as a strategic partner and central point of contact across internal and external stakeholders, aligning business objectives, standardizing processes, and ensuring seamless delivery of solutions that support MBO’s growth and competitiveness.
  • Lead the end-to-end management of client program implementations, including discovery, planning, execution, and closure.
  • Create and maintain project plans, schedules, deliverables, and status reports to ensure alignment and visibility across stakeholders.
  • Partner with internal teams and third parties to design and deliver solutions that meet client requirements and are aligned with MBO’s best practices.
  • Facilitate data and workflow reviews to uncover risks, validate requirements, and ensure operational readiness.
  • Drive client onboarding and program go-lives, ensuring projects are delivered on time, within scope, and with high adoption rates.
  • Identify and execute cross-functional initiatives that enhance operational efficiency, reduce risk, and drive organizational effectiveness.
  • Establish and implement scalable processes, tools, and methodologies that support sustainable growth and continuous improvement.
  • Lead change management efforts, engaging stakeholders to ensure adoption of new processes, systems, and cultural practices.
  • Maintain visibility into organizational priorities by tracking deliverables, facilitating workstream meetings, and ensuring integration across teams.
  • Create deliverables and reference materials that enable teams to perform their roles effectively and consistently.
  • Serve as a consultative partner and advocate for both the client and MBO teams, fostering trust and alignment.
  • Influence and engage cross-functional stakeholders, from individual contributors to executives, to drive successful outcomes.
  • Communicate project milestones, risks, and decisions in a clear, proactive, and professional manner.

What do you need to stand out
  • Bachelor’s degree in Business, Human Resources, Finance, Information systems or another related field required
  • 7-10 years of experience in a relevant industry where strong Account and Project Management skills were utilized to implement new client programs with larger multifaceted organizations and multiple stakeholders.
  • Proven success leading complex, cross-functional implementations from strategy to execution
  • Strong analytical, organizational, and problem-solving skills
  • Excellent communication, presentation, and stakeholder engagement skills
  • Experience working in a customer focused environment to drive client programs and deliver solutions that are highly adopted
  • Ability to thrive in a fast-paced environment while managing multiple priorities with a client-service orientation
  • Proficiency in Microsoft Office Suite (Excel, Visio, Project), Salesforce, and project/task management tools

Preferred (but not required):
  • Experience with contingent labor programs, Managed Service Providers (MSP), and Vendor Management Systems (VMS) related to the contract workforce
  • Knowledge of HR law, federal / state wage laws, and general pay policies, procedures, and regulations
  • An understanding of the staffing and consulting industries
  • Professional certifications (PMP, CCWP, PHR)

Here are just a few reasons that you will love working at MBO Partners
  • Remote work environment
  • Competitive base salary with opportunities for growth and development
  • Excellent medical, dental, and vision plans designed to support healthy lifestyles
  • 401(k) retirement plan
  • Flexible Time Off – take time when you need it
  • Bonus opportunities
  • Culture based on trust, feedback, communication, success and fun
  • And, much, much more!

 

By applying for this position, you agree to the Terms and Conditions and Arbitration Agreement. You are directing MBO to disclose your personal information to those who may be interested in hiring or engaging with me. You acknowledge and understand that MBO will use your personal information as described in the Privacy Policy If you are a resident of California, you understand and acknowledge that MBO will use your personal information as described here. You acknowledge and understand that MBO is an international company and your personal information can be transferred to, stored, and/or processed in any country in which MBO or its affiliates, suppliers, service providers and/or agents maintain facilities, including, but not limited to, the United States of America and the European Union.

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