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Client Implementation Project Manager Jobs in Gaithersburg, MD

Citian

Project Manager

Washington, DC · On-site

Own the full implementation lifecycle from contract execution through internal launch and client ... Operationalize project management software templates across all active implementations * Maintain ...

Citian

Project Manager

Washington, DC · On-site

Own the full implementation lifecycle from contract execution through internal launch and client ... Operationalize project management software templates across all active implementations * Maintain ...

ICF International, Inc.

IT Delivery Project Manager

Reston, VA · On-site

$102K - $121K/yr

IT Delivery Project Manager Location: Remote (Must be based in California, Oregon, Washington, or ... client relationships while supporting business growth * Lead implementation readiness, release ...

ICF

IT Delivery Project Manager

Reston, VA · On-site +1

$102K - $121K/yr

IT Delivery Project Manager Location: Remote (Must be based in California, Oregon, Washington, or ... client relationships while supporting business growth * Lead implementation readiness, release ...

A3 Consulting LLC

IT Project Manager

Washington, DC

$111K - $131K/yr

... client. As a Project Manager, you will work closely with the team to support the goals of the ... implement project management training programs Perform periodic analysis and reporting on the ...

Parsons

Project Manager

Arlington, VA

Anticipates problems and works with client, architects/engineers, subcontractors, and Regional Project Manager to identify and implement corrective actions. * Keeps client and Regional Project ...

Parsons

Project Manager

Arlington, VA · On-site

Anticipates problems and works with client, architects/engineers, subcontractors, and Regional Project Manager to identify and implement corrective actions. * Keeps client and Regional Project ...

Epiq

Client Services Project Manager

Washington, DC · Remote

$90K - $115K/yr

Essential Job Responsibilities A Project Manager ("PM") must meet critical client requirements, including but not limited to, the following key areas: * Project Execution & Resource Management ...

Dynamis, Inc.

Project Manager

Washington, DC · On-site

... implementation of the National Preparedness System (NPS) and National Incident Management System ... Oversee client delivery services, including understanding client requirements, maintaining client ...

Dynamis, Inc.

Project Manager

Washington, DC

... implementation of the National Preparedness System (NPS) and National Incident Management System ... Oversee client delivery services, including understanding client requirements, maintaining client ...

Dynamis, Inc.

Project Manager

Washington, DC · On-site

... implementation of the National Preparedness System (NPS) and National Incident Management System ... Oversee client delivery services, including understanding client requirements, maintaining client ...

Exiger

Implementation Manager

Mclean, VA · On-site

The individual will lead client interactions from contract signature until implementation completion The ideal candidate must have excellent project management skills , be client and solution focused ...

Nanda Technologies

SAP Project Manager

Washington, DC · On-site

$65/hr

USC, GC, H4EAD The SAP Project Manager will be responsible for the successful delivery of complex SAP implementation, rollout, and upgrade projects. This role requires a seasoned leader capable of ...

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All JobsClient Implementation Project JobsClient Implementation Project Manager JobsClient Implementation Project Manager Jobs in Gaithersburg, MD

Client Implementation Project Manager information

See Gaithersburg, MD salary details

$44.3K

$121.5K

$202K

How much do client implementation project manager jobs pay per year?

As of Jul 17, 2026, the average yearly pay for client implementation project manager in Gaithersburg, MD is $121,536.00, according to ZipRecruiter salary data. Most workers in this role earn between $86,400.00 and $152,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Implementation Project Manager, and why are they important?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What is a Client Implementation Project Manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

What are some common challenges faced by Client Implementation Project Managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.
What are popular job titles related to Client Implementation Project Manager jobs in Gaithersburg, MD? For Client Implementation Project Manager jobs in Gaithersburg, MD, the most frequently searched job titles are:
What job categories do people searching Client Implementation Project Manager jobs in Gaithersburg, MD look for? The top searched job categories for Client Implementation Project Manager jobs in Gaithersburg, MD are:
What cities near Gaithersburg, MD are hiring for Client Implementation Project Manager jobs? Cities near Gaithersburg, MD with the most Client Implementation Project Manager job openings:
Client Implementation Project Manager jobs near you

Project Manager

Citian

Washington, DC • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago

Job description

Citian is a fast growing, venture backed SaaS technology company based in Washington, DC. Our software solutions revolutionize how our transportation and infrastructure systems - roads, rail, transit, bicycle, pedestrian - operate.
Our tech solutions:
  • Reduce traffic fatalities
  • Enhance pedestrian accessibility
  • Empower system operators to save time & money

You'll work with some of the brightest minds in the software and transportation industries. Our engineers and data scientists apply the latest in emerging tech, Artificial Intelligence, and Machine Learning to build smarter, more advanced tools for our diverse client base. We work with clients across the United States, with global ambitions in the years ahead.
Who You Are:
Reporting to the VP of Customer Success, the Project Manager will own the full implementation lifecycle for a portfolio of government agency clients, from contract kickoff through data refinement, environment launch, and client handoff. You'll work directly with state DOT project leads, MPO program managers, and city/county traffic engineers and GIS specialists to drive complex, multi-stakeholder implementations to completion on time and in scope. You'll be the primary point of accountability between what Citian committed to in the contract and what the client experiences on day one of using the platform.
This is not a coordinator role. You'll manage milestone-based delivery schedules, enforce quality gates, navigate three-party consultant relationships, and proactively identify opportunities to expand Citian's footprint within accounts.
Core Responsibilities
Project Ownership
  • Own the full implementation lifecycle from contract execution through internal launch and client training handoff, tracking customer time-to-value as the primary measurement of success
  • Translate customer SOWs and commercial documents into structured project plans with phases, milestones, tasks and deliverables
  • Build and maintain project-specific work breakdown structures and project plans for each assigned Citian project
  • Serve as the primary client-facing point of contact for state DOTs, MPOs, cities and counties from kickoff through stabilization.
  • Navigate government procurement norms, understanding how milestone acceptance, change orders, and SOW amendments work in a public agency context

Process & Tooling
  • Operationalize project management software templates across all active implementations
  • Maintain launch health signals: phase, exit criteria, client engagement quality and risks, and internal blockers
  • Contribute to a repeatable playbook development including onboarding collaterals (decks, 1 pagers), workflow discovery templates, and training run-of-show.

Data & Environment Coordination
  • Drive client data readiness and scope: Ensure customers provide timely access to scoped data for ingestion in accordance with prescribed timelines and Statements of Work.
  • Coordinate with engineering to ensure timely completion of environment builds and configuration and quality assurance tasks.
  • Translate technical delivery status into plain-language updates for non-technical stakeholders

Cross-Functional Coordination
  • Serve as the primary liaison for CS with Citian Sales, Engineering, Data Science, and GIS teams to ensure customer deliverables are met in scope and on time.

Required Qualifications:
  • 5+ years of project management experience in an enterprise SaaS implementation, professional services, or technical consulting environment.
  • Demonstrated ability to own complex, multi-stakeholder projects end-to-end with hard deadlines
  • Comfort reading and working within SOW/contract language, identifying scope risk without legal support
  • Comfort operating in ambiguity, building process where there isn't one, not just following it
  • Strong written and verbal communication, ability to represent Citian professionally in front of government clients
  • Experience managing projects in a formal PjM tools (TaskRay, JIRA, Monday, ClickUp, or equivalent.)

Preferred Experience
  • Background in transportation planning, traffic engineering, DOT/MPO consulting, or public sector GIS
  • Experience with city asset management, infrastructure operations, or field data collection programs
  • Familiarity with consultant-layered implementations
  • Familiarity with GIS concepts: geodatabases (GDB), Esri REST services, data ingestion workflows
  • Experience implementing software for state or local government clients
  • PMP or equivalent certification
  • Venture backed startup experience ideally within GovTech

Your Citian Advantage:
  • Competitive salary and benefits package including medical, dental, and vision insurance and generous PTO.
  • 401(k) company match and monthly commuter transportation benefit
  • On-site gym and free snacks in the office
  • High-growth potential and opportunities for advancement within a fast growing, venture-backed SaaS startup!

Let's build smarter cities together! Learn more about Citian here: www.citian.co
** Citian is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, clients, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Equal Opportunity/Affirmative Action Employer Minorities/Females/Protected Veterans/Persons with Disabilities

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