Client Implementation Project Manager Jobs in Frederick, MD

1. At least 90% of assigned projects meet approved milestone dates and final completion dates, with project risks, delays, budget variances, safety-related concerns, and client concerns documented and escalated within 24 hours of identification.  

1. Project budgets, expenses, forecasts, invoices, change orders, not-to-exceed amounts, and margin tracking are updated within 5 business days or any material project event, and 95% of assigned projects remain within approved budget parameters or have documented client-approved adjustments.  

1. At least 95% of project documentation - including meeting notes, client communications, schedules, reports, quality documentation, photos, projects logs, warranty records, and closeout materials - is entered into designated systems within 2 business days of creation or receipt, with no overdue closeout deliverables on assigned projects.  

1. At least 95% of assigned action items, leak response activities, repair follow-ups, inspections, audits, quality assurance items, and safety-related project tasks are tracked with documented ownership, status, next steps, and due dates, and the employee demonstrates a positive attitude, collaborative spirit, professional communication, and consistent availability to clients and internal teams.  

1. Manage assigned projects from kickoff through closeout, ensuring scope, schedule, budget, quality, and client requirements are met.  

1. Serve as the primary day-to-day point of contact for assigned projects, providing status updates, documenting decisions, communicating risks, and coordinating next steps.  

1. Develop and maintain project schedules, work plans, action-item trackers, status reports, and closeout plans to ensure milestone and completion dates are achieved.  

1. Track and update project budgets, expenses, forecasts, invoices, change orders, and not-to-exceed amounts, and escalate financial risks or variances promptly.  

1. Coordinate project meetings, document discussions and decisions, assign action items, and follow up to ensure commitments are completed on time.  

1. Coordinate inspections, surveys, audits, leak investigations, repair activities, quality assurance reviews, and other field-related project work, ensuring issues are documented, tracked, and resolved.  

1. Manage safety and life-safety related project items by tracking identified issues, coordinating scope development and pricing, supporting client review, and overseeing implementation through closeout.  

1. Maintain complete and accurate project records in designated systems, including schedules, budgets, communications, reports, photos, quality documentation, warranty information, and closeout deliverables.  

Minimum Qualifications 

• 3+ years of experience managing or coordinating construction, facilities, engineering, asset management, or similar project work. 

• Experience managing project schedules, budgets, documentation, client communication, and cross-functional project follow-up. 

• Ability to read and understand construction-related documents, including plans, specifications, reports, photos, or similar project materials.  

• Strong written and verbal communication skills, including the ability to document decisions, communicate risks, track open items, and follow up on action items.  

• Ability to travel for client meetings, site visits, inspections, project coordination, and issue resolution.  

Preferred Qualifications 

• Experience supporting recurring client accounts, public-sector or institutional client programs, multi-site project portfolios, or long-term facilities maintenance programs.  

• Commercial roofing, building envelope, pavement, restoration, construction monitoring, quality assurance, or facilities-related field experience, including experience coordinating leak response, repair closeout, warranty documentation, safety-related project follow-up, or quality assurance documentation.  

• Work environment: Work is performed in a combination of remote, office, client-site, and field environments depending on project needs. Field work may occur at active construction sites, occupied commercial, institutional, or government facilities, roofs, exterior building areas, paved surfaces, mechanical areas, and other project locations. The role may involve exposure to varying weather conditions, temperature extremes, construction noise, dust, dirty, odors, moving equipment, and uneven walking surfaces. Appropriate personal protective equipment (PPE) may be required when visiting project sites.  

• Physical requirements: The role requires the ability to perform computer-based work for extended periods, including sitting, typing, viewing screens, and using standard office equipment. The employee must be able to communicate effectively in person, by phone, video conference, and email. Site visits may require standing and walking for extended periods, climbing stairs, traversing uneven terrain, accessing roofs via ladders or designated roof access points when appropriate, and visually inspecting building, roofing, pavement, and site conditions. The employee may occasionally need to bend, reach, kneel, crouch, or stoop. The position may require lifting, carrying, or moving materials, equipment, or documents weighing up to 30 pounds on an occasional basis.  

• Schedule expectations: Travel is required for client meetings, site visits, inspections, surveys, audits, leak investigations, project kickoff meetings, project coordination activities, and issue resolution. Travel frequency will vary based on assigned projects, geographic coverage, and client requirements and may include local, regional, or occasional overnight travel. Standard business hours generally apply; however, occasionally early morning, evening, or extended hours may be necessary to support project schedules, client needs, deadlines, active site operations, recurring client meetings, emergency response activities, or urgent project issues.  

DISCLAIMERS 

This position description describes the general nature and level of work expected for this role. It is not intended to be a complete list of all duties, responsibilities, or qualifications. Responsibilities may change based on business needs, client demands, system changes, or economic conditions. Employees are expected to perform other job-related duties as assigned.