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Implementation Manager Jobs in Ohio (NOW HIRING)

On a day-to-day basis, the Senior Implementation Project Manager:* Leads and manages technology projects from initiation through completion - all phases and deliverables.* Conducts virtual and onsite ...

Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and ... Successful Implementation candidates will demonstrate a dedicated focus to clients. More ...

Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and ... Overview The Implementation Consultant is responsible for utilizing best-in-class implementation ...

Manage project team members through all phases of program execution following mobilization and foundation design. * Act as the primary point of contact between the client and the implementation team.

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Implementation Manager information

See Ohio salary details

$37.1K

$98.4K

$159.7K

How much do implementation manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for implementation manager in Ohio is $98,415.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,800.00 and $115,000.00 per year, depending on experience, location, and employer.

What does an implementation manager do?

An Implementation Manager is responsible for overseeing the deployment and integration of new systems, products, or services within a company or for clients. They coordinate between different teams, manage project timelines, and ensure that all requirements are met for a successful rollout. Their role involves problem-solving, communication, and ensuring customer satisfaction throughout the implementation process. Implementation Managers often work closely with clients to understand their needs and tailor the implementation accordingly.

What is an implementation manager?

The primary responsibilities of an implementation manager are to introduce new systems, programs, and technologies into an organization. In this position, you draft an implementation strategy to ensure the new information system is right for the company’s goals. Other job duties include team management, creating work plans, and ensuring each process works smoothly. Technical skills are essential even though the career doesn’t entail creating programs or technology. Key qualifications for an implementation manager job are a bachelor’s degree in computer science or a related field, management experience, and excellent communication skills.

How does an implementation manager typically collaborate with clients and internal teams during a project rollout?

An Implementation Manager serves as the main liaison between clients and various internal departments, such as project management, technical support, and product development. During a project rollout, they coordinate meetings, clarify client requirements, and ensure all stakeholders are aligned with the project timeline and objectives. This role often involves resolving issues quickly, managing expectations, and providing regular status updates to both clients and internal teams to ensure a smooth and successful implementation.

What are the key skills and qualifications needed to thrive as an implementation manager, and why are they important?

To thrive as an Implementation Manager, you need strong project management skills, technical acumen relevant to the industry, and a bachelor's degree in business, IT, or a related field. Familiarity with project management tools like Jira or Asana, CRM systems, and certifications such as PMP or Agile can be highly beneficial. Excellent communication, problem-solving, and stakeholder management skills set top performers apart in this role. These skills ensure successful project delivery, client satisfaction, and seamless coordination across teams during complex implementations.

What is the difference between Implementation Manager vs Project Coordinator?

AspectImplementation ManagerProject Coordinator
ResponsibilitiesOversees project deployment, manages teams, ensures client requirements are metSupports project tasks, schedules meetings, updates project documentation
Required SkillsProject management, leadership, technical knowledgeOrganizational skills, communication, basic project management
CertificationsPMP, Agile certifications often preferredCertifications less common, focus on organizational skills
Work EnvironmentClient-facing, cross-functional teams, often in tech or consultingOffice-based, supporting project teams in various industries

The Implementation Manager focuses on leading project deployment and managing teams to ensure successful implementation, often requiring technical expertise and leadership skills. In contrast, the Project Coordinator provides support to project teams, handling scheduling and documentation. While both roles require strong organizational skills, Implementation Managers typically have more responsibility for project outcomes and client interaction.

How much do implementation managers make?

Implementation managers typically earn a median salary of around $85,000 to $120,000 annually, depending on experience, industry, and company size. In larger markets, such as major metropolitan areas, salaries can be higher, especially for those with certifications or specialized skills in project management tools like PMP or Agile methodologies.

What are the most commonly searched types of Implementation jobs in Ohio?

The most popular types of Implementation jobs in Ohio are:

What are popular job titles related to Implementation Manager jobs in Ohio?

For Implementation Manager jobs in Ohio, the most frequently searched job titles are:

What cities in Ohio are hiring for Implementation Manager jobs?

Cities in Ohio with the most Implementation Manager job openings:

Infographic showing various Implementation Manager job openings in Ohio as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $98,415 per year, or $47.3 per hour.

Revenue Cycle Customer Success & Implementation Specialist

Middleburg Heights, OH • Hybrid

Quadax, Inc.
Health Care and Social Assistance • 501 - 1,000 employees

$50K - $60K/yr

Full-time

Re-posted 4 days ago


Quadax rating

7.5

Company rating: 7.5 out of 10

Based on 9 frontline employees who took The Breakroom Quiz


Job description

Division/Department: RCS

Location: Middleburg Heights, Ohio (Hybrid: 3 days in office, 2 days remote)

Summary: Responsible for managing RemitMax implementations, Remittance Management Services clients (RMS), and ongoing customer support. This role requires a strong understanding of remittance processing, remittance provider enrollment, and ANSI 835 remittance files. The ideal candidate will possess excellent organizational, communication, and analytical skills, with the ability to manage multiple priorities. Travel of up to 5% may be required.

Responsibilities:

Implementation Management (10%)

  • Lead RemitMax implementations from kickoff through go-live.
  • Coordinate with customers, vendors, banking partners, HARP/PAS systems, and internal teams.
  • Conduct discovery sessions, manage project plans and timelines, facilitate status meetings, and provide implementation reporting.
  • Deliver customer training and support system integration, configuration, testing, and deployment activities.

Customer Support & Relationship Management (70%)

  • Provide ongoing customer support and training, as needed.
  • Monitor customer satisfaction, adoption, and operational performance.
  • Identify process improvement opportunities and recommend solutions
  • Respond to customer requests and coordinate issue resolution.
  • Collaborate with internal teams to establish electronic remittance processing for RMS clients.

Project Documentation & Quality Assurance (20%)

  • Create and maintain project documentation, training materials, and operational procedures.
  • Perform quality assurance testing of implementations and system changes prior to release.

Key Skills & Qualifications

  • Strong organizational, analytical, and communication skills.
  • Ability to manage multiple projects and priorities simultaneously.
  • Experience leading customer-facing meetings and implementations.
  • Knowledge of electronic remittance processing, EOBs, claims processing, and ANSI 835/837 transactions preferred.
  • Project management experience preferred.

Physical Demands: General office environment requiring the ability to sit and/or stand for extended periods. Regular use of standard office equipment, including a computer, keyboard, mouse, telephone, and calculator. Ability to occasionally lift and carry up to 25 pounds. Must be able to work effectively in a fast-paced environment, balancing multiple priorities and meeting deadlines while adapting to changing business needs. The role requires sound judgment, the ability to quickly learn new concepts and processes, and effective communication with employees, customers, and business partners at all organizational levels.

Salary: $50k-$60k


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