Account Manager
Phoenix, AZ · On-site
The Account Manager serves as a primary point of contact for brokers, clients, Third-Party ... This role combines service, strategy, and implementation, ensuring an exceptional client experience ...
Quick apply
Account Manager
Phoenix, AZ · On-site
The Account Manager serves as a primary point of contact for brokers, clients, Third-Party ... This role combines service, strategy, and implementation, ensuring an exceptional client experience ...
Account Manager
Mesa, AZ · On-site
$64K - $80K/yr
Partner with cross-functional teams to successfully implement airline menu, service, and flight ... account management, or logistics environment. * Experience in aviation, airline catering, food ...
Account Manager
Mesa, AZ · On-site
$64K - $80K/yr
Partner with cross-functional teams to successfully implement airline menu, service, and flight ... account management, or logistics environment. * Experience in aviation, airline catering, food ...
Account Manager
Tempe, AZ · On-site
$64K - $80K/yr
Partner with cross-functional teams to successfully implement airline menu, service, and flight ... account management, or logistics environment. * Experience in aviation, airline catering, food ...
Account Manager
Tempe, AZ · On-site
$64K - $80K/yr
Partner with cross-functional teams to successfully implement airline menu, service, and flight ... account management, or logistics environment. * Experience in aviation, airline catering, food ...
Account Manager
Phoenix, AZ · On-site
$64K - $80K/yr
Partner with cross-functional teams to successfully implement airline menu, service, and flight ... account management, or logistics environment. * Experience in aviation, airline catering, food ...
Account Manager
Phoenix, AZ · On-site
$64K - $80K/yr
Partner with cross-functional teams to successfully implement airline menu, service, and flight ... account management, or logistics environment. * Experience in aviation, airline catering, food ...
Account Manager
Phoenix, AZ · On-site
$64K - $80K/yr
Partner with cross-functional teams to successfully implement airline menu, service, and flight ... account management, or logistics environment. * Experience in aviation, airline catering, food ...
Account Manager
Phoenix, AZ · On-site
$64K - $80K/yr
Partner with cross-functional teams to successfully implement airline menu, service, and flight ... account management, or logistics environment. * Experience in aviation, airline catering, food ...
Account Manager
Mesa, AZ · On-site
$64K - $80K/yr
Partner with cross-functional teams to successfully implement airline menu, service, and flight ... account management, or logistics environment. * Experience in aviation, airline catering, food ...
Account Manager
Mesa, AZ · On-site
$64K - $80K/yr
Partner with cross-functional teams to successfully implement airline menu, service, and flight ... account management, or logistics environment. * Experience in aviation, airline catering, food ...
Account Manager
Chandler, AZ · On-site
$64K - $80K/yr
Partner with cross-functional teams to successfully implement airline menu, service, and flight ... account management, or logistics environment. * Experience in aviation, airline catering, food ...
Account Manager
Chandler, AZ · On-site
$64K - $80K/yr
Partner with cross-functional teams to successfully implement airline menu, service, and flight ... account management, or logistics environment. * Experience in aviation, airline catering, food ...
Account Manager
Phoenix, AZ · On-site
$64K - $80K/yr
Partner with cross-functional teams to successfully implement airline menu, service, and flight ... account management, or logistics environment. * Experience in aviation, airline catering, food ...
Account Manager
Phoenix, AZ · On-site
$64K - $80K/yr
Partner with cross-functional teams to successfully implement airline menu, service, and flight ... account management, or logistics environment. * Experience in aviation, airline catering, food ...
Account Manager
Phoenix, AZ · On-site
$64K - $80K/yr
Partner with cross-functional teams to successfully implement airline menu, service, and flight ... account management, or logistics environment. * Experience in aviation, airline catering, food ...
Account Manager
Phoenix, AZ · On-site
$64K - $80K/yr
Partner with cross-functional teams to successfully implement airline menu, service, and flight ... account management, or logistics environment. * Experience in aviation, airline catering, food ...
Account Manager
Mesa, AZ · On-site
$64K - $80K/yr
Partner with cross-functional teams to successfully implement airline menu, service, and flight ... account management, or logistics environment. * Experience in aviation, airline catering, food ...
Account Manager
Mesa, AZ · On-site
$64K - $80K/yr
Partner with cross-functional teams to successfully implement airline menu, service, and flight ... account management, or logistics environment. * Experience in aviation, airline catering, food ...
Account Manager
Phoenix, AZ · On-site
$64K - $80K/yr
Partner with cross-functional teams to successfully implement airline menu, service, and flight ... account management, or logistics environment. * Experience in aviation, airline catering, food ...
Account Manager
Phoenix, AZ · On-site
$64K - $80K/yr
Partner with cross-functional teams to successfully implement airline menu, service, and flight ... account management, or logistics environment. * Experience in aviation, airline catering, food ...
Account Manager
Chandler, AZ · On-site
$64K - $80K/yr
Partner with cross-functional teams to successfully implement airline menu, service, and flight ... account management, or logistics environment. * Experience in aviation, airline catering, food ...
Account Manager
Chandler, AZ · On-site
$64K - $80K/yr
Partner with cross-functional teams to successfully implement airline menu, service, and flight ... account management, or logistics environment. * Experience in aviation, airline catering, food ...
Account Manager
Phoenix, AZ · On-site
$64K - $80K/yr
Partner with cross-functional teams to successfully implement airline menu, service, and flight ... account management, or logistics environment. * Experience in aviation, airline catering, food ...
Account Manager
Phoenix, AZ · On-site
$64K - $80K/yr
Partner with cross-functional teams to successfully implement airline menu, service, and flight ... account management, or logistics environment. * Experience in aviation, airline catering, food ...
Account Manager
Phoenix, AZ · On-site
$64K - $80K/yr
Partner with cross-functional teams to successfully implement airline menu, service, and flight ... account management, or logistics environment. * Experience in aviation, airline catering, food ...
Account Manager
Phoenix, AZ · On-site
$64K - $80K/yr
Partner with cross-functional teams to successfully implement airline menu, service, and flight ... account management, or logistics environment. * Experience in aviation, airline catering, food ...
Account Manager
Mesa, AZ · On-site
$64K - $80K/yr
Partner with cross-functional teams to successfully implement airline menu, service, and flight ... account management, or logistics environment. * Experience in aviation, airline catering, food ...
Account Manager
Mesa, AZ · On-site
$64K - $80K/yr
Partner with cross-functional teams to successfully implement airline menu, service, and flight ... account management, or logistics environment. * Experience in aviation, airline catering, food ...
Account Manager
Scottsdale, AZ · On-site
$64K - $80K/yr
Partner with cross-functional teams to successfully implement airline menu, service, and flight ... account management, or logistics environment. * Experience in aviation, airline catering, food ...
Account Manager
Scottsdale, AZ · On-site
$64K - $80K/yr
Partner with cross-functional teams to successfully implement airline menu, service, and flight ... account management, or logistics environment. * Experience in aviation, airline catering, food ...
Account Manager
Phoenix, AZ · On-site
$64K - $80K/yr
Partner with cross-functional teams to successfully implement airline menu, service, and flight ... account management, or logistics environment. * Experience in aviation, airline catering, food ...
Account Manager
Phoenix, AZ · On-site
$64K - $80K/yr
Partner with cross-functional teams to successfully implement airline menu, service, and flight ... account management, or logistics environment. * Experience in aviation, airline catering, food ...
Account Manager
Mesa, AZ · On-site
$64K - $80K/yr
Partner with cross-functional teams to successfully implement airline menu, service, and flight ... account management, or logistics environment. * Experience in aviation, airline catering, food ...
Account Manager
Mesa, AZ · On-site
$64K - $80K/yr
Partner with cross-functional teams to successfully implement airline menu, service, and flight ... account management, or logistics environment. * Experience in aviation, airline catering, food ...
Account Manager
Avondale, AZ · On-site
$64K - $80K/yr
Partner with cross-functional teams to successfully implement airline menu, service, and flight ... account management, or logistics environment. * Experience in aviation, airline catering, food ...
Account Manager
Avondale, AZ · On-site
$64K - $80K/yr
Partner with cross-functional teams to successfully implement airline menu, service, and flight ... account management, or logistics environment. * Experience in aviation, airline catering, food ...
Account Manager
Phoenix, AZ · On-site
$64K - $80K/yr
Partner with cross-functional teams to successfully implement airline menu, service, and flight ... account management, or logistics environment. * Experience in aviation, airline catering, food ...
Account Manager
Phoenix, AZ · On-site
$64K - $80K/yr
Partner with cross-functional teams to successfully implement airline menu, service, and flight ... account management, or logistics environment. * Experience in aviation, airline catering, food ...
Implementation Account Manager information
What is an implementation account manager?
An Implementation Account Manager is a professional responsible for overseeing the onboarding and successful setup of new clients or accounts for a company’s products or services. They act as a liaison between clients and internal teams, ensuring smooth integration, addressing client needs, and resolving any issues that arise during the implementation process. Their goal is to ensure clients experience a seamless transition and are satisfied with the company’s solutions, setting the stage for long-term relationships.
What are the key skills and qualifications needed to thrive as an implementation account manager?
To thrive as an Implementation Account Manager, you need strong project management, client relationship, and problem-solving skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, project management tools like Asana or Trello, and data analysis systems is commonly required. Exceptional communication, organization, and adaptability help you manage client expectations and navigate changing project requirements. These abilities are crucial for ensuring successful client onboarding, smooth solution deployment, and sustained client satisfaction.
How does an implementation account manager typically collaborate with cross-functional teams during a client onboarding project?
Implementation Account Managers regularly coordinate with sales, product, technical support, and customer success teams to ensure a seamless client onboarding experience. They serve as the main point of contact, translating client requirements into actionable tasks for internal teams, and troubleshooting any issues that arise. Effective communication and project management are essential, as the role involves balancing client expectations with internal capabilities and timelines. Successful collaboration not only ensures a smooth implementation but also sets the foundation for long-term client satisfaction.
What is the difference between Implementation Account Manager vs Customer Success Manager?
| Aspect | Implementation Account Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Onboarding and implementing products/services for new clients | On ongoing client retention and satisfaction |
| Work Environment | Project-based, often during initial deployment | Relationship management over time |
| Required Credentials | Relevant industry certifications, technical knowledge | Customer service, communication skills |
| Employer & Industry Usage | Tech, SaaS, IT services | Tech, SaaS, consulting |
While both roles involve client interaction, Implementation Account Managers focus on deploying products and ensuring successful onboarding, whereas Customer Success Managers work to maintain long-term client relationships and satisfaction. Understanding these differences helps in choosing the right career path or job search focus.
What type of implementation account manager makes the most money?
Implementation account managers with specialized skills in complex software systems, project management, and certifications such as PMP or Six Sigma tend to earn higher salaries. Those working in industries like technology, finance, or healthcare, and managing large or enterprise clients, also typically earn more due to increased responsibility and scope.
What are popular job titles related to Implementation Account Manager jobs in Arizona?
For Implementation Account Manager jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Implementation Account Manager jobs in Arizona look for?
The top searched job categories for Implementation Account Manager jobs in Arizona are:
What cities in Arizona are hiring for Implementation Account Manager jobs?
Cities in Arizona with the most Implementation Account Manager job openings:
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 8 days ago
Job description
Description:
Position Summary:
The Account Manager serves as a primary point of contact for brokers, clients, Third-Party Administrators, and internal teams. This role combines service, strategy, and implementation, ensuring an exceptional client experience from onboarding through ongoing support and renewal. Acting as the primary point of contact, you will collaborate with internal teams to resolve issues, drive process improvements, and ensure compliance, all while delivering exceptional client experiences.
Key Responsibilities:
- Lead pre- and post-sale presentations and coordinate regular client meetings to maintain strong relationships and ensure alignment on goals and services.
- Drive revenue growth through upselling, cross-selling, and strategic account planning across assigned clients.
- Manage and track client communications using the CRM system
- Oversee client proposals, renewals, and implementations, ensuring timely and effective execution in collaboration with internal teams.
- Develop and maintain Strategic Account Plans that outline client goals, key initiatives, and growth opportunities.
- Serve as the primary client contact, ensuring timely communication, issue resolution, and overall satisfaction.
- Demonstrate strong knowledge of AMPS products and services, effectively aligning solutions with client needs.
- Collaborate with internal teams to resolve client issues, improve service delivery, and streamline processes.
- Ensure compliance with company policies, procedures, and HIPAA standards in all client interactions.
- Partner with Operations, SMEs, and other departments to meet client requirements and strengthen relationships.
Qualifications:
- 3+ years of experience in managing both internal and external relationships; knowledge of healthcare plan administration.
- Experience in healthcare plans, health insurance, or equivalent
- Exceptional communication skills, both written and verbal, with strong presentation abilities in-person and virtually.
- Proficiency in MS Office, especially in advanced Excel functions and PowerPoint.
- Ability to manage multiple client accounts, work under pressure, and consistently deliver exemplary customer service.
A plus if you have…
- Bachelor's degree in marketing or business administration
- Self-funded healthcare experience
Benefits:
- Competitive salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance.
- Retirement savings plan with company match.
- Generous paid time off and holiday schedule.
- Professional development opportunities.