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Ibm Technical Writing Jobs (NOW HIRING)

ApTask

IBM FileNet

Phoenix, AZ · On-site

Provide technical consultation and support in the development of end-to-end automated software ... Strong verbal, written, and interpersonal communication skills * Understanding of Cloud native ...

IBM

NC · On-site

$28K - $33K/yr

Understanding an IBM Partner's technical needs: Understand partner primary needs and establish ... Possess verbal, written, and interpersonal skills that are engaging, compelling and influential.

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How much do ibm technical writing jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for ibm technical writing in the United States is $38.94, according to ZipRecruiter salary data. Most workers in this role earn between $28.85 and $47.12 per hour, depending on experience, location, and employer.

What is an IBM technical writing job?

An IBM Technical Writing job involves creating clear, concise, and user-friendly documentation for IBM products, software, and services. Technical writers collaborate with engineers, developers, and product managers to produce manuals, online help guides, API documentation, and other technical content. They ensure that complex technical information is easily accessible to users, both internal and external. Strong writing, editing, and technical skills are essential for this role.

What are the key skills and qualifications needed for IBM technical writing?

To thrive as an IBM Technical Writer, you need excellent written communication skills, a strong understanding of technical concepts, and a relevant degree such as English, Communications, or Computer Science. Familiarity with documentation tools like MadCap Flare, XML, DITA, or IBM-specific platforms is often required, along with knowledge of version control systems. Strong attention to detail, collaboration, and the ability to quickly learn new technologies set top candidates apart. These skills ensure accurate, user-friendly documentation that supports both internal teams and IBM customers around the world.

What types of projects and documentation might IBM technical writers work on?

As an IBM Technical Writer, you may create a wide range of content including user manuals, API documentation, product installation guides, and online help systems for various IBM software and hardware products. You will typically collaborate closely with engineers, product managers, and UX designers to gather information and ensure documentation is technically accurate and user-centered. Projects can range from updating existing documentation to developing new materials for product launches, and may also include maintaining knowledge bases or contributing to developer websites. This diverse work environment allows you to develop expertise in emerging technologies while supporting the broader IBM ecosystem.

Is IBM technical writing a high paying job?

IBM technical writers typically earn competitive salaries that vary based on experience, location, and skill level. While salaries for technical writing roles can be above average compared to other writing positions, they generally do not reach the highest-paying tech roles like software engineering or data science.

Is IBM technical writing still in demand?

IBM technical writing remains in demand as companies require clear documentation for complex products and services. Technical writers with skills in tools like MadCap Flare or Adobe FrameMaker and knowledge of industry standards are sought after in technology and software sectors.
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Ibm Technical Writing jobs near you
Infographic showing various Ibm Technical Writing job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 89% Full Time, 6% Part Time, 3% Contract, and 1% Nights. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $81,001 per year, or $38.9 per hour.

Lead Infrastructure Engineer - Infrastructure (IBM Power/AIX) with AI/Automation

JPMorgan Chase & Co.

Jersey City, NJ • On-site

$147K - $190K/yr

Full-time

Medical, Retirement

Posted 29 days ago

JPMorgan Chase & Co. rating

8.0

Company rating: 8.0 out of 10

Based on 495 frontline employees who took The Breakroom Quiz

72nd of 171 rated banks

Job description


Assume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence. Your role will be instrumental in shaping the future at one of the world's largest and most influential companies.
As a Lead Infrastructure Engineer at JPMorgan Chase within the Corporate Technology, you apply deep knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Technology Infrastructure organization builds and runs stable, resilient, and secure platforms at global scale. As a Power Infrastructure Engineer, you will help design, implement, and support highly available IBM Power platforms that underpin critical business services around the world. You'll provide senior technical leadership across delivery, operational stability, integration testing, and proof-of-concepts (POCs) for next-level platform improvements. Continue to evolve your technical and cross-functional knowledge outside of your aligned domain of expertise.
Job responsibilities
  • Design and deliver tailored IBM Power infrastructure solutions by translating requirements into resilient architectures and validated implementations.
  • Install, configure, test, tune, and support IBM Power environments with a focus on robustness, performance, and operational excellence.
  • Drive continuous systems tuning and analysis, validate service performance, and ensure requirements are met through disciplined testing and evidence-based results.
  • Lead and execute integration testing, complex troubleshooting, and POCs to evaluate new capabilities and methods for managing IBM Power infrastructure.
  • Raise engineering standards through automation, repeatable runbooks, and improved observability; mentor engineers and collaborate across roles to deliver shared outcomes.
  • Uses enterprise-authorized AI capabilities within the work environment to accelerate infrastructure analysis and design documentation, validating outputs and handling operational data according to sensitivity and security requirements.
  • Applies reuse-first, AI-assisted practices within delivery and automation routines to identify recurring issues and validate remediation options, ensuring changes are traceable/auditable and aligned to resiliency and security expectations.
  • Works with other platforms to architect and implement changes required to resolve issues and modernize the organization and its technology processes
  • Executes creative solutions for the design, development, and technical troubleshooting for problems of moderate complexity
  • Strongly considers upstream/downstream data and systems or technical implications and advises on mitigation actions

Required qualifications, capabilities, and skills
  • Formal training or certification on software engineering concepts and 5+ years applied experience
  • Deep knowledge of one or more areas of infrastructure engineering such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, or performance assessments
  • Senior hands-on experience providing technical expertise across the lifecycle (design, implementation, delivery) with IBM Power hardware and related products.
  • Deep expertise in - AIX operating system maintenance, PowerVM / VIOS, Power Firmware, and HMC maintenance, GPFS maintenance, Systems management agents/tools maintenance and testing
  • Advanced knowledge of Unix shell scripting, Python, and Ansible automation.
  • Familiarity with open-source development models and tools for bug tracking and source control.
  • Working knowledge of security-related technologies including system lockdown, cyber protection, and authentication/entitlement/encryption.
  • Strong critical thinking, problem-solving, communication, and technical writing/documentation skills, with strong quality assurance and system/performance testing experience.
  • Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support infrastructure engineering workflows with strong validation habits and awareness of data sensitivity.
  • Ability to review and validate AI-assisted recommendations before implementation, escalating when uncertain and ensuring outcomes align to resiliency, security, and auditability expectations.
  • Ability to collaborate with different roles to achieve common goals; understanding of cloud, virtualization, APIs, and modern software languages.

Preferred qualifications, capabilities, and skills
  • Experience building AI-assisted automation in Python (e.g., incident triage helpers, log/alert summarization, remediation suggestions, change-risk signals).
  • Familiarity with GenAI/LLM application patterns such as RAG (retrieval-augmented generation) over operational knowledge (runbooks, known errors, standards), prompt design, evaluation, and guardrails.
  • Practical understanding of MLOps / productionization concepts for AI features (CI/CD, versioning, monitoring, safe rollback), especially in regulated or security-sensitive environments.
  • Data/telemetry skills relevant to AIOps (parsing logs/metrics/traces, anomaly detection concepts, improving alert precision through feedback loops).
  • Security-aware AI development practices (data minimization, access control, secure-by-design patterns for AI integrations).

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

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