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Ibm Technical Writing Jobs in Boston, MA (NOW HIRING)

SA Technologies Inc.

Solution Architect

Southborough, MA

$63.25 - $83.25/hr

SAT is an Oracle Gold Partner, SAP Services Partner & IBM Certified enterprise. All SA Technologies ... Solution Architect (technical writer/ Adobe suite experience) Location: Southboro, MA Duration: 6 ...

ClifyX

Sterling OMS Support Consultant

Boston, MA · On-site

TECHNICAL SKILLSET * Must have IBM Sterling OMS XML Java JSON Jenkins * OMS experience is required ... Excellent oral and written communication skills are required Ability to speak to stakeholders ...

Damco Solutions

Mulesoft Integration Engineer

Quincy, MA · On-site

$109K - $147K/yr

Weblogic (12c) OSB, ActiveMQ, IBM MQ, IBM DataPower & Java adapters. • Perform code reviews ... Strong technical expertise in Java/J2EE, Oracle OSB 12c • Expert knowledge of MuleSoft ...

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How much do ibm technical writing jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for ibm technical writing in Boston, MA is $42.31, according to ZipRecruiter salary data. Most workers in this role earn between $31.35 and $51.20 per hour, depending on experience, location, and employer.

What is an IBM technical writing job?

An IBM Technical Writing job involves creating clear, concise, and user-friendly documentation for IBM products, software, and services. Technical writers collaborate with engineers, developers, and product managers to produce manuals, online help guides, API documentation, and other technical content. They ensure that complex technical information is easily accessible to users, both internal and external. Strong writing, editing, and technical skills are essential for this role.

What are the key skills and qualifications needed for IBM technical writing?

To thrive as an IBM Technical Writer, you need excellent written communication skills, a strong understanding of technical concepts, and a relevant degree such as English, Communications, or Computer Science. Familiarity with documentation tools like MadCap Flare, XML, DITA, or IBM-specific platforms is often required, along with knowledge of version control systems. Strong attention to detail, collaboration, and the ability to quickly learn new technologies set top candidates apart. These skills ensure accurate, user-friendly documentation that supports both internal teams and IBM customers around the world.

What types of projects and documentation might IBM technical writers work on?

As an IBM Technical Writer, you may create a wide range of content including user manuals, API documentation, product installation guides, and online help systems for various IBM software and hardware products. You will typically collaborate closely with engineers, product managers, and UX designers to gather information and ensure documentation is technically accurate and user-centered. Projects can range from updating existing documentation to developing new materials for product launches, and may also include maintaining knowledge bases or contributing to developer websites. This diverse work environment allows you to develop expertise in emerging technologies while supporting the broader IBM ecosystem.

Is IBM technical writing a high paying job?

IBM technical writers typically earn competitive salaries that vary based on experience, location, and skill level. While salaries for technical writing roles can be above average compared to other writing positions, they generally do not reach the highest-paying tech roles like software engineering or data science.

Is IBM technical writing still in demand?

IBM technical writing remains in demand as companies require clear documentation for complex products and services. Technical writers with skills in tools like MadCap Flare or Adobe FrameMaker and knowledge of industry standards are sought after in technology and software sectors.

What are the most commonly searched types of Ibm Technical Writing jobs in Boston, MA?

The most popular types of Ibm Technical Writing jobs in Boston, MA are:

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For Ibm Technical Writing jobs in Boston, MA, the most frequently searched job titles are:

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Ibm Technical Writing jobs near you
Infographic showing various Ibm Technical Writing job openings in Boston, MA as of August 2026, with employment types broken down into 85% Full Time, 11% Part Time, 3% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $87,999 per year, or $42.3 per hour.

Mgr Tech Operations-Enterprise IBM i Platform

Framingham, MA • On-site

Staples, Inc.
Retail • 10K+ employees

5.7

Company rating: 5.7 out of 10

Based on 637 frontline employees who took The Breakroom Quiz

459th of 739 rated retailers

Recommended by students

Respectful managers

Uninterrupted breaks

Learn more about Staples, Inc.external

Full-time

Retirement, PTO

Posted 4 days ago

Job description


Mgr. Tech Ops - IBM Platform Infrastructure
Work Model: Onsite, Framingham, MA
Staples is business to business. You're what binds us together.
Team Summary: Staples Digital Solutions is responsible for delivering reliable, secure, and scalable technology services that support critical business operations across the enterprise. The IBM Platform Infrastructure team manages the IBM i and IBM Power Systems environment that underpins mission-critical applications, ensuring platform availability, performance, resiliency, disaster recovery readiness, and operational excellence.
Role Summary: The Manager, Technical Operations will lead the provisioning, administration, operation, support, and continuous improvement of Staples' enterprise IBM i platform environment, including IBM Power server hardware, operating systems, storage, backup, disaster recovery, security, and related infrastructure technologies. This role provides both technical and people leadership for a team of senior IBM i platform engineers, with accountability for the reliability, availability, performance, and security of highly available systems that support mission-critical business applications.
What you'll be doing:
  • Lead the administration, maintenance, monitoring, and support of enterprise IBM i environments and IBM Power Systems infrastructure.
  • Ensure high availability, performance, stability, and recoverability of production, development, disaster recovery, and test environments.
  • Oversee hardware lifecycle management, operating system maintenance, PTF management, firmware updates, capacity planning, and technology refresh initiatives.
  • Drive backup, recovery, replication, disaster recovery, platform monitoring, alerting, and operational health reporting processes.
  • Lead root cause analysis and corrective actions for platform incidents, outages, operational risks, and complex production issues.
  • Partner with cybersecurity, architecture, application development, vendor, and business teams to implement security controls, remediation plans, audit support, and infrastructure improvements.
  • Develop and maintain operational procedures, service level objectives, key performance indicators, documentation, and continual process improvement practices.
  • Contribute to infrastructure roadmaps and platform strategies while leading migrations, upgrades, consolidations, modernization initiatives, and other technical transformation efforts.
  • Manage vendor relationships, support contracts, maintenance agreements, license renewals, budget planning, forecasting, and operational expense activities.
  • Lead, coach, mentor, and develop a team of senior IBM i platform engineers while fostering accountability, collaboration, customer focus, and continuous improvement.

What you bring to the table:
  • Strong people leadership and team development capabilities with the ability to guide technical teams through complex operational challenges.
  • Excellent analytical, problem-solving, organizational, prioritization, and decision-making skills.
  • Effective verbal and written communication skills, including the ability to translate complex technical concepts into business-focused recommendations.
  • Ability to influence across technical and business teams while building strong partnerships with internal stakeholders and external vendors.
  • Customer-focused mindset with a commitment to service reliability, operational excellence, accountability, and continuous improvement.
  • Adaptability, resilience, and sound professional judgment in a rapidly evolving technology environment.

What's needed- Basic Qualifications:
  • Bachelor's degree in Information Technology, Computer Science, Information Systems, Engineering, a related technical discipline, or equivalent combination of education and experience.
  • 7+ years of progressive hands-on experience supporting IBM i, AS/400, iSeries, IBM Power Systems, or enterprise platform operations.
  • 3+ years of people leadership, technical leadership, engineering management, or platform operations management experience.
  • Demonstrated experience administering IBM Power server hardware and IBM i operating systems in production environments.
  • Experience supporting high-availability, disaster recovery, backup, replication, business continuity, performance management, capacity planning, and infrastructure lifecycle activities.
  • Experience implementing security controls, vulnerability remediation, audit support processes, incident management, problem management, and root cause analysis.
  • Experience working with enterprise monitoring, automation, and operational support tools while managing multiple priorities and operational workloads simultaneously.

What's needed- Preferred Qualifications:
  • 10+ years of IBM i infrastructure and platform operations experience.
  • 5+ years of direct management experience leading infrastructure engineering teams.
  • IBM Power Systems, IBM i, ITIL, or related infrastructure certifications.
  • Experience with PowerHA, BRMS, MIMIX, Vision Solutions, VIOS, PowerVM, SAN storage, virtualization technologies, and enterprise backup solutions.
  • Experience supporting PCI, SOX, or other regulated enterprise environments.
  • Experience leading infrastructure modernization, migration, large-scale platform transformation, or automation initiatives.
  • Experience managing third-party managed services, vendor contracts, support agreements, and technology investments.

We Offer:
  • Inclusive culture with associate-led Business Resource Groups
  • 22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental

The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.
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About Us
Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
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About Staples

Sourced by ZipRecruiter

Staples is the country's largest operator of office supplies superstores, offering a vast selection of products at low prices, primarily to small business owners. The company has a strong online presence and operates over 994 stores in the U.S. and 40 warehouses/fulfillment centers. The company was founded by Leo Kahn and Thomas G. Stemberg, and opened its first store in Brighton, Massachusetts on May 1, 1986. By 1996, it had reached the Fortune 500, and later acquired the office supplies company Quill Corporation. Staples provides office and school supplies, office furnishings, electronics, software, snack and beauty products, as well as offering printing and technological services. The company has a strong commitment to innovation and customer service.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Framingham, MA, US

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