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Itsm Developer Jobs (NOW HIRING)

Danta Technologies

ServiceNow Developer(ITSM)

Dallas, TX · On-site

$53.75 - $73.75/hr

Work on new module implementations and enhancements (ITSM and other ServiceNow modules as required ... Strong hands-on experience as a ServiceNow Developer * Solid experience in ServiceNow scripting ...

Tech Tammina

ITSM Manager

New York, NY · On-site

ITSM Manager Location: New York, NY - Hybrid 03 days per week from day 1 Duration: Long Term ... ServiceNow certifications (System Administrator, Application Developer, or Implementation ...

Starr

ITSM Manager

Manhattan, NY · On-site

The ITSM Manager is responsible for leading the organization's ITSM capabilities, focusing on ... Application Developer, or Implementation Specialist). • Experience deploying or scaling ...

Maverick Payments

ITSM Lead

Calabasas, CA · On-site

The ITSM Lead to own the IT Service Management (ITSM) practice and lead the Helpdesk function. As ... partnership with engineering and security stakeholders. * Establish and operate a problem ...

GDIT

WV · On-site

Application Processing, BMC Helix, BMC Remedy, BMC Remedy IT Service Management (ITSM), Developer Studio Certifications: CompTIA Security+ CE | CompTIA - CompTIA Experience: 5 + years of related ...

Experis

ITSM Change/Release Engineer

Orlando, FL · On-site

$35/hr

As an ITSM Change/Release Engineer, you will be an integral part of the Service Management department supporting operational excellence and process optimization. The ideal candidate will demonstrate ...

Vertex Solutions Inc.

ITSM ServiceNow Lead

Woodbridge, NJ · On-site

$54.50 - $75/hr

ServiceNow ITSM Lead Location : Iselin, NJ (Onsite 4 days a week) Type : W2 / Contract to Hire ... Lead, mentor, and develop a team of ServiceNow administrators, developers, and process owners ...

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ITSM Developer information

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How much do itsm developer jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for itsm developer in the United States is $52.84, according to ZipRecruiter salary data. Most workers in this role earn between $40.38 and $64.66 per hour, depending on experience, location, and employer.

Does ITSM need coding?

ITSM developers often use scripting and automation tools to customize and improve IT service management processes, so some coding knowledge is beneficial. However, many ITSM platforms offer low-code or no-code options for configuring workflows and dashboards, reducing the need for extensive programming skills. Proficiency in scripting languages like PowerShell or Python can enhance an ITSM developer's effectiveness but is not always mandatory for basic tasks.

What is an ITSM Developer job?

An ITSM Developer is responsible for designing, developing, and maintaining IT Service Management (ITSM) solutions, typically using platforms like ServiceNow, BMC Remedy, or Cherwell. They customize workflows, automate processes, and integrate ITSM tools with other enterprise systems to improve service delivery and efficiency. Their role involves scripting, API development, and configuring ITSM modules to align with business needs. ITSM Developers work closely with IT teams and stakeholders to enhance service management processes and ensure system reliability.

Which IT job is most in demand?

ITSM Developer roles are in high demand due to organizations' need for effective IT service management and automation. Skills in ITIL frameworks, scripting, and service management tools like ServiceNow increase employability in this field, which is critical for maintaining IT operations and improving service delivery.

What are the key skills and qualifications needed to thrive in the Itsm Developer position, and why are they important?

To thrive as an ITSM Developer, you need strong programming skills, a solid understanding of IT service management frameworks like ITIL, and experience in designing and implementing ITSM solutions. Familiarity with platforms such as ServiceNow, BMC Remedy, or Cherwell, as well as certifications like ITIL Foundation or ServiceNow Certified Application Developer, is highly valued. Excellent problem-solving abilities, collaboration, and clear communication are essential soft skills for this role. These skills are vital to effectively customize ITSM platforms, streamline IT processes, and ensure seamless service delivery within an organization.

What are the primary day-to-day responsibilities of an ITSM Developer?

As an ITSM Developer, your daily tasks typically include designing, developing, and configuring workflows and automation processes within ITSM tools to support IT operations. You will often work closely with IT service managers, business analysts, and other development teams to gather requirements, troubleshoot issues, and implement enhancements. Additionally, you may be responsible for maintaining documentation, performing system upgrades, and ensuring the ITSM platform's reliability and security. This collaborative role allows you to have a direct impact on the efficiency and effectiveness of the organization’s IT service delivery.

What is the future scope of ITSM?

The future scope of ITSM (IT Service Management) for ITSM developers includes increased adoption of automation, AI, and machine learning to improve service delivery and efficiency. As organizations continue to digitalize, ITSM professionals with skills in cloud platforms, ITIL certifications, and automation tools will be in higher demand to manage complex IT environments and ensure seamless service management.

What is ServiceNow ITSM developer?

A ServiceNow ITSM developer is a professional who designs, develops, and implements IT Service Management solutions on the ServiceNow platform. They customize workflows, create applications, and integrate systems to improve IT service delivery, often requiring knowledge of JavaScript, ServiceNow scripting, and ITSM best practices.
More about ITSM Developer jobs
What states have the most Itsm Developer jobs? States with the most job openings for Itsm Developer jobs include:
What job categories do people searching Itsm Developer jobs look for? The top searched job categories for Itsm Developer jobs are:
ITSM Developer jobs near you
Infographic showing various Itsm Developer job openings in the United States as of July 2026, with employment types broken down into 85% Full Time, 3% Part Time, 1% Temporary, and 11% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $109,905 per year, or $52.8 per hour.
Senior ServiceNow Developer - ITSM (345)

Senior ServiceNow Developer - ITSM (345)

iTech AG

Arlington, VA • On-site, Remote

$62 - $85.50/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Description
OVERVIEW
iTech AG is seeking a Senior ServiceNow Developer to support a federal program by designing, developing, and enhancing ServiceNow solutions in a secure, scalable, and compliant environment. This role serves as a senior technical contributor responsible for building high-quality platform functionality, developing user-facing portals, and supporting core ServiceNow capabilities aligned to mission and business needs. The ideal candidate brings strong hands-on ServiceNow development experience, deep familiarity with portal technologies, and the ability to work collaboratively within Agile and SAFe delivery environments. This role requires a developer who can translate requirements into maintainable, performant ServiceNow solutions while adhering to federal standards and best practices.
ROLES AND RESPONSIBILITIES
  • Design, develop, and configure ServiceNow solutions to support federal program requirements
  • Build and maintain custom applications, workflows, business rules, and UI policies
  • Develop and enhance ServiceNow ITSM functionality
  • Design, develop, and support ServiceNow portals and web-based user experiences, including Service Portal and/or UI Builder
  • Collaborate with ServiceNow Architects to implement scalable, standards-based solutions
  • Participate in Agile and SAFe ceremonies, including sprint planning, reviews, and retrospectives
  • Perform code reviews and ensure adherence to development standards and best practices
  • Support platform upgrades, patching, and performance tuning
  • Troubleshoot and resolve ServiceNow defects and production issues
  • Ensure configurations and customizations align with federal security and compliance requirements
  • Contribute to technical documentation and knowledge sharing across the team
  • Support and enhance ITSM knowledge enablement
  • Other duties as assigned

MINIMUM QUALIFICATIONS
  • 5+ years of hands-on ServiceNow development experience
  • Strong experience developing custom ServiceNow applications and platform configurations
  • Hands-on experience with ServiceNow portal development (Service Portal and/or UI Builder)
  • Proficiency with ServiceNow scripting (JavaScript, Glide APIs)
  • Experience working in Agile or SAFe delivery environments

EDUCATION AND CERTIFICATIONS
  • Bachelor's degree
  • ServiceNow CSA and CAD or CIS certification

PREFERRED QUALIFICATIONS
  • ServiceNow Certified Implementation Specialist (CIS):
  • CIS - IT Service Management (ITSM)
  • Experience supporting federal government programs
  • Strong experience with Service Portal, UI Builder, and user experience design
  • Experience configuring ITSM module
  • Familiarity with ServiceNow data model and performance optimization
  • Strong problem-solving, communication, and collaboration skills
  • Experience supporting DevSecOps-aligned Agile teams

SECURITY CLEARANCE
  • Ability to obtain and maintain a Public Trust
  • Pursuant to government contracts, US Citizenship is required

iTech AG is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, disability, protected veteran status, or any other characteristics protected by applicable federal, state, or local laws.
iTech AG is committed to working with and providing reasonable accommodations to individuals with disabilities. Individuals with a disability who would like to request an accommodation for any part of our employment process should email their request to [email protected]. Please address the subject line as Accommodation Request and include your name, contact information, and a description of your accommodation request.

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