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Itsm Developer Jobs in Illinois (NOW HIRING)

Info-Ways

ITSM Tool Manager (ServiceNow)

Waukegan, IL

$51.25 - $70.50/hr

... of developers Good Exposure of integration of ServiceNow with various ITSM and other tools. Content Management: - developing ESS page. UI Actions / UI policy / Access Control Lists, etc. Writing ...

Northern Trust

ITSM Service Excellence Leader

Chicago, IL · On-site

$15.50 - $18/hr

Partner with engineering, platform, and tooling teams to embed automation directly into ITSM workflows and deployment pipelines, supporting accelerated delivery cycles with appropriate governance ...

Northern Trust

ITSM Service Excellence Leader

Chicago, IL

$15.50 - $18/hr

Partner with engineering, platform, and tooling teams to embed automation directly into ITSM workflows and deployment pipelines, supporting accelerated delivery cycles with appropriate governance ...

Northern Trust

ITSM Service Excellence Leader

Chicago, IL · On-site

$17 - $19.75/hr

Partner with engineering, platform, and tooling teams to embed automation directly into ITSM workflows and deployment pipelines, supporting accelerated delivery cycles with appropriate governance ...

Stem Xpert

ITSM Project Manager

Bannockburn, IL

The company is primarily focused on information technology, engineering, healthcare, financial ... ITSM Project Manager Location: 100% onsite in Bannockburn, IL (northern Chicago). Duration: at ...

Evolutyz Corp

ServiceNow Systems Developer

Naperville, IL · On-site

$53.50 - $73.50/hr

Seeking a ServiceNow Developer with 7+ years of experience in designing, developing, and supporting ... Strong expertise in ITSM, ITOM, CMDB, and HAM * Experience with JavaScript, Flow Designer, Business ...

Gotion, Inc.

Service Now Developer

Manteno, IL

$53.75 - $73.75/hr

The ServiceNow Developer is primarily responsible for designing, developing, and customizing applications on the ServiceNow platform to support IT Service Management (ITSM) processes. This role also ...

Metasys

ServiceNow Developer

Chicago, IL

$55.75 - $76.50/hr

The ideal candidate will be responsible for maintenance and enhancement of existing ServiceNow ITSM ... ServiceNow Developer Location: Chicago, IL or Atlanta, GA Job Status: Full-Time Start Date: ASAP ...

Gotion, Inc.

Service Now Developer

Manteno, IL · On-site

$53.75 - $73.75/hr

The ServiceNow Developer is primarily responsible for designing, developing, and customizing ... Perform hands-on configuration and customization of the ServiceNow platform to support ITSM ...

Apex Informatics

DevOps

Chicago, IL · On-site

$54.25 - $74.50/hr

Title: DevOps Engineer Location: Chicago, IL Required Education • Bachelor's degree in Computer ... ITSM workflows (ServiceNow or equivalent)

3B Staffing LLC

DevOps Engineer

Chicago, IL · On-site

$54.25 - $74.50/hr

... Azure DevOps or similar automation tools Technical Understanding Of: • Azure application ... • ITSM process experience utilizing ticketing tools like Remedy or Service-Now • Scripting ...

Appex Innovation

BMC Helix Support Engineer

Chicago, IL · On-site

$60/hr

We are seeking a BMC Helix Support Engineer/Admin in Chicago, IL for a hybrid role. Summary: A ... Build and refine workflows to automate ITSM processes and simplify user steps within the BMC Helix ...

Appex Innovation

BMC Helix Support Engineer

Chicago, IL · Hybrid

$52 - $60/hr

We are seeking a BMC Helix Support Engineer/Admin in Chicago, IL for a hybrid role. Summary: A ... Build and refine workflows to automate ITSM processes and simplify user steps within the BMC Helix ...

Appex Innovation

BMC Helix Support Engineer

Chicago, IL · Hybrid

$60/hr

\n \n \n \n \n We are seeking a BMC Helix Support Engineer\/Admin in Chicago, IL for a hybrid role ... Build and refine workflows to automate ITSM processes and simplify user steps within the BMC Helix ...

IT America Inc

ServiceNow Developer

Libertyville, IL · On-site

$52.50 - $72.25/hr

Position: ServiceNow Developer Location: Libertyville, IL (Onsite) Duration: Long term contract ... Looking for Permanent / Visa Independent Consultants ITSM: * Gather infrastructure requirements ...

Komatsu

Senior ServiceNow Developer

Chicago, IL · On-site

$140K - $150K/yr

Apply now Senior ServiceNow Developer Posting Start Date: 7/16/26 Job Location (Short): Chicago ... and ITSM, HRSD, and SPM applications, supports entire development lifecycle, and promotes the ...

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Itsm Developer information

See Illinois salary details

$16

$51

$79

How much do itsm developer jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for itsm developer in Illinois is $51.20, according to ZipRecruiter salary data. Most workers in this role earn between $39.13 and $62.64 per hour, depending on experience, location, and employer.

Does ITSM need coding?

ITSM developers often use scripting and automation tools to customize and improve IT service management processes, so some coding knowledge is beneficial. However, many ITSM platforms offer low-code or no-code options for configuring workflows and dashboards, reducing the need for extensive programming skills. Proficiency in scripting languages like PowerShell or Python can enhance an ITSM developer's effectiveness but is not always mandatory for basic tasks.

What is an ITSM Developer job?

An ITSM Developer is responsible for designing, developing, and maintaining IT Service Management (ITSM) solutions, typically using platforms like ServiceNow, BMC Remedy, or Cherwell. They customize workflows, automate processes, and integrate ITSM tools with other enterprise systems to improve service delivery and efficiency. Their role involves scripting, API development, and configuring ITSM modules to align with business needs. ITSM Developers work closely with IT teams and stakeholders to enhance service management processes and ensure system reliability.

Which IT job is most in demand?

ITSM Developer roles are in high demand due to organizations' need for effective IT service management and automation. Skills in ITIL frameworks, scripting, and service management tools like ServiceNow increase employability in this field, which is critical for maintaining IT operations and improving service delivery.

What are the key skills and qualifications needed to thrive in the Itsm Developer position, and why are they important?

To thrive as an ITSM Developer, you need strong programming skills, a solid understanding of IT service management frameworks like ITIL, and experience in designing and implementing ITSM solutions. Familiarity with platforms such as ServiceNow, BMC Remedy, or Cherwell, as well as certifications like ITIL Foundation or ServiceNow Certified Application Developer, is highly valued. Excellent problem-solving abilities, collaboration, and clear communication are essential soft skills for this role. These skills are vital to effectively customize ITSM platforms, streamline IT processes, and ensure seamless service delivery within an organization.

What are the primary day-to-day responsibilities of an ITSM Developer?

As an ITSM Developer, your daily tasks typically include designing, developing, and configuring workflows and automation processes within ITSM tools to support IT operations. You will often work closely with IT service managers, business analysts, and other development teams to gather requirements, troubleshoot issues, and implement enhancements. Additionally, you may be responsible for maintaining documentation, performing system upgrades, and ensuring the ITSM platform's reliability and security. This collaborative role allows you to have a direct impact on the efficiency and effectiveness of the organization’s IT service delivery.

What is the future scope of ITSM?

The future scope of ITSM (IT Service Management) for ITSM developers includes increased adoption of automation, AI, and machine learning to improve service delivery and efficiency. As organizations continue to digitalize, ITSM professionals with skills in cloud platforms, ITIL certifications, and automation tools will be in higher demand to manage complex IT environments and ensure seamless service management.

What is ServiceNow ITSM developer?

A ServiceNow ITSM developer is a professional who designs, develops, and implements IT Service Management solutions on the ServiceNow platform. They customize workflows, create applications, and integrate systems to improve IT service delivery, often requiring knowledge of JavaScript, ServiceNow scripting, and ITSM best practices.
What are popular job titles related to Itsm Developer jobs in Illinois? For Itsm Developer jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Itsm Developer jobs in Illinois look for? The top searched job categories for Itsm Developer jobs in Illinois are:
Itsm Developer jobs near you
Infographic showing various Itsm Developer job openings in Illinois as of July 2026, with employment types broken down into 81% Full Time, 7% Part Time, 1% Temporary, and 11% Contract. Highlights an 83% Physical, 4% Hybrid, and 13% Remote job distribution, with an average salary of $106,500 per year, or $51.2 per hour.
ITSM Tool Manager (ServiceNow)

ITSM Tool Manager (ServiceNow)

Info-Ways

Waukegan, IL

$51.25 - $70.50/hr

Contractor

Posted 29 days ago

Job description

Company Description

IT

Job Description

Role: ITSM Tool Manager (ServiceNow)
Location: Waukegan, IL
Duration: 6+ Months
ONLY GC OR CITIZENS
BGV will be done for the selected candidates.
Designation
Technical Specialist or above
Experience
7+ Years of relevant work experience Candidate should have good Admin.
Configuration / Development knowledge of:-
Incident Management, Problem Management, Change Management, Release Management, Knowledge Management, Asset management, CMDB , Service Requests and SLM
Experience in managing team of developers
Good Exposure of integration of ServiceNow with various ITSM and other tools.
Content Management: - developing ESS page.
UI Actions / UI policy / Access Control Lists, etc.
Writing various Server side scripts using Script Includes.
Configured License Management module for necessary Compliance check.
Used ACL's for controlling the security mechanism in Service Now
Domain Separation and designing the Process and data flow within various domains
Experience with Web technologies/AJAX
Developing Composite Service Requests within Service catalog Module
Experience in different Integrations using web-services / MID Server, etc.
Configuring complex reports
Please respond with your word resume and requested details:
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Current location:
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