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Itsm Developer Jobs in Illinois (NOW HIRING)

1 point system

ITSM Business Analyst

Chicago, IL · On-site

Use ServiceNow and Azure DevOps to extract and visualize operational data. Identify trends and anomalies to inform process improvements and reduce service disruptions. Partner with Change Manager and ...

Huron

ServiceNow Developer (Sr. Associate)

Chicago, IL · On-site

$112K - $159K/yr

  • Medical

  • Dental

  • Vision

The ServiceNow Developer (Sr. Associate) will serve as a hybrid ServiceNow developer and product ... Experience with HRSD, ITSM, CSM, ITOM, SPM, or GRC. * Knowledge of NowCreate and ServiceNow ...

New

Windward Consulting

Cleared Senior ServiceNow Developer

O Fallon, IL

$50.25 - $69.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As Sr. ServiceNow Developer you will perform configuration, development, support, and maintenance ... Support the standup, configuration and implementation of ServiceNow's ITSM, OMT, TSM, TSOM, and ...

Windward Consulting

Cleared Senior ServiceNow Developer

O Fallon, IL · On-site

$50.25 - $69.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As Sr. ServiceNow Developer you will perform configuration, development, support, and maintenance ... Support the standup, configuration and implementation of ServiceNow's ITSM, OMT, TSM, TSOM, and ...

HUB

ServiceNow Developer

Chicago, IL · Remote

$55.75 - $76.50/hr

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a ServiceNow Developer, you will design, develop, test, and deploy platform enhancements ... Support Now Assist for ITSM use cases including case summarization, resolution recommendations, and ...

HUB

ServiceNow Developer

Chicago, IL · Remote

$55.75 - $76.50/hr

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a ServiceNow Developer, you will design, develop, test, and deploy platform enhancements ... Support Now Assist for ITSM use cases including case summarization, resolution recommendations, and ...

HUB International Limited

ServiceNow Developer

Chicago, IL · On-site

$55.75 - $76.50/hr

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a ServiceNow Developer, you will design, develop, test, and deploy platform enhancements ... Support Now Assist for ITSM use cases including case summarization, resolution recommendations, and ...

HUB International Limited

ServiceNow Developer

Chicago, IL · On-site

$55.75 - $76.50/hr

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a ServiceNow Developer, you will design, develop, test, and deploy platform enhancements ... Support Now Assist for ITSM use cases including case summarization, resolution recommendations, and ...

Apex Informatics

ETL Developer

Chicago, IL · On-site

$52.50 - $68.75/hr

Position - ETL DEVELOPER Please send Full Legal Name, LinkedIn, Location, Contact Details, C2C rate ... and ITSM concepts. Understanding of enterprise architecture patterns and best practices • ...

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$16

$51

$79

How much do itsm developer jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for itsm developer in Illinois is $51.20, according to ZipRecruiter salary data. Most workers in this role earn between $39.13 and $62.64 per hour, depending on experience, location, and employer.

What is an ITSM developer?

An ITSM Developer is responsible for designing, developing, and maintaining IT Service Management (ITSM) solutions, typically using platforms like ServiceNow, BMC Remedy, or Cherwell. They customize workflows, automate processes, and integrate ITSM tools with other enterprise systems to improve service delivery and efficiency. Their role involves scripting, API development, and configuring ITSM modules to align with business needs. ITSM Developers work closely with IT teams and stakeholders to enhance service management processes and ensure system reliability.

What does an ITSM developer do?

As an ITSM Developer, your daily tasks typically include designing, developing, and configuring workflows and automation processes within ITSM tools to support IT operations. You will often work closely with IT service managers, business analysts, and other development teams to gather requirements, troubleshoot issues, and implement enhancements. Additionally, you may be responsible for maintaining documentation, performing system upgrades, and ensuring the ITSM platform's reliability and security. This collaborative role allows you to have a direct impact on the efficiency and effectiveness of the organization’s IT service delivery.

What are the key skills and qualifications needed to thrive in the ITSM developer position, and why are they important?

To thrive as an ITSM Developer, you need strong programming skills, a solid understanding of IT service management frameworks like ITIL, and experience in designing and implementing ITSM solutions. Familiarity with platforms such as ServiceNow, BMC Remedy, or Cherwell, as well as certifications like ITIL Foundation or ServiceNow Certified Application Developer, is highly valued. Excellent problem-solving abilities, collaboration, and clear communication are essential soft skills for this role. These skills are vital to effectively customize ITSM platforms, streamline IT processes, and ensure seamless service delivery within an organization.

What are popular job titles related to Itsm Developer jobs in Illinois?

For Itsm Developer jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Itsm Developer jobs in Illinois look for?

The top searched job categories for Itsm Developer jobs in Illinois are:

Itsm Developer jobs near you
Infographic showing various Itsm Developer job openings in Illinois as of August 2026, with employment types broken down into 79% Full Time, 3% Part Time, and 18% Contract. Highlights an 81% Physical, 4% Hybrid, and 15% Remote job distribution, with an average salary of $106,500 per year, or $51.2 per hour.

ServiceNow Technical PM

APN Consulting, Inc.

Chicago, IL • On-site

Full-time

Re-posted 22 days ago

Job description

Job Summary:
APN Consulting, Inc. is seeking a ServiceNow Technical PM to lead complex ServiceNow implementations. The role involves overseeing architectural decisions, managing project plans, and facilitating stakeholder management to ensure successful project delivery.
Responsibilities:
• Lead complex ServiceNow implementations (ITSM, ITOM, HRSD), ensuring alignment with strategic objectives and ServiceNow Now Create methodology.
• Oversee architectural decisions, technical design, and implementation approaches to ensure scalability.
• Develop project plans, manage budgets, resource allocation, and project lifecycle from initiation to post-implementation stabilization.
• Facilitate requirement workshops, manage stakeholder expectations, and provide regular executive reporting.
• Proactively identify risks, manage dependencies, and drive quality delivery via UAT and testing.
Qualifications:
Required:
• 5+ years of managing ServiceNow implementations.
• Understanding of ServiceNow platform capabilities (CMDB, Service Portal, ITSM) and ITSM/ITIL processes.
• PMP or similar certification is typically required; ServiceNow certifications (CSA) are strongly preferred.
• Expertise in Agile development, hybrid project management, and SDLC.
• Strong ability to communicate with both technical developers and non-technical business stakeholders.
Preferred:
• ServiceNow certifications (CSA) are strongly preferred.
Company:
APN Consulting, Inc. is a technology and talent solutions company helping enterprises maximize the value of their IT investments. Founded in 2002, the company is headquartered in Monmouth Junction, USA, with a team of 201-500 employees. The company is currently Growth Stage.
APN Consulting logo

About APN Consulting

Sourced by ZipRecruiter

APN Consulting is a professional services organization centered in the workforce solutions arena, situated in Monmouth Junction, NJ, United States. The company, established in 2002, operates in the Information Technology and Staffing and Recruiting industry, offering services that range from staff augmentation to end-to-end project engagements and direct placement services to suit clients' varying needs. Their mission is to help their clients succeed by providing them with solutions that solve their most complex business and technology challenges. Over the years, APN Consulting has built a reputation for integrity, quality, business understanding, and building lasting relationships with their clients and partners, creating an impressive track record in delivering successful solutions.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

Monmouth Junction, NJ, US

Year founded

2002

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