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Itsm Developer Jobs (NOW HIRING)

Arohak Inc

Role: ITSM Developer

Washington, DC · On-site

$61.25 - $84/hr

ITSM Developer Location: Washington, DC Duration: 6 Months Client: Amtrak Description: We are seeking a highly skilled ITSM Developer who can serve as a strategic partner between business ...

System One

Halo ITSM Developer

Salisbury, MD · Remote

$55 - $75/hr

Halo ITSM Developer Position Type: 6-Month Contract Hours: Full-Time (40 hours/week) Location: 100% Remote Hourly Rate: $55-75 per hour Position Overview We are seeking a specialized Halo ITSM ...

System One

Halo ITSM Developer

Salisbury, MD · Remote

$55 - $75/hr

Halo ITSM Developer Position Type: 6-Month Contract Hours: Full-Time (40 hours/week) Location: 100% Remote Hourly Rate: $55-75 per hour Position Overview We are seeking a specialized Halo ITSM ...

System One

Halo ITSM Developer

Salisbury, MD · Remote

$55 - $75/hr

Halo ITSM Developer Position Type: 6-Month Contract Hours: Full-Time (40 hours/week) Location: 100% Remote Hourly Rate: $55-75 per hour Position Overview We are seeking a specialized Halo ITSM ...

Red River

ServiceNow ITSM Developer

$55.25 - $76/hr

We are seeking a highly experienced ServiceNow ITSM Developer to support the design, development, and operational excellence of the organization's ServiceNow platform, with a strong emphasis on ...

iTech AG

ServiceNow ITSM Developer (368)

Arlington, VA

$62.25 - $85.50/hr

OVERVIEW iTech AG is seeking a ServiceNow Developer to support federal programs by designing, developing, and enhancing ServiceNow applications across the ITSM, ITOM, ITAM, and CMDB areas of the ...

iTech AG

ServiceNow ITSM Developer (368)

Arlington, VA · On-site +1

$62 - $85.50/hr

Description OVERVIEW iTech AG is seeking a ServiceNow Developer to support federal programs by designing, developing, and enhancing ServiceNow applications across the ITSM, ITOM, ITAM, and CMDB areas ...

iTech AG

ServiceNow ITSM Developer (368)

Arlington, VA

$62.25 - $85.50/hr

OVERVIEW iTech AG is seeking a ServiceNow Developer to support federal programs by designing, developing, and enhancing ServiceNow applications across the ITSM, ITOM, ITAM, and CMDB areas of the ...

iTech AG

ServiceNow ITSM Developer (368)

Arlington, VA

$62 - $85.50/hr

ServiceNow CIS-ITSM PREFERRED QUALIFICATIONS * Familiarity with Agile development environments * Strong troubleshooting and communication skills SECURITY CLEARANCE * Must have the ability to gain and ...

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Itsm Developer information

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$17

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$81

How much do itsm developer jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for itsm developer in the United States is $52.84, according to ZipRecruiter salary data. Most workers in this role earn between $40.38 and $64.66 per hour, depending on experience, location, and employer.

Does ITSM need coding?

ITSM developers often use scripting and automation tools to customize and improve IT service management processes, so some coding knowledge is beneficial. However, many ITSM platforms offer low-code or no-code options for configuring workflows and dashboards, reducing the need for extensive programming skills. Proficiency in scripting languages like PowerShell or Python can enhance an ITSM developer's effectiveness but is not always mandatory for basic tasks.

What is an ITSM Developer job?

An ITSM Developer is responsible for designing, developing, and maintaining IT Service Management (ITSM) solutions, typically using platforms like ServiceNow, BMC Remedy, or Cherwell. They customize workflows, automate processes, and integrate ITSM tools with other enterprise systems to improve service delivery and efficiency. Their role involves scripting, API development, and configuring ITSM modules to align with business needs. ITSM Developers work closely with IT teams and stakeholders to enhance service management processes and ensure system reliability.

Which IT job is most in demand?

ITSM Developer roles are in high demand due to organizations' need for effective IT service management and automation. Skills in ITIL frameworks, scripting, and service management tools like ServiceNow increase employability in this field, which is critical for maintaining IT operations and improving service delivery.

What are the key skills and qualifications needed to thrive in the Itsm Developer position, and why are they important?

To thrive as an ITSM Developer, you need strong programming skills, a solid understanding of IT service management frameworks like ITIL, and experience in designing and implementing ITSM solutions. Familiarity with platforms such as ServiceNow, BMC Remedy, or Cherwell, as well as certifications like ITIL Foundation or ServiceNow Certified Application Developer, is highly valued. Excellent problem-solving abilities, collaboration, and clear communication are essential soft skills for this role. These skills are vital to effectively customize ITSM platforms, streamline IT processes, and ensure seamless service delivery within an organization.

What are the primary day-to-day responsibilities of an ITSM Developer?

As an ITSM Developer, your daily tasks typically include designing, developing, and configuring workflows and automation processes within ITSM tools to support IT operations. You will often work closely with IT service managers, business analysts, and other development teams to gather requirements, troubleshoot issues, and implement enhancements. Additionally, you may be responsible for maintaining documentation, performing system upgrades, and ensuring the ITSM platform's reliability and security. This collaborative role allows you to have a direct impact on the efficiency and effectiveness of the organization’s IT service delivery.

What is the future scope of ITSM?

The future scope of ITSM (IT Service Management) for ITSM developers includes increased adoption of automation, AI, and machine learning to improve service delivery and efficiency. As organizations continue to digitalize, ITSM professionals with skills in cloud platforms, ITIL certifications, and automation tools will be in higher demand to manage complex IT environments and ensure seamless service management.

What is ServiceNow ITSM developer?

A ServiceNow ITSM developer is a professional who designs, develops, and implements IT Service Management solutions on the ServiceNow platform. They customize workflows, create applications, and integrate systems to improve IT service delivery, often requiring knowledge of JavaScript, ServiceNow scripting, and ITSM best practices.
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Itsm Developer jobs near you
Infographic showing various Itsm Developer job openings in the United States as of July 2026, with employment types broken down into 83% Full Time, 3% Part Time, 1% Temporary, and 13% Contract. Highlights an 80% Physical, 5% Hybrid, and 15% Remote job distribution, with an average salary of $109,905 per year, or $52.8 per hour.
Role: ITSM Developer

Role: ITSM Developer

Arohak Inc

Washington, DC • On-site

$61.25 - $84/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Role: ITSM Developer

Location: Washington, DC

Duration: 6 Months

Client: Amtrak

Description:

We are seeking a highly skilled ITSM Developer who can serve as a strategic partner between business stakeholders and technology teams. This role combines Business Analysis, Process Improvement, Service Management Consulting, ServiceNow Development, and AI Enablement through Now Assist.

The successful candidate will be responsible for gathering and documenting requirements, analyzing and improving business processes, designing scalable solutions, configuring and developing within ServiceNow, and driving adoption of ITSM Pro, Now Assist, Automation, and Enterprise Service Management capabilities.

This individual will help transform ServiceNow into the enterprise service delivery engine by improving employee experiences, increasing operational efficiency, and leveraging AI to automate and streamline service management processes. 

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