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Itsm Developer Jobs (NOW HIRING)

Acess Global

ServiceNow ITSM Developer

San Francisco, CA · On-site

$63.50 - $87.50/hr

ServiceNow ITSM Developer Location: Cincinnati, OH / San Francisco, CA (Onsite) Experience: 10 + Years Job Summary: We are looking for a ServiceNow ITSM Developer with strong experience in developing ...

Point72

ITSM Developer

New York, NY · On-site

$175K - $245K/yr

... Devops tools and engineering frameworks such as CI/CD Pipelines, code repo tools like Github, and code quality tools such as sonarqube Familiarity with ITSM processes and frameworks such as ITIL ...

Red River

ServiceNow ITSM Developer

$55.25 - $76/hr

We are seeking a highly experienced ServiceNow ITSM Developer to support the design, development, and operational excellence of the organization's ServiceNow platform, with a strong emphasis on ...

TEKsystems

Sr. ServiceNow Developer

Honolulu, HI · Remote

$110K - $145K/yr

Sr. IT Service Management (ITSM) Developer Location: Honolulu, HI Work Model: Hybrid or Remote‑capable (flexible based on candidate location) Employment Type: Direct Placement (Full-Time) Industry:

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How much do itsm developer jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for itsm developer in the United States is $52.84, according to ZipRecruiter salary data. Most workers in this role earn between $40.38 and $64.66 per hour, depending on experience, location, and employer.

Does ITSM need coding?

ITSM developers often use scripting and automation tools to customize and improve IT service management processes, so some coding knowledge is beneficial. However, many ITSM platforms offer low-code or no-code options for configuring workflows and dashboards, reducing the need for extensive programming skills. Proficiency in scripting languages like PowerShell or Python can enhance an ITSM developer's effectiveness but is not always mandatory for basic tasks.

Which IT job is the highest paid?

In the IT field, roles such as IT Security Director, Cloud Architect, and Solutions Architect tend to be among the highest paid, often earning six-figure salaries. These positions typically require advanced certifications, extensive experience, and expertise in areas like cybersecurity, cloud computing, and enterprise architecture.

What is an ITSM Developer job?

An ITSM Developer is responsible for designing, developing, and maintaining IT Service Management (ITSM) solutions, typically using platforms like ServiceNow, BMC Remedy, or Cherwell. They customize workflows, automate processes, and integrate ITSM tools with other enterprise systems to improve service delivery and efficiency. Their role involves scripting, API development, and configuring ITSM modules to align with business needs. ITSM Developers work closely with IT teams and stakeholders to enhance service management processes and ensure system reliability.

Which developer is most in demand?

ITSM developers, who specialize in managing IT service management tools and processes, are increasingly in demand due to the need for efficient IT operations. Skills in scripting, automation, and familiarity with platforms like ServiceNow or BMC Remedy enhance employability in this field.

What is an ITSM developer?

An ITSM developer designs, implements, and maintains IT Service Management (ITSM) solutions, often customizing platforms like ServiceNow or BMC. They typically have skills in scripting, workflows, and ITIL processes to improve service delivery and automate IT operations.

What are the key skills and qualifications needed to thrive in the Itsm Developer position, and why are they important?

To thrive as an ITSM Developer, you need strong programming skills, a solid understanding of IT service management frameworks like ITIL, and experience in designing and implementing ITSM solutions. Familiarity with platforms such as ServiceNow, BMC Remedy, or Cherwell, as well as certifications like ITIL Foundation or ServiceNow Certified Application Developer, is highly valued. Excellent problem-solving abilities, collaboration, and clear communication are essential soft skills for this role. These skills are vital to effectively customize ITSM platforms, streamline IT processes, and ensure seamless service delivery within an organization.

What are the primary day-to-day responsibilities of an ITSM Developer?

As an ITSM Developer, your daily tasks typically include designing, developing, and configuring workflows and automation processes within ITSM tools to support IT operations. You will often work closely with IT service managers, business analysts, and other development teams to gather requirements, troubleshoot issues, and implement enhancements. Additionally, you may be responsible for maintaining documentation, performing system upgrades, and ensuring the ITSM platform's reliability and security. This collaborative role allows you to have a direct impact on the efficiency and effectiveness of the organization’s IT service delivery.

More about Itsm Developer jobs
What states have the most Itsm Developer jobs? States with the most job openings for Itsm Developer jobs include:
What job categories do people searching Itsm Developer jobs look for? The top searched job categories for Itsm Developer jobs are:
Itsm Developer jobs near you
Infographic showing various Itsm Developer job openings in the United States as of June 2026, with employment types broken down into 99% Full Time, and 1% Contract. Highlights an 81% Physical, 5% Hybrid, and 14% Remote job distribution, with an average salary of $109,905 per year, or $52.8 per hour.

ServiceNow ITSM Developer

Acess Global

San Francisco, CA • On-site

$63.50 - $87.50/hr

Contractor

Posted 12 days ago

Job description

Job Title: ServiceNow ITSM Developer

Location: Cincinnati, OH / San Francisco, CA (Onsite)
Experience: 10 + Years

Job Summary: We are looking for a ServiceNow ITSM Developer with strong experience in developing and supporting ServiceNow applications. The ideal candidate should have hands-on experience in ServiceNow ITSM modules, catalog development, workflows, integrations, and platform customization.

Responsibilities

  • Develop, configure, and maintain ServiceNow ITSM applications.
  • Create and manage Catalog Items, Record Producers, Variables, and Service Catalogs.
  • Develop Business Rules, Client Scripts, UI Policies, UI Actions, and Script Includes.
  • Configure workflows, SLAs, Import Sets, and Update Sets.
  • Build and support integrations with external applications using REST/SOAP APIs.
  • Create Transform Maps and perform data imports as needed.
  • Implement security using Roles and Access Control Lists (ACLs).
  • Troubleshoot issues and provide production support.
  • Work with business teams to gather requirements and deliver solutions.
  • Participate in testing, deployment, and migration activities.

Required Skills

  • 6+ years of ServiceNow development experience.
  • Strong experience with ServiceNow ITSM.
  • Experience with Service Catalog and Record Producers.
  • Hands-on experience with Business Rules, Client Scripts, UI Policies, and Script Includes.
  • Experience with Workflows, SLAs, Import Sets, and Update Sets.
  • Knowledge of REST/SOAP integrations.
  • Experience with ACLs and ServiceNow security.
  • Strong troubleshooting and problem-solving skills.
  • Good communication and teamwork skills.

Preferred Skills

  • Experience with ITOM modules.
  • ServiceNow CSA or CAD certification.
  • Experience with custom application development in ServiceNow.