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Itsm Developer Jobs in North Carolina (NOW HIRING)

defi AUTO LLC

ITSM Specialist

Raleigh, NC · On-site

$60K - $80K/yr

ITSM Specialist The ITSM Specialist plays a critical role in supporting and coordinating the ... Familiarity with SDLC, Agile, and DevOps methodologies * Familiarity with enterprise release ...

Accord Technologies Inc.

ServiceNow Developer

Charlotte, NC · On-site

$52.75 - $72.50/hr

ServiceNow Developer Location: Charlotte, NC (onsite) Duration: Long term Job Type: W2 contract. We ... Design and develop ServiceNow applications (ITSM, ITOM, ITBM, HRSD, or CSM) * Configure and ...

Apex Systems

Lead SNOW Developer (Gen AI)

Charlotte, NC · On-site

$80 - $100/hr

Top Skills * 4+ years of hands‑on engineering/development experience with the ServiceNow platform in ITSM and/or HRSD. * ServiceNow Certified System Administrator (CSA) or ServiceNow Certified ...

Precision Technologies Corp

Service Now Developer

Charlotte, NC · On-site

$52.75 - $72.50/hr

Strong knowledge of ITSM and ITOM modules, with alignment to ITIL v4 practices. * Proficiency in ... ServiceNow Application Developer * ServiceNow Implementation Specialist - ITSM, ITOM, or BCM * ITIL ...

Redolent, Inc.

Splunk Developer

Charlotte, NC · On-site

Splunk Developer/Engineer (26-06832) Location : Charlotte, NC (3 days in office, 2 days remote ... Knowledge of ITSM processes and ServiceNow platform capabilities * Experience with enterprise ...

Euclid Innovations

ServiceNow Architect

Charlotte, NC · On-site

$52.75 - $72.50/hr

... CMDB Engineer with expertise in ServiceNow Core to manage and enhance their Configuration Management Database (CMDB) and IT Service Management (ITSM) processes. The ideal candidate will be ...

Syntricate Technologies

ServiceNow Developer

Charlotte, NC · On-site

$52.75 - $72.50/hr

Job Summary : Syntricate Technologies is seeking a ServiceNow Developer to consult on complex ... Preferred : • Proficiency on Report Analytics, Workspace, Survey, ITSM, CMDB and other SN modules ...

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Itsm Developer information

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$15

$48

$74

How much do itsm developer jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for itsm developer in North Carolina is $48.02, according to ZipRecruiter salary data. Most workers in this role earn between $36.68 and $58.75 per hour, depending on experience, location, and employer.

What is an ITSM developer?

An ITSM Developer is responsible for designing, developing, and maintaining IT Service Management (ITSM) solutions, typically using platforms like ServiceNow, BMC Remedy, or Cherwell. They customize workflows, automate processes, and integrate ITSM tools with other enterprise systems to improve service delivery and efficiency. Their role involves scripting, API development, and configuring ITSM modules to align with business needs. ITSM Developers work closely with IT teams and stakeholders to enhance service management processes and ensure system reliability.

What does an ITSM developer do?

As an ITSM Developer, your daily tasks typically include designing, developing, and configuring workflows and automation processes within ITSM tools to support IT operations. You will often work closely with IT service managers, business analysts, and other development teams to gather requirements, troubleshoot issues, and implement enhancements. Additionally, you may be responsible for maintaining documentation, performing system upgrades, and ensuring the ITSM platform's reliability and security. This collaborative role allows you to have a direct impact on the efficiency and effectiveness of the organization’s IT service delivery.

What are the key skills and qualifications needed to thrive in the ITSM developer position, and why are they important?

To thrive as an ITSM Developer, you need strong programming skills, a solid understanding of IT service management frameworks like ITIL, and experience in designing and implementing ITSM solutions. Familiarity with platforms such as ServiceNow, BMC Remedy, or Cherwell, as well as certifications like ITIL Foundation or ServiceNow Certified Application Developer, is highly valued. Excellent problem-solving abilities, collaboration, and clear communication are essential soft skills for this role. These skills are vital to effectively customize ITSM platforms, streamline IT processes, and ensure seamless service delivery within an organization.

What is the career path of an ITSM developer?

An ITSM developer typically starts with a technical background in IT service management, scripting, or software development. They can advance to senior roles such as ITSM architect, solutions architect, or team lead, and may pursue certifications like ITIL to enhance their expertise. Career growth often involves gaining experience with ITSM tools like ServiceNow, BMC, or Cherwell, and expanding into related areas such as process design or project management.

What are popular job titles related to Itsm Developer jobs in North Carolina?

For Itsm Developer jobs in North Carolina, the most frequently searched job titles are:

What job categories do people searching Itsm Developer jobs in North Carolina look for?

The top searched job categories for Itsm Developer jobs in North Carolina are:

Itsm Developer jobs near you
Infographic showing various Itsm Developer job openings in North Carolina as of August 2026, with employment types broken down into 87% Full Time, 2% Part Time, and 11% Contract. Highlights an 81% Physical, 5% Hybrid, and 14% Remote job distribution, with an average salary of $99,882 per year, or $48 per hour.

Senior ServiceNow Developer - HRSD, ITSM and Integrations 3645220

Axiom Path

Charlotte, NC • Hybrid

$60 - $65/hr

Full-time

Re-posted 5 days ago

Job description

Be Part Of A Dynamic Team

Join an enterprise technology team responsible for developing scalable ServiceNow applications, workflows, and integrations that improve how employees and business teams access essential services. This role will contribute to automation and platform-enhancement initiatives across Human Resources Service Delivery, IT Service Management, and other enterprise functions.

The team operates in a collaborative Agile environment and partners closely with business analysts, architects, application teams, and functional stakeholders. This opportunity is ideal for an experienced ServiceNow developer who enjoys solving complex problems, building reusable platform solutions, and improving operational efficiency through automation.

What’s In Store For You

This is a hybrid opportunity based in Charlotte, North Carolina, with four days per week onsite and one remote day. The developer will have significant hands-on ownership of custom applications, workflow automation, Service Catalog capabilities, and enterprise integrations.

The role provides exposure to high-impact HRSD and ITSM initiatives, modern integration technologies, and emerging ServiceNow capabilities such as intelligent workflows and virtual-agent solutions.

How You Will Make An Impact

  • Design, develop, and support custom applications and modules within the ServiceNow platform.
  • Build Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, and Flow Designer workflows.
  • Develop Service Catalog items, Record Producers, and automated fulfillment processes.
  • Create and maintain integrations between ServiceNow and enterprise systems using REST APIs, SOAP services, Integration Hub, and MID Servers.
  • Develop HRSD and ITSM solutions that automate business processes and improve the employee and user experience.
  • Design workflow automation that reduces manual effort and increases operational efficiency.
  • Translate functional and technical requirements into scalable ServiceNow solutions.
  • Troubleshoot complex application, scripting, workflow, and integration issues.
  • Participate in code reviews and promote maintainable development standards.
  • Support Agile delivery teams through design, development, testing, deployment, documentation, and knowledge transfer.
  • Contribute to platform enhancements involving Employee Center, Service Portal, DevOps, or intelligent automation when applicable.

Do You Bring Proven Success in ServiceNow Application Development?

  • Five or more years of hands-on ServiceNow development experience.
  • Strong proficiency with JavaScript and the ServiceNow Glide API.
  • Experience developing Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, and Flow Designer solutions.
  • Experience designing and developing custom ServiceNow applications and modules.
  • Hands-on experience building REST and SOAP integrations.
  • Experience using ServiceNow Integration Hub and MID Server technologies.
  • Working knowledge of HRSD and ITSM processes.
  • Experience developing Service Catalog items, Record Producers, and automated fulfillment workflows.
  • Strong troubleshooting, problem-solving, and technical-documentation capabilities.
  • Experience working in Agile development environments.
  • Ability to collaborate effectively with business analysts, architects, developers, and functional stakeholders.
  • ServiceNow Certified Application Developer is preferred.
  • Experience with Employee Center, Service Portal, Git, DevOps pipelines, or AI-powered ServiceNow capabilities is preferred.

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