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Itsm Developer Jobs in Tennessee (NOW HIRING)

ServiceNow Developer

Nashville, TN · Hybrid

$97K - $183K/yr

Develop and enhance ServiceNow applications and workflows within HRSD and ITSM products along with ... Developer . * Familiarity with the construction industry, compliance requirements, and field ...

Role : Cloud Solution Engineer Duration : 12+ Months Location : Nashville TN Pay rate : Can be ... ITSM exposure Team player with strong work ethic, committed to hard work. Additional Information ...

Senior Applied AI Engineer

Nashville, TN · On-site +1

$100K - $138K/yr

The hiring team owns a large data store in Databricks Unity Catalog containing all ITSM data that this role will leverage for their work. You will work closely with data engineering and business ...

Senior Applied AI Engineer

Nashville, TN · On-site +1

$100K - $138K/yr

The hiring team owns a large data store in Databricks Unity Catalog containing all ITSM data that this role will leverage for their work. You will work closely with data engineering and business ...

Senior Applied AI Engineer

Nashville, TN · On-site +1

$100K - $138K/yr

The hiring team owns a large data store in Databricks Unity Catalog containing all ITSM data that this role will leverage for their work. You will work closely with data engineering and business ...

ITCON is seeking a skilled Mid-Level IVR / Telephony Engineer to architect and maintain the ... Experience integrating Genesys platforms with IT Service Management (ITSM) tools like ServiceNow.

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Itsm Developer information

See Tennessee salary details

$15

$47

$74

How much do itsm developer jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for itsm developer in Tennessee is $47.96, according to ZipRecruiter salary data. Most workers in this role earn between $36.63 and $58.70 per hour, depending on experience, location, and employer.

Does ITSM need coding?

ITSM developers often use scripting and automation tools to customize and improve IT service management processes, so some coding knowledge is beneficial. However, many ITSM platforms offer low-code or no-code options for configuring workflows and dashboards, reducing the need for extensive programming skills. Proficiency in scripting languages like PowerShell or Python can enhance an ITSM developer's effectiveness but is not always mandatory for basic tasks.

What is an ITSM Developer job?

An ITSM Developer is responsible for designing, developing, and maintaining IT Service Management (ITSM) solutions, typically using platforms like ServiceNow, BMC Remedy, or Cherwell. They customize workflows, automate processes, and integrate ITSM tools with other enterprise systems to improve service delivery and efficiency. Their role involves scripting, API development, and configuring ITSM modules to align with business needs. ITSM Developers work closely with IT teams and stakeholders to enhance service management processes and ensure system reliability.

Which IT job is most in demand?

ITSM Developer roles are in high demand due to organizations' need for effective IT service management and automation. Skills in ITIL frameworks, scripting, and service management tools like ServiceNow increase employability in this field, which is critical for maintaining IT operations and improving service delivery.

What are the key skills and qualifications needed to thrive in the Itsm Developer position, and why are they important?

To thrive as an ITSM Developer, you need strong programming skills, a solid understanding of IT service management frameworks like ITIL, and experience in designing and implementing ITSM solutions. Familiarity with platforms such as ServiceNow, BMC Remedy, or Cherwell, as well as certifications like ITIL Foundation or ServiceNow Certified Application Developer, is highly valued. Excellent problem-solving abilities, collaboration, and clear communication are essential soft skills for this role. These skills are vital to effectively customize ITSM platforms, streamline IT processes, and ensure seamless service delivery within an organization.

What are the primary day-to-day responsibilities of an ITSM Developer?

As an ITSM Developer, your daily tasks typically include designing, developing, and configuring workflows and automation processes within ITSM tools to support IT operations. You will often work closely with IT service managers, business analysts, and other development teams to gather requirements, troubleshoot issues, and implement enhancements. Additionally, you may be responsible for maintaining documentation, performing system upgrades, and ensuring the ITSM platform's reliability and security. This collaborative role allows you to have a direct impact on the efficiency and effectiveness of the organization’s IT service delivery.

What is the future scope of ITSM?

The future scope of ITSM (IT Service Management) for ITSM developers includes increased adoption of automation, AI, and machine learning to improve service delivery and efficiency. As organizations continue to digitalize, ITSM professionals with skills in cloud platforms, ITIL certifications, and automation tools will be in higher demand to manage complex IT environments and ensure seamless service management.

What is ServiceNow ITSM developer?

A ServiceNow ITSM developer is a professional who designs, develops, and implements IT Service Management solutions on the ServiceNow platform. They customize workflows, create applications, and integrate systems to improve IT service delivery, often requiring knowledge of JavaScript, ServiceNow scripting, and ITSM best practices.
What are popular job titles related to Itsm Developer jobs in Tennessee? For Itsm Developer jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Itsm Developer jobs in Tennessee look for? The top searched job categories for Itsm Developer jobs in Tennessee are:
Infographic showing various Itsm Developer job openings in Tennessee as of July 2026, with employment types broken down into 81% Full Time, 7% Part Time, 1% Temporary, and 11% Contract. Highlights an 83% Physical, 4% Hybrid, and 13% Remote job distribution, with an average salary of $99,751 per year, or $48 per hour.
ServiceNow Developer

ServiceNow Developer

DPR Construction

Nashville, TN • Hybrid

$97K - $183K/yr

Full-time

Posted 7 days ago


DPR Construction rating

8.0

Company rating: 8.0 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

21st of 80 rated construction


Job description

Job Description

DPR Construction is a forward-thinking national general contractor and construction manager, specializing in technically complex and sustainable projects for the advanced technology/mission critical, life sciences, healthcare, higher education and commercial markets. Founded in 1990, DPR is a privately held, employee-owned company that has grown to a multi-billion-dollar organization with offices around the country, making it one of the largest general contractors in the nation and a great story of entrepreneurial success.

DPR Construction is seeking a ServiceNow Platform Developer to join our Enterprise Technology Systems (ETS) - Architecture & Development team.


Role Summary

We are seeking a capable ServiceNow Platform Developer to support our digital initiatives within the construction industry. This role will initially focus on developing solutions across the HR Service Delivery (HRSD) and IT Service Management (ITSM) products with future opportunities to shape the adoption of other modules, such as Integrated Risk Management and IT Asset Management modules. Additionally, this role will develop integrations with enterprise platforms, such as HRIS (e.g., Workday), ERP (e.g. Oracle EBS), and other enterprise systems.

You will play a critical role in implementing and improving service delivery for both corporate and site-based teams and ensuring compliance across a complex regulatory landscape. This is an exciting opportunity to shape scalable, secure, and user-centric solutions that support a dynamic and distributed workforce.


Responsibilities

  • Develop and enhance ServiceNow applications and workflows within HRSD and ITSM products along with other modules in the future.
  • Implement integrations between ServiceNow and enterprise systems such as HRIS (e.g., Workday), ERP, and project management tools.
  • Maintain custom integrations leveraging a variety of technologies (e.g., JDBC, REST, flat file, etc.), evaluating and configuration Integration Hub spokes, and UI customizations.
  • Ensure platform performance, security, and compliance with internal policies and industry standards.
  • Participate in Agile development processes.


Required Skills & Experience

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 2+ years of ServiceNow development experience w/ additional years of experience in an IT position (e.g., business analyst).
  • Proven experience integrating ServiceNow with enterprise platforms using REST/SOAP APIs, middleware tools and other integration patterns.
  • Understanding of ServiceNow architecture, scoped applications, ACLs, and platform security.
  • Proficiency in server-side scripting
  • Experience working in Agile environments and leading technical delivery.
  • Strong problem-solving skills and the ability to analyze complex situations.
  • Excellent communication and stakeholder management skills.


Preferred Qualifications

  • Certifications in relevant technologies, such as Certified System Administrator and/or Certified Application Developer.
  • Familiarity with the construction industry, compliance requirements, and field service operations.


Work Conditions

  • Prolonged periods of sitting and/or standing at a computer screen.
  • Must be able to sit or stand for long periods of time.
  • Must be able to lift 15 pounds at times.
  • Occasional domestic travel, via airplane, will be required for meetings.


This is a hybrid role with most time being spent working from home. Attendance at important meetings and events at the local DPR office is required.

In compliance with local law, we are disclosing the compensation, or a range thereof, for roles in locations where legally required. Actual salaries will vary based on several factors, including but not limited to external market data, internal equity, location, skill set, experience, and/or performance. Salary is just one component of DPR's total compensation package.

Sacramento, San Diego, Denver, Colorado Springs, NJ: $97,289.00 - $183,459.00
Seattle, Boston, DC, Baltimore, Southern California: $116,747.00 - $200,137.00

DPR Construction is a forward-thinking, self-performing general contractor specializing in technically complex and sustainable projects for the advanced technology, life sciences, healthcare, higher education and commercial markets. Founded in 1990, DPR is a great story of entrepreneurial success as a private, employee-owned company that has grown into a multi-billion-dollar family of companies with offices around the world.


Working at DPR, you'll have the chance to try new things, explore paths and shape your future. Here, we build opportunity together-by harnessing our talents, enabling curiosity and pursuing our collective ambition to make the best ideas happen. We are proud to be recognized as a great place to work by our talented teammates and leading news organizations like U.S. News and World Report, Forbes, Fast Company and Newsweek.


Explore our open opportunities atwww.dpr.com/careers.


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