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Itsm Developer Jobs in Tennessee (NOW HIRING)

Community Health Systems

ServiceNow Developer

Franklin, TN · On-site

$53.25 - $73.25/hr

The ideal candidate will possess deep expertise across multiple ServiceNow modules (e.g., ITSM ... Mentor junior developers and contribute to the team's technical growth. Required Qualifications * 3 ...

Whopper Technologies

ServiceNow Developer

Memphis, TN · On-site

$52.50 - $72.25/hr

The ideal candidate will bring strong ITSM experience along with hands-on Flow Designer and ... Engineering, and the Public sector. With a focus on deploying top-tier talent and fostering ...

NexTech Solutions

ServiceNow Developer

Arlington, TN · On-site

$48 - $66.25/hr

ServiceNow Developer Location: Memphis, TN | Onsite Preferred Overview We are seeking an ... Develop and maintain ITSM solutions related to incidents, requests, and other core service ...

Nextech

ServiceNow Developer

Arlington, TN

$48 - $66.25/hr

ServiceNow Developer Location: Memphis, TN | Onsite Preferred Overview We are seeking an ... Develop and maintain ITSM solutions related to incidents, requests, and other core service ...

DPR Construction

ServiceNow Developer

Nashville, TN · Hybrid

$97K - $183K/yr

Develop and enhance ServiceNow applications and workflows within HRSD and ITSM products along with ... Developer . * Familiarity with the construction industry, compliance requirements, and field ...

Stem Xpert

Cloud Solution Engineer

Nashville, TN · Hybrid

Role : Cloud Solution Engineer Duration : 12+ Months Location : Nashville TN Pay rate : Can be ... ITSM exposure Team player with strong work ethic, committed to hard work. Additional Information ...

Jobtailor

EIT Engineering Team Lead

Chattanooga, TN · On-site

$100 - $130/hr

Familiarity with ITSM tools such as ServiceNow, Jira, or Cherwell. * Strong analytical ... Knowledge of Azure DevOps (ADO) Notes * This is a fully remote role, but onsite interviews at our ...

QualX Corporation

Project Engineer

Memphis, TN · On-site

$100K - $120K/yr

Job Title Project Engineer Location Memphis, TN 38118 US (Primary) Category Information Technology ... Support ticketing and ITSM workflows (ServiceNow) and contribute to effective change management.

United Airlines

.Net SQL developer

Nashville, TN

$68K/yr

Experience using ticketing tools such as ServiceNow, Jira, or similar ITSM platforms. The base ... engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data ...

Wmeimg

Senior IT Support Engineer

Nashville, TN · Hybrid

The Senior IT Support Engineer will serve as a visible and trusted technology partner for employees ... Contribute to ITSM process maturity by supporting incident, request, knowledge, and asset ...

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Itsm Developer information

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$15

$47

$74

How much do itsm developer jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for itsm developer in Tennessee is $47.96, according to ZipRecruiter salary data. Most workers in this role earn between $36.63 and $58.70 per hour, depending on experience, location, and employer.

What is an ITSM developer?

An ITSM Developer is responsible for designing, developing, and maintaining IT Service Management (ITSM) solutions, typically using platforms like ServiceNow, BMC Remedy, or Cherwell. They customize workflows, automate processes, and integrate ITSM tools with other enterprise systems to improve service delivery and efficiency. Their role involves scripting, API development, and configuring ITSM modules to align with business needs. ITSM Developers work closely with IT teams and stakeholders to enhance service management processes and ensure system reliability.

What does an ITSM developer do?

As an ITSM Developer, your daily tasks typically include designing, developing, and configuring workflows and automation processes within ITSM tools to support IT operations. You will often work closely with IT service managers, business analysts, and other development teams to gather requirements, troubleshoot issues, and implement enhancements. Additionally, you may be responsible for maintaining documentation, performing system upgrades, and ensuring the ITSM platform's reliability and security. This collaborative role allows you to have a direct impact on the efficiency and effectiveness of the organization’s IT service delivery.

What are the key skills and qualifications needed to thrive in the ITSM developer position, and why are they important?

To thrive as an ITSM Developer, you need strong programming skills, a solid understanding of IT service management frameworks like ITIL, and experience in designing and implementing ITSM solutions. Familiarity with platforms such as ServiceNow, BMC Remedy, or Cherwell, as well as certifications like ITIL Foundation or ServiceNow Certified Application Developer, is highly valued. Excellent problem-solving abilities, collaboration, and clear communication are essential soft skills for this role. These skills are vital to effectively customize ITSM platforms, streamline IT processes, and ensure seamless service delivery within an organization.

What is the career path of an ITSM developer?

An ITSM developer typically starts with a technical background in IT service management, scripting, or software development. They can advance to senior roles such as ITSM architect, solutions architect, or team lead, and may pursue certifications like ITIL to enhance their expertise. Career growth often involves gaining experience with ITSM tools like ServiceNow, BMC, or Cherwell, and expanding into related areas such as process design or project management.

What are popular job titles related to Itsm Developer jobs in Tennessee?

For Itsm Developer jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Itsm Developer jobs in Tennessee look for?

The top searched job categories for Itsm Developer jobs in Tennessee are:

Itsm Developer jobs near you
Infographic showing various Itsm Developer job openings in Tennessee as of August 2026, with employment types broken down into 100% Full Time. Highlights an 74% In-person, and 26% Remote job distribution, with an average salary of $99,751 per year, or $48 per hour.

ServiceNow Developer

Community Health Systems

Franklin, TN • On-site

$53.25 - $73.25/hr

Other

Re-posted 4 days ago

Community Health Systems rating

6.9

Company rating: 6.9 out of 10

Based on 276 frontline employees who took The Breakroom Quiz

457th of 887 rated healthcare providers

Job description


We are seeking a highly skilled and experienced ServiceNow Developer to support the ongoing development, enhancement, and maintenance of our ServiceNow platform. The ideal candidate will possess deep expertise across multiple ServiceNow modules (e.g., ITSM, ITOM, HRSD, CSM, SecOps) and have a strong background in scripting, integrations, and platform architecture. This role will be key to delivering solutions that align with business goals and enterprise service management strategies.
Key Responsibilities
  • Design, develop, and implement ServiceNow applications and enhancements using JavaScript, Flow Designer, Script Includes, Business Rules, UI Policies, etc.
  • Lead the development of solutions within ITSM, ITOM, HRSD, CSM, and/or other modules based on organizational priorities.
  • Collaborate with stakeholders, BAs, and process owners to understand requirements and deliver efficient, scalable ServiceNow solutions.
  • Build and manage REST/SOAP integrations with external systems and internal tools.
  • Support platform upgrades, clone processes, and performance tuning.
  • Ensure development follows best practices, coding standards, and governance models.
  • Troubleshoot issues, perform root cause analysis, and provide timely resolution for incidents and problems.
  • Create and maintain technical documentation and knowledge articles.
  • Mentor junior developers and contribute to the team's technical growth.

Required Qualifications
  • 3-5+ years of hands-on development experience with ServiceNow.
  • Proven experience with JavaScript, Glide API, and ServiceNow development frameworks.
  • Strong experience in one or more modules: ITSM, ITOM, HRSD, CSM, SecOps, etc.
  • Experience creating custom applications and/or managing Scoped Apps.
  • Familiarity with ServiceNow integrations using REST, SOAP, and MID Server.
  • Knowledge of CMDB, Flow Designer, and Performance Analytics is a plus.
  • ServiceNow Certified System Administrator (CSA) required.
  • One or more advanced certifications (e.g., CIS-ITSM, CAD, or Application Developer) preferred.

Preferred Skills
  • Strong analytical and problem-solving skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Excellent written and verbal communication skills.
  • Agile/Scrum experience is a plus.

Work Environment
  • Work Remotely.
  • Opportunity to work on a growing, enterprise-wide platform with innovation initiatives including AI, Virtual Agent, and Process Automation.

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