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Itsm Developer Jobs (NOW HIRING)

LTM

ServiceNow ITSM Manager

Manhattan, NY · On-site

$59.50 - $81.75/hr

LTM is seeking a ServiceNow ITSM Manager to lead the organization's ITSM capabilities with ... Developer or Implementation Specialist • Experience deploying or scaling ServiceNow in a global ...

Stifel

ITSM Platform Engineer II

Saint Louis, MO · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What You'll Be Doing The ITSM Platform Engineer II serves as the primary technical escalation point for ITSM Analysts, resolving complex platforms, integration, and data issues before engaging ...

ProSidian Consulting

ServiceNow Developer (HRSD/ITSM)

Alexandria, VA · On-site +1

$57.75 - $79.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Engineering | Environmental | Sustainability | Human Capital. We help forward-thinking clients ... Develop and configure ServiceNow HRSD, ITSM, App Engine, and Virtual Agent solutions to support ...

Stifel

ITSM Platform Engineer II

Saint Louis, MO · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The ITSM Platform Engineer II serves as the primary technical escalation point for ITSM Analysts, resolving complex platforms, integration, and data issues before engaging vendors. Acting as a key ...

Stifel

ITSM Platform Engineer II

Saint Louis, MO · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What You'll Be Doing The ITSM Platform Engineer II serves as the primary technical escalation point for ITSM Analysts, resolving complex platforms, integration, and data issues before engaging ...

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Itsm Developer information

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$81

How much do itsm developer jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for itsm developer in the United States is $52.84, according to ZipRecruiter salary data. Most workers in this role earn between $40.38 and $64.66 per hour, depending on experience, location, and employer.

What is an ITSM developer?

An ITSM Developer is responsible for designing, developing, and maintaining IT Service Management (ITSM) solutions, typically using platforms like ServiceNow, BMC Remedy, or Cherwell. They customize workflows, automate processes, and integrate ITSM tools with other enterprise systems to improve service delivery and efficiency. Their role involves scripting, API development, and configuring ITSM modules to align with business needs. ITSM Developers work closely with IT teams and stakeholders to enhance service management processes and ensure system reliability.

What does an ITSM developer do?

As an ITSM Developer, your daily tasks typically include designing, developing, and configuring workflows and automation processes within ITSM tools to support IT operations. You will often work closely with IT service managers, business analysts, and other development teams to gather requirements, troubleshoot issues, and implement enhancements. Additionally, you may be responsible for maintaining documentation, performing system upgrades, and ensuring the ITSM platform's reliability and security. This collaborative role allows you to have a direct impact on the efficiency and effectiveness of the organization’s IT service delivery.

What are the key skills and qualifications needed to thrive in the ITSM developer position, and why are they important?

To thrive as an ITSM Developer, you need strong programming skills, a solid understanding of IT service management frameworks like ITIL, and experience in designing and implementing ITSM solutions. Familiarity with platforms such as ServiceNow, BMC Remedy, or Cherwell, as well as certifications like ITIL Foundation or ServiceNow Certified Application Developer, is highly valued. Excellent problem-solving abilities, collaboration, and clear communication are essential soft skills for this role. These skills are vital to effectively customize ITSM platforms, streamline IT processes, and ensure seamless service delivery within an organization.

What is the career path of an ITSM developer?

An ITSM developer typically starts with a technical background in IT service management, scripting, or software development. They can advance to senior roles such as ITSM architect, solutions architect, or team lead, and may pursue certifications like ITIL to enhance their expertise. Career growth often involves gaining experience with ITSM tools like ServiceNow, BMC, or Cherwell, and expanding into related areas such as process design or project management.
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Itsm Developer jobs near you
Infographic showing various Itsm Developer job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $109,905 per year, or $52.8 per hour.

ServiceNow ITSM & ITAM Platform Engineering

Tata Consultancy Service Limited

Phoenix, AZ • On-site

$90K - $120K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago

Job description

Role - ServiceNow ITSM & ITAM Platform Engineering
Experience Required -8+ Years
We are seeing an experienced ServiceNow developer on the ITSM & ITAM Platform Engineering team. In this position, you will play a key role in implementing, configuring, and maintaining the ServiceNow platform, driving business process automation, and delivering seamless ITSM solutions to improve efficiency across various business functions.
Must Have Technical/Functional Skills
• 3+ years of ServiceNow platform development experience
• In-depth knowledge of ServiceNow modules including ITSM, ITOM, and SecOps
• Strong proficiency in JavaScript, ServiceNow configurations (business rules, UI polices, client scripts, ACLs), Flow Designer, application development
• Experience with integrations and API development (REST, JSON)
• BS or MS Degree in Computer Science, Computer Engineering, or other related fields.
• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Application Developer (CAD)
• Conceptual architecture knowledge
• Machine Learning or Generative AI knowledge is Preferred.
Roles & Responsibilities
• Responsible for the timely delivery of development projects and may be involved in all aspects of the development life cycle, from requirements analysis and design through development, testing, implementation, and documentation.
• Provides estimates for design, build, test, and implementation phases.
• Undertakes regular code reviews to ensure alignment with development, implementation, and performance standards, providing coaching and mentoring on design and coding techniques to engineers in scrum team.
• Assists with updates to program specification/implementation documentation.
• Provides consultation to product owners with recommendations to drive their requirements to success.
• Participate as part of a scrum team applying agile principles and tools including Jira.
Generic Managerial Skills, If any
• In-depth knowledge of ServiceNow modules including ITSM, ITOM, and SecOps
• Strong proficiency in JavaScript, ServiceNow configurations (business rules, UI polices, client scripts, ACLs), Flow Designer, application development
• Experience with integrations and API development (REST, JSON)
• BS or MS Degree in Computer Science, Computer Engineering, or other related fields.
• ServiceNow Certified System Administrator (CSA)
Base Salary Range : $90,000 to $120,000 Per Annum
TCS Employee Benefits Summary:
Dis cretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

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