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Itsm Developer Jobs (NOW HIRING)

System One

Halo ITSM Developer

Salisbury, MD · Remote

$55 - $75/hr

Halo ITSM Developer Position Type: 6-Month Contract Hours: Full-Time (40 hours/week) Location: 100% Remote Hourly Rate: $55-75 per hour Position Overview We are seeking a specialized Halo ITSM ...

System One

Halo ITSM Developer

Salisbury, MD · Remote

$55 - $75/hr

Halo ITSM Developer Position Type: 6-Month Contract Hours: Full-Time (40 hours/week) Location: 100% Remote Hourly Rate: $55-75 per hour Position Overview We are seeking a specialized Halo ITSM ...

System One

Halo ITSM Developer

Salisbury, MD · Remote

$55 - $75/hr

Halo ITSM Developer Position Type: 6-Month Contract Hours: Full-Time (40 hours/week) Location: 100% Remote Hourly Rate: $55-75 per hour Position Overview We are seeking a specialized Halo ITSM ...

Momento USA

ServiceNow ITSM Developer @ Remote

Belmar, NJ · Remote

$55.25 - $76/hr

ServiceNow ITSM Developer Location: Remote Long Term Contract W2 Position Job Spec - ServiceNow ITSM Developer Develop, configure, and customize ServiceNow ITSM applications, workflows, and ...

New

Red River

ServiceNow ITSM Developer

$55.25 - $76/hr

We are seeking a highly experienced ServiceNow ITSM Developer to support the design, development, and operational excellence of the organization's ServiceNow platform, with a strong emphasis on ...

iTech AG

ServiceNow ITSM Developer (368)

Arlington, VA · On-site +1

$62 - $85.50/hr

Description OVERVIEW iTech AG is seeking a ServiceNow Developer to support federal programs by designing, developing, and enhancing ServiceNow applications across the ITSM, ITOM, ITAM, and CMDB areas ...

iTech AG

ServiceNow ITSM Developer (368)

Arlington, VA

$62 - $85.50/hr

ServiceNow CIS-ITSM PREFERRED QUALIFICATIONS * Familiarity with Agile development environments * Strong troubleshooting and communication skills SECURITY CLEARANCE * Must have the ability to gain and ...

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ITSM Developer information

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How much do itsm developer jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for itsm developer in the United States is $52.84, according to ZipRecruiter salary data. Most workers in this role earn between $40.38 and $64.66 per hour, depending on experience, location, and employer.

Does ITSM need coding?

ITSM developers often use scripting and automation tools to customize and improve IT service management processes, so some coding knowledge is beneficial. However, many ITSM platforms offer low-code or no-code options for configuring workflows and dashboards, reducing the need for extensive programming skills. Proficiency in scripting languages like PowerShell or Python can enhance an ITSM developer's effectiveness but is not always mandatory for basic tasks.

What is an ITSM Developer job?

An ITSM Developer is responsible for designing, developing, and maintaining IT Service Management (ITSM) solutions, typically using platforms like ServiceNow, BMC Remedy, or Cherwell. They customize workflows, automate processes, and integrate ITSM tools with other enterprise systems to improve service delivery and efficiency. Their role involves scripting, API development, and configuring ITSM modules to align with business needs. ITSM Developers work closely with IT teams and stakeholders to enhance service management processes and ensure system reliability.

Which IT job is most in demand?

ITSM Developer roles are in high demand due to organizations' need for effective IT service management and automation. Skills in ITIL frameworks, scripting, and service management tools like ServiceNow increase employability in this field, which is critical for maintaining IT operations and improving service delivery.

What are the key skills and qualifications needed to thrive in the Itsm Developer position, and why are they important?

To thrive as an ITSM Developer, you need strong programming skills, a solid understanding of IT service management frameworks like ITIL, and experience in designing and implementing ITSM solutions. Familiarity with platforms such as ServiceNow, BMC Remedy, or Cherwell, as well as certifications like ITIL Foundation or ServiceNow Certified Application Developer, is highly valued. Excellent problem-solving abilities, collaboration, and clear communication are essential soft skills for this role. These skills are vital to effectively customize ITSM platforms, streamline IT processes, and ensure seamless service delivery within an organization.

What are the primary day-to-day responsibilities of an ITSM Developer?

As an ITSM Developer, your daily tasks typically include designing, developing, and configuring workflows and automation processes within ITSM tools to support IT operations. You will often work closely with IT service managers, business analysts, and other development teams to gather requirements, troubleshoot issues, and implement enhancements. Additionally, you may be responsible for maintaining documentation, performing system upgrades, and ensuring the ITSM platform's reliability and security. This collaborative role allows you to have a direct impact on the efficiency and effectiveness of the organization’s IT service delivery.

What is the future scope of ITSM?

The future scope of ITSM (IT Service Management) for ITSM developers includes increased adoption of automation, AI, and machine learning to improve service delivery and efficiency. As organizations continue to digitalize, ITSM professionals with skills in cloud platforms, ITIL certifications, and automation tools will be in higher demand to manage complex IT environments and ensure seamless service management.

What is ServiceNow ITSM developer?

A ServiceNow ITSM developer is a professional who designs, develops, and implements IT Service Management solutions on the ServiceNow platform. They customize workflows, create applications, and integrate systems to improve IT service delivery, often requiring knowledge of JavaScript, ServiceNow scripting, and ITSM best practices.
More about ITSM Developer jobs
What states have the most Itsm Developer jobs? States with the most job openings for Itsm Developer jobs include:
What job categories do people searching Itsm Developer jobs look for? The top searched job categories for Itsm Developer jobs are:
ITSM Developer jobs near you
Infographic showing various Itsm Developer job openings in the United States as of July 2026, with employment types broken down into 83% Full Time, 3% Part Time, 1% Temporary, and 13% Contract. Highlights an 80% Physical, 5% Hybrid, and 15% Remote job distribution, with an average salary of $109,905 per year, or $52.8 per hour.

Halo ITSM Developer

System One

Salisbury, MD • Remote

$55 - $75/hr

Contractor

Posted 15 days ago

Job description

Job Title: Halo ITSM Developer Position Type: 6-Month Contract Hours: Full-Time (40 hours/week) Location: 100% Remote Hourly Rate: $55-75 per hour Position Overview We are seeking a specialized Halo ITSM Developer for a critical, 6-month consulting engagement with a major enterprise client. In this role, you will act as the dedicated technical expert on the Service Desk team, focusing entirely on optimizing, configuring, and enhancing the HaloITSM platform. The ideal candidate has deep, hands-on experience specifically building and modifying workflows within Halo to clear a backlog of request items and better align the platform with evolving business needs. Please note: This role strictly requires specific, proven expertise with HaloITSM. Experience solely with competitor platforms (such as ServiceNow or Freshworks) will not be considered. Key Responsibilities
  • Design, build, and optimize complex, automated workflows and IT service processes within the Halo ITSM platform.
  • Tackle a targeted list of business request items to improve service delivery speed and desk efficiency.
  • Customize Halo forms, fields, queues, and SLA matrices to match specific organizational logic.
  • Ensure the service desk tool seamlessly supports broader IT operations (Incident, Request, and Change management).
Required Qualifications
  • Must have direct, hands-on development and configuration experience with HaloITSM.
  • Strong understanding of core ITIL/ITSM methodologies (Incident Management, Service Request Fulfillment, etc.).
  • Proven ability to translate business requirements into clean, automated technical workflows.
  • Excellent communication skills to collaborate effectively with remote service desk teams and business stakeholders.
  • Ability to work autonomously in a fast-paced, full-time contract capacity.
#M1 Ref: #706-IT York