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Itsm Developer Jobs (NOW HIRING)

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ServiceNow Developer (ITSM)

New York, NY · On-site

$59 - $81.25/hr

ServiceNow Developer Location: NYC Hybrid Must (candidate from Tri-State will work) Job Type: 6 Months + Multiple Positions Requirements: * Develop and enhance ITSM modules within ServiceNow.

Danta Technologies

ServiceNow Developer(ITSM)

Dallas, TX · On-site

$53.50 - $73.50/hr

Danta Technologies is seeking a ServiceNow Developer specializing in ITSM for an ITAR-regulated project in the Aerospace and Defense industry. The role involves gathering business requirements ...

Tata Consultancy Services

ServiceNow Engineer

Plano, TX · On-site

$52 - $71.50/hr

Required : • BACHELOR OF COMPUTER SCIENCE • Experience as a ServiceNow ITSM Developer and Implementing Incident Management, Problem Management, Change Management, Knowledge Management, or Service ...

Danta Technologies

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ServiceNow Developer (ITSM)

Dallas, TX · On-site

$49 - $50/hr

ServiceNow Developer (ITSM) Location: Remote Contract: 6+ months & Extendable Pay rate - $50/hr on W2/Danta Technologies payroll (OR) $60/hr on C2C Key Responsibilities: • Gather and analyze ...

Starr Insurance Companies

ITSM Manager

New York, NY · On-site

$59 - $81.25/hr

ITSM Manager Job Summary The IT Service Management (ITSM) Manager is responsible for leading the ... ServiceNow certifications (System Administrator, Application Developer, or Implementation ...

Starr Insurance Companies

ITSM Manager

New York, NY

$59 - $81.25/hr

ITSM Manager Job Summary The IT Service Management (ITSM) Manageris responsible forleading the ... ServiceNow certifications (System Administrator, Application Developer, or Implementation ...

MatchPoint Solutions

ITSM Lead

Sunnyvale, CA · On-site

$18.75 - $24.50/hr

MatchPoint Solutions is a fast-growing, young, energetic global IT-Engineering services company ... ITSM Lead Location: Hybrid Employment Type: Contract Pay Range: USD75/hr We are seeking an ...

Match Point

ITSM Lead

Sunnyvale, CA · On-site

$198K/yr

ITSM Lead MatchPoint Solutions is a fast-growing, young, energetic global IT-Engineering services company with clients across the US. We provide technology solutions to various clients like Uber ...

MatchPoint Solutions

ITSM Lead

Sunnyvale, CA · On-site

$19 - $25/hr

MatchPoint Solutions is a fast-growing, young, energetic global IT-Engineering services company ... ITSM Lead Location: Hybrid Employment Type: Contract Pay Range: USD75/hr We are seeking an ...

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ITSM Developer information

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How much do itsm developer jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for itsm developer in the United States is $52.84, according to ZipRecruiter salary data. Most workers in this role earn between $40.38 and $64.66 per hour, depending on experience, location, and employer.

Does ITSM need coding?

ITSM developers often use scripting and automation tools to customize and improve IT service management processes, so some coding knowledge is beneficial. However, many ITSM platforms offer low-code or no-code options for configuring workflows and dashboards, reducing the need for extensive programming skills. Proficiency in scripting languages like PowerShell or Python can enhance an ITSM developer's effectiveness but is not always mandatory for basic tasks.

What is an ITSM Developer job?

An ITSM Developer is responsible for designing, developing, and maintaining IT Service Management (ITSM) solutions, typically using platforms like ServiceNow, BMC Remedy, or Cherwell. They customize workflows, automate processes, and integrate ITSM tools with other enterprise systems to improve service delivery and efficiency. Their role involves scripting, API development, and configuring ITSM modules to align with business needs. ITSM Developers work closely with IT teams and stakeholders to enhance service management processes and ensure system reliability.

Which IT job is most in demand?

ITSM Developer roles are in high demand due to organizations' need for effective IT service management and automation. Skills in ITIL frameworks, scripting, and service management tools like ServiceNow increase employability in this field, which is critical for maintaining IT operations and improving service delivery.

What are the key skills and qualifications needed to thrive in the Itsm Developer position, and why are they important?

To thrive as an ITSM Developer, you need strong programming skills, a solid understanding of IT service management frameworks like ITIL, and experience in designing and implementing ITSM solutions. Familiarity with platforms such as ServiceNow, BMC Remedy, or Cherwell, as well as certifications like ITIL Foundation or ServiceNow Certified Application Developer, is highly valued. Excellent problem-solving abilities, collaboration, and clear communication are essential soft skills for this role. These skills are vital to effectively customize ITSM platforms, streamline IT processes, and ensure seamless service delivery within an organization.

What are the primary day-to-day responsibilities of an ITSM Developer?

As an ITSM Developer, your daily tasks typically include designing, developing, and configuring workflows and automation processes within ITSM tools to support IT operations. You will often work closely with IT service managers, business analysts, and other development teams to gather requirements, troubleshoot issues, and implement enhancements. Additionally, you may be responsible for maintaining documentation, performing system upgrades, and ensuring the ITSM platform's reliability and security. This collaborative role allows you to have a direct impact on the efficiency and effectiveness of the organization’s IT service delivery.

What is the future scope of ITSM?

The future scope of ITSM (IT Service Management) for ITSM developers includes increased adoption of automation, AI, and machine learning to improve service delivery and efficiency. As organizations continue to digitalize, ITSM professionals with skills in cloud platforms, ITIL certifications, and automation tools will be in higher demand to manage complex IT environments and ensure seamless service management.

What is ServiceNow ITSM developer?

A ServiceNow ITSM developer is a professional who designs, develops, and implements IT Service Management solutions on the ServiceNow platform. They customize workflows, create applications, and integrate systems to improve IT service delivery, often requiring knowledge of JavaScript, ServiceNow scripting, and ITSM best practices.
More about ITSM Developer jobs
What states have the most Itsm Developer jobs? States with the most job openings for Itsm Developer jobs include:
What job categories do people searching Itsm Developer jobs look for? The top searched job categories for Itsm Developer jobs are:
ITSM Developer jobs near you
Infographic showing various Itsm Developer job openings in the United States as of July 2026, with employment types broken down into 85% Full Time, 3% Part Time, 1% Temporary, and 11% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $109,905 per year, or $52.8 per hour.
Sr. Remedy Solutions Architect w/ Digital Workplace

Sr. Remedy Solutions Architect w/ Digital Workplace

AttivaSoft

Rockville, MD • On-site

Contractor

Re-posted 5 days ago

Job description

Company Description
AttivaSoft is an IT Service Management Consultancy and Systems integrator that focuses on value, speed of delivery, and high performance technology solutions. Our High Performance IT approach combines people, business process and advanced technology solutions. We are experts that enjoy what we do! We are looking for a Sr. Remedy ITSM Developer with Smart Reporting experiencefor one of our clients in Rockville, MD for a government agency. This is a new position for an existing long-term contract.. Must be a US Citizen with the ability to successfully complete a full background investigation. 1099/Corp-to-Corp relationship will be offered. Great rate!
Job Description
Our team is looking to hire a strong Remedy leader who enjoys working in a fast-paced Federal Government environment. This leader will have the opportunity to showcase great technical skill and thought leadership. The project location is in Rockville, MD.
This is a corp-to-corp contract position with good pay for a duration of at least three years. This position is a new role on an existing team. The candidate must be a US citizen.
The candidate will be responsible to perform the analysis, integration, data and workflow development, documentation, testing, and implementation of solutions within the Remedy 9.x environment to support the forthcoming projects as directed.
The consultant MUST have experience with Digital Workplace and expect to perform tasks including installation, configuration, customization reconciliation, data migration, and end-user training required for the most recent upgrade to Remedy 9.x
The consultant will be expected to perform modifications/configuration of prioritized ITSM modules, and any other configurations required to support the client's processes as directed.
Qualifications
  • BMC Education with 7 or more years of experience analyzing, designing, developing, implementing, training, documenting, upgrading, and deploying Remedy ITSM.
  • The ability to work system level functionality to include Window server operations, Linux server operations, and MS SQL operations related to the installed platform of Digital Workplace.
  • The ability to communicate with customer service providers to gather requirements and configure a Service Catalog.
  • The ability to configure "front end" approvals within DW.
  • The ability to work with associated BMC product lines for integrations and communication to other BMC product SMEs.
  • BMC Remedy Action Request System 9.x- Installing, Configuring, Upgrading, Customizing
  • BMC Remedy ITSM 8.x- SRM Advanced Interface Forms experience, Incident Management, Change Management and integrations to Remedy (Web Services)
  • Digital Workplace experience

As a BMC ITSM Developer, the candidate will be responsible for developing and providing support on BMC remedy ITSM 9.x
  • Install and configuration of BMC Remedy application
  • The candidate will need to have functional / Technical knowledge covering ITSM best practices, methodology and workflow
  • The candidate will also need to have technical experience with Remedy workflow programming, ability to troubleshoot using Remedy log files
  • Knowledge of ITIL compliance processes and ITSM suite capabilities
  • Participate in the delivery of a Remedy 9.x ITSM implementation project which shall involve assessment, designing, building, integrating, testing and deploying a Remedy ITSM solution.

Additional Information
AttivaSoft, LLC is a is an Equal Opportunity Employer and does not discriminate on the basis of race, national origin, religion, color, gender, sexual orientation, age, non-disqualifying physical or mental disability or any other basis covered by law.
For more information, please contact Ivo Tasong, Hiring Manager at (202) 236-9006.
**Please no third party phone calls, emails or submissions will be considered.

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