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Hypercare Jobs (NOW HIRING)

System One

Supply Chain Expert

Belton, TX · Remote

Design and implement a scalable Hypercare operating model that supports warehouse and distribution center launches across North America. * Define the end-to-end launch support lifecycle, including ...

Amtec Enterprise

Be Seen First

Laboratory Technician

Cambridge, MA · On-site

$24/hr

Provide on-demand laboratory operations support to Fit-out and Hypercare lead * Immediately identify and escalate issues to the Fit-Out and Hypercare lead to prevent operational delays. Preferred ...

Scalence L.L.C.

MuleSoft Developer

Montvale, NJ · On-site

$52.50 - $69.75/hr

... hypercare Qualifications : Required : • Designs and develops complex integrations based on the requirements ensuring adherence to predefined templates, standards and patterns. • Supports SIT, UAT ...

Eliassen Group

PTP Invoicing Lead

Nashville, TN · On-site

$80 - $90/hr

Lead hypercare activities, issue triage, prioritization, and escalation management post go-live. * Oversee data integrations between legacy ERPs, Oracle Fusion, and upstream/downstream systems.

NinjaOne

Primary Care Physician (POB I, 804)

Austin, TX · On-site

$100 - $130/hr

Hypercare Through: December 2026 What You'll Be Doing Greenhouse Implementation * Lead the end‑to‑end implementation of Greenhouse across NinjaOne's global Talent Acquisition organization * Serve ...

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How much do hypercare jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for hypercare in the United States is $24.69, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $26.44 per hour, depending on experience, location, and employer.

What is a hypercare?

A Hypercare job refers to a critical support role during the post-launch or go-live phase of a project, product, or system implementation. It involves providing immediate assistance, monitoring for issues, and ensuring a smooth transition by addressing any technical, operational, or user concerns. Hypercare teams work closely with stakeholders to resolve problems quickly, minimize disruptions, and optimize performance. This phase typically lasts for a defined period until stability is achieved and normal support processes take over.

What are the key skills and qualifications needed to thrive in the hypercare position, and why are they important?

To thrive in a Hypercare role, you need an in-depth understanding of IT systems or software products, strong troubleshooting abilities, and experience in post-launch support. Familiarity with incident management tools, ticketing systems like ServiceNow or Jira, and ITIL certification are often required. Excellent communication, patience, and problem-solving skills are vital for effectively supporting users and collaborating with project teams. These skills ensure smooth transitions after product launches, rapid resolution of issues, and high user satisfaction.

What are the typical responsibilities and daily activities for someone working in a hypercare role?

During a Hypercare period, your main responsibilities involve monitoring technical systems, promptly resolving user issues, and ensuring that any post-launch problems are addressed efficiently. You will often collaborate closely with end-users, IT teams, and business stakeholders to triage incidents, implement fixes, and provide updates on progress. Daily activities can range from troubleshooting technical errors and managing support tickets, to conducting user training and updating documentation. The Hypercare environment is fast-paced and requires a proactive approach to problem-solving, as well as strong teamwork skills.

More about Hypercare jobs
What cities are hiring for Hypercare jobs? Cities with the most Hypercare job openings:
What states have the most Hypercare jobs? States with the most job openings for Hypercare jobs include:
What job categories do people searching Hypercare jobs look for? The top searched job categories for Hypercare jobs are:
Hypercare jobs near you
Infographic showing various Hypercare job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, and 13% Contract. Highlights an 73% Physical, 9% Hybrid, and 18% Remote job distribution, with an average salary of $51,363 per year, or $24.7 per hour.

Manufacturing ERP Business Analyst

Neshent Technologies

North Decatur, GA

Full-time

Posted 4 days ago

Job description

Primary Responsibilities
  • Support ERP deployment activities, including requirements gathering, process validation, testing, data validation, training, cutover, go-live, and Hypercare.
  • Collaborate with plant operations, business users, and technical teams to analyze issues, identify root causes, and support timely resolution.
  • Document business requirements, functional specifications, process flows, test scripts, training materials, and user documentation.
  • Support manufacturing operations, including:
    • Production
    • Inventory Management
    • Warehouse Operations
    • Shipping & Receiving
  • Perform system validation, user acceptance testing (UAT), and data verification.
  • Provide on-site support during deployment, stabilization, and Hypercare activities.
  • Identify process improvements and apply lessons learned to future deployment phases.
  • Partner with cross-functional teams to ensure successful ERP adoption and operational efficiency.
  • Travel extensively to manufacturing plant locations based on deployment schedules and business needs.
Required Qualifications
  • Proven experience as a Business Analyst supporting ERP implementation and deployment projects in manufacturing environments.
  • Strong knowledge of:
    • Manufacturing Operations
    • Production Processes
    • Inventory Management
    • Warehouse Management
    • Shipping & Receiving
  • Experience supporting full ERP deployment lifecycle, including testing, cutover, go-live, and Hypercare.
  • Strong analytical, troubleshooting, and problem-solving skills.
  • Excellent communication, documentation, and stakeholder management skills.
  • Ability to work effectively with business users, plant personnel, and technical teams.
  • Willingness and ability to travel extensively and provide on-site plant support.
Preferred Qualifications
  • Experience with Infor M3, Factory Track, or CFS.
  • Experience in the Food & Beverage or Poultry Manufacturing industry.
  • Knowledge of ERP best practices, manufacturing workflows, and supply chain operations.
  • Experience supporting multiple ERP deployment waves in enterprise manufacturing environments.

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