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About HYBE America

HYBE America is part of HYBE, a global leader at the intersection of music, entertainment, and technology. We represent some of the world’s most influential artists and continue to expand our creative and cultural impact across the Americas. At HYBE, we believe in the power of music and foster a culture built on Passion, Autonomy, and Trust.

Position Overview

The Associate, Logistics will support all logistics operations across our multi-channel merchandise business, managing warehouse partners, freight forwarders, and customs processes. This role will assist in the management of 3PL warehouses, freight forwarders, and customs brokers to ensure compliant, cost-effective, and timely product movement across borders. The ideal candidate will bring experience in import/export compliance, tariff management, and inventory management, along with the ability to proactively escalate logistics issues in a dynamic, fast-paced environment.

This is a full-time, hybrid role based in our Santa Monica office, with in-person collaboration [3] days per week and remote work [2] days per week.

Key Responsibilities

• Support the oversight of daily warehouse operations with 3PL partners: receiving, pick/pack, inventory management, and returns.
• Assist freight forwarding partners for import/export of merchandise, including customs documentation and tariff classification.
• Coordinate time-sensitive shipments for global tours, pop-up activations, and retail events, ensuring on-time delivery to venues or local partners.
• Maintain accurate inventory records across multiple sales channels (tour, D2C, wholesale, consignment).
• Monitor standard operating procedures for stock reconciliation, loss prevention, and damaged goods handling.
• Analyze logistics spend and recommend cost-saving measures while maintaining service levels.
• Act as a point of contact for warehouse partners, freight forwarders, customs brokers, and internal stakeholders.
• Support the Merch Production and Product Development teams with delivery timelines, tracking, and inbound QC checks.
• Maintain clear documentation of logistics workflows for internal alignment and HQ reporting.

Qualifications

• 1-2 years of experience in logistics or supply chain management, preferably for consumer goods or entertainment merchandise (high SKU count).
• Demonstrated knowledge of U.S. import/export regulations, customs clearance, and tariff schedules.
• Hands-on experience managing 3PL warehouses, freight forwarders, and last-mile delivery partners.
• Proven record of managing complex, multi-channel inventory.
• Advanced Excel skills; familiarity with SAP or WMS systems.
• Excellent problem-solving and cross-cultural communication skills.
• Bilingual proficiency in Korean and English is required.

Don't match every skill listed? Almost nobody does! Think you're a good fit anyway? Please let us know.

Salary Range

The salary range for this job is $72,000 to $80,000. This is a good faith effort at the time of posting. This range is base salary only and does not include benefits and any other compensatory components of the role.

Why Join Us

At HYBE America, you’ll play a pivotal role in shaping the voice and reputation of one of the most dynamic and innovative companies in global entertainment. You’ll work with some of the world’s most exciting artists and help tell the stories that define culture. We back our passion for music with benefits that take care of you, so you can bring your best to the work that inspires millions.

Benefits

• Medical, dental, and vision insurance
• Company 401(k) match up to 5%
• Flexible paid time off
• FSA
• Life insurance
• Wellhub membership that gives you access to gyms and fitness studios
• Excellent parental leave policies

***HYBE America is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.***