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Hyatt Shared Service Center Jobs (NOW HIRING)

Epiroc

Service Center Manager

Austell, GA · On-site

As a Service Center Manager, you will lead daily operations to ensure the profitable growth of your ... shared accountability. * Lead, develop, and support direct reports through all phases of the ...

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How much do hyatt shared service center jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for hyatt shared service center in the United States is $19.96, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.39 per hour, depending on experience, location, and employer.

What types of teams or departments will I collaborate with in a Hyatt Shared Service Center role?

In a Hyatt Shared Service Center role, you will regularly collaborate with various hotel departments, including Finance, Human Resources, Operations, and Procurement. This position often requires close communication with hotel property teams to resolve discrepancies, provide support on financial matters, and ensure accurate information flow between central services and on-site staff. You may also work with external vendors or auditors, depending on your specific function within the center. The collaborative nature of this environment enhances efficiency and allows you to gain broad exposure to different aspects of hotel management, which can be valuable for career growth within Hyatt.

What are the key skills and qualifications needed to thrive in the Hyatt Shared Service Center position, and why are they important?

To thrive in a Hyatt Shared Service Center, you need strong analytical skills, attention to detail, and a background in finance, accounting, or business administration. Familiarity with enterprise resource planning (ERP) systems like SAP, proficiency in Microsoft Office, and experience with payroll or accounts processing software are often required. Strong communication, teamwork, and problem-solving abilities help you excel in a collaborative, fast-paced environment. These skills ensure efficient and compliant processing of financial transactions and support smooth operations across multiple hotel locations.

What is a Hyatt Shared Service Center job?

A Hyatt Shared Service Center (SSC) job involves providing administrative, financial, and customer support services to multiple Hyatt hotels from a central location. These roles are designed to streamline operations, improve efficiency, and enhance hotel services by handling tasks such as accounting, payroll, reservations, and human resources. Employees in an SSC role collaborate with hotel teams to ensure smooth daily operations while maintaining Hyatt's high service standards.

More about Hyatt Shared Service Center jobs
What cities are hiring for Hyatt Shared Service Center jobs? Cities with the most Hyatt Shared Service Center job openings:
What are the most commonly searched types of Hyatt Shared Service Center jobs? The most popular types of Hyatt Shared Service Center jobs are:
What states have the most Hyatt Shared Service Center jobs? States with the most job openings for Hyatt Shared Service Center jobs include:
What job categories do people searching Hyatt Shared Service Center jobs look for? The top searched job categories for Hyatt Shared Service Center jobs are:
Hyatt Shared Service Center jobs near you
Infographic showing various Hyatt Shared Service Center job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $41,527 per year, or $20 per hour.
Contact Center Analyst - Vendor Onboarding, Shared Services

Contact Center Analyst - Vendor Onboarding, Shared Services

CRH

Alpharetta, GA • On-site

Full-time

Medical, Dental, Retirement

Posted 3 days ago

Job description

Contact Center Analyst - Vendor Onboarding, Shared Services
AMAT
Alpharetta, Georgia, United States
Job ID: 523844
CRH's Americas Materials division is the leading integrated supplier of aggregates, asphalt, ready mixed concrete and paving and construction services in North America. Our operations span North America with over 29,000 employees at close to 1,660 locations in 45 US States and 2 Canadian provinces.
Job Summary:
The Contact Center Analyst - Vendor Onboarding is responsible for supporting the end-to-end business partner setup process by serving as a primary point of contact for external vendors and customers. This role focuses on gathering required documentation, validating information, and ensuring all onboarding requirements are completed accurately and efficiently. The Analyst will communicate directly with business partners to resolve inquiries, provide guidance on onboarding steps, and ensure a smooth, timely setup experience. This position plays a key role in maintaining data integrity, supporting compliance standards, and delivering a high-quality service experience throughout the onboarding lifecycle.
What Center of Excellence does:
A Center of Excellence (CoE) is a strategic unit that drives innovation, standardization, and best practices while prioritizing customer experience. It ensures that financial operations like accounts payable, receivable, budgeting, and reporting are not only efficient and consistent but also aligned with the needs of internal and external stakeholders. By leveraging advanced technology, analytics, and industry insights, the CoE delivers accurate, timely, and actionable financial support that enhances the overall customer experience. It fosters clear communication, responsiveness, and tailored solutions, ensuring that every financial interaction adds value and builds trust. Ultimately, a finance CoE bridges operational excellence with customer-centricity, transforming financial processes into a seamless, user-friendly experience.
What Shared Services Does:
A Shared Services Center (SSC) centralizes critical business processes, streamlining operations, reducing costs, and delivering consistent quality. By consolidating areas such as finance, procurement, payroll, and reporting, SSC eliminates duplication, frees time for strategic priorities, and fosters efficiency. SSC's primary functions include:
  • O2C (Order-to-Cash): Manages the customer journey from order to payment, driving smoother revenue processes.
  • R2R (Record-to-Report): Enables robust financial reporting and accounting.
  • P2P (Procure-to-Pay): Ensures timely vendor payments and strong supplier relationships. Manages the Travel and Expense program.
  • Center of Excellence: Drives innovation and continuous improvement.
  • Payroll (Hire-to-Retire): Ensures accurate, compliant employee payments.

Shared Services enables companies to focus on growth and strategic goals while maintaining operational excellence.
Key Responsibilities:
  • Support the design, implementation, and maintenance of standardized finance and accounting processes across regions and functions.
  • Communicate directly with vendors and customers to gather necessary information and documentation to complete the end-to-end Business Partner setup process.
  • Analyze financial data and trends to identify improvement opportunities and support business decisions.
  • Partner with internal stakeholders to align on reporting standards, process enhancements, and compliance requirements.
  • Contribute to the development of training materials and documentation for finance process standardization.
  • Leverage automation and data visualization tools to streamline reporting and analytics.
  • Analyze contact center metrics and data to identify trends, issues, and opportunities for improvement.
  • Develop and maintain reporting tools and dashboards to provide insights into contact center performance.
  • Collaborate with management to define and track key performance indicators (KPIs) and service level agreements (SLAs).
  • Participate in cross-functional projects aimed at improving finance operations and control frameworks.
  • Perform other related duties as assigned.

Education & Qualifications:
  • Bachelor's degree or equivalent work experience (required).
  • Minimum of 2 years of experience working in a Contact Center within a Finance and Accounting Shared Services Center preferred.
  • Minimum 1 years of experience working with automated help desk solution (ticketing system)
  • Experience with ERP systems (e.g., SAP S/4HANA), data analytics tools (e.g., Power BI), and Excel modeling.
  • Excellent verbal and written communication skills and ability to properly seek and handle customers' feedback.
  • Experience with automation enablement tools (AI, RPA) a plus.
  • Strong skills in process improvement, stakeholder engagement, and communication.
  • Strong analytical mindset, organizational skills with attention to detail, and the ability to manage competing priorities.
  • Team-oriented mindset with a focus on collaboration and customer service excellence.

Work Environment:
Normal office working conditions with a quiet noise level.
What CRH Offers You
  • Highly competitive base pay
  • Comprehensive medical, dental and disability benefits programs
  • Group retirement savings program
  • Health and wellness programs
  • An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.
If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!
CRH Americas Materials Inc. is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability
CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person.
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About CRH

Sourced by ZipRecruiter

CRH has a long and proud heritage as one of North America's largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the CRH family. CRH operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.

Industry

Construction materials wholesalers

Company size

10,000+ Employees

Headquarters location

Dublin, Dublin, IE

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