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Internship Western Union Call Center Jobs (NOW HIRING)

Western Elite

Call Center Agent

Las Vegas, NV · On-site

$17 - $19/hr

Western Elite is a premier leader in waste management services providing efficient and sustainable waste solutions to our clients. As a company committed to excellence, we pride ourselves on our ...

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Internship Western Union Call Center information

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How much do internship western union call center jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for internship western union call center in the United States is $17.31, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What are the most common challenges faced by interns at a Western Union Call Center, and how can they be overcome?

Interns at a Western Union Call Center often encounter challenges such as navigating complex customer inquiries, adapting to a fast-paced environment, and managing high call volumes. To overcome these challenges, interns are encouraged to make full use of the comprehensive training provided, actively seek feedback from supervisors, and collaborate with more experienced team members. Developing strong communication and problem-solving skills is key, and maintaining a positive attitude helps in handling demanding situations effectively. Interns who are proactive in learning and adapting typically find the experience highly rewarding and beneficial for future career growth.

What are the key skills and qualifications needed to thrive as an intern at the Western Union Call Center, and why are they important?

To thrive as a Western Union Call Center intern, you need strong communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and proficiency in common office applications are typically required. Active listening, problem-solving, and patience help interns deliver excellent customer service and efficiently resolve client concerns. These skills and qualities are crucial for ensuring customer satisfaction and supporting smooth call center operations.

What is an Internship at the Western Union Call Center?

An internship at the Western Union Call Center is a temporary position designed for students or recent graduates looking to gain practical experience in customer service and financial services. Interns typically handle customer inquiries, assist with money transfer processes, and learn about Western Union’s products and compliance standards. The program provides hands-on training, mentorship, and an opportunity to develop communication and problem-solving skills in a fast-paced environment. Interns may also participate in team meetings and projects, contributing to the overall efficiency of the call center.

What is the difference between Internship Western Union Call Center vs Customer Service Representative?

AspectInternship Western Union Call CenterCustomer Service Representative
CredentialsTypically students or entry-level applicants, no formal certification requiredHigh school diploma or equivalent; some roles may prefer customer service experience
Work EnvironmentCall center setting, fast-paced, team-orientedOffice or call center, customer-facing, dynamic
Industry UsageCommonly used for training and entry-level roles in financial servicesWidespread across various industries including banking, retail, and telecom

In summary, the Internship Western Union Call Center is an entry-level training position focused on gaining experience in financial services customer support, while a Customer Service Representative is a more permanent role requiring some experience and applicable skills. Both roles operate in similar call center environments but differ in duration and career progression opportunities.

More about Internship Western Union Call Center jobs
What cities are hiring for Internship Western Union Call Center jobs? Cities with the most Internship Western Union Call Center job openings:
What are the most commonly searched types of Western Union Call Center jobs? The most popular types of Western Union Call Center jobs are:
What states have the most Internship Western Union Call Center jobs? States with the most job openings for Internship Western Union Call Center jobs include:
What job categories do people searching Internship Western Union Call Center jobs look for? The top searched job categories for Internship Western Union Call Center jobs are:
Internship Western Union Call Center jobs near you
Infographic showing various Internship Western Union Call Center job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 13% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,995 per year, or $17.3 per hour.
Credit Union Call Center Representative

Credit Union Call Center Representative

Georgia Heritage Federal Credit Union

Savannah, GA

$15 - $18.75/hr

Other

Posted 6 days ago

Job description

Description

Description

The Call Center Representative provide assists in problem resolution for our members. This position provides information and member support concerning the credit union and its products and services to credit union members, ensuring the highest quality of member service.

Requirements

Duties and Responsibilities

1. Serve membership by providing service and information in a pleasant, professional, and efficient manner via telephone or correspondence.2. Research and solve more complex member questions, problems, and complaints concerning credit union acc ounts.3. Continuously check member service voicemail and online chats and reply to these call/inquiries accordingly.4. Close accounts, verify accounts, process stop payments on checking accounts, order debit/ATM cards, and answer questions regarding share accounts, checking accounts, open loans and forward members to lending officer queues with all new loan requests.5. Log and prepare daily mail for branch processing.6. Cross-sell credit union products and services when appropriate.7. Assist members with basic questions regarding their loans and transfer to a loan officer for additional information when appropriate.8. Assist members with remote access. Such as online banking, mobile banking and remote check depositing.9. Provide information for incoming wires and prepare outgoing wire transfers received by phone.10. Work the Online Account Opening (OAO) queue following current procedures on a daily basis. 11. Respond to member requests, problems and complaints and/or directs them, via warm transfer, to the proper person for specific information and assistance.12. Remain current and knowledgeable on the various products and services offered by the Credit Union.13. Report trends in calls of credit union issues to Call Center Manager/Lead or other department leads in order to report potential credit union issues.14. Assist the credit union with outbound calling and other marketing initiatives as requested.15. Manage length of calls by obtaining member name, account number, type of issue and call back number. Must return all calls in a timely manner, even if only to inform member of time frame for resolution.16. Responsible for researching member inquiries to ensure proper follow up and satisfaction.17. Ensure that all credit union member- employee-related business is kept in the strictest confidence.18. Treat all credit union members and employees with a positive and cooperative attitude.19. May cross-train or assist in cross-training other call center representatives20. Be available to work according to the current Call Center schedule knowing future Saturday hours or extended hours may be added. 21. Performs other duties as assigned. 

Requirements



Qualifications

  • High school diploma or equivalent
  • One or more years of experience as a Teller or previous Member Service experience is preferred.

Skills

  • Effective at sales
  • Self-motivated
  • Detail oriented and performance accuracy
  • Strong ability to multi task
  • Possess strong computer skills
  • Personable and professional 

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