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Full Time Western Union Call Center Jobs (NOW HIRING)

Sound Credit Union

Call Center Representative

Tacoma, WA · On-site

$21.50 - $26.50/hr

Sound Credit Union is currently seeking a Call Center Representative to join our team! If you have a passion for helping others, possess a sense of curiosity, enjoy problem-solving, value building ...

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Full Time Western Union Call Center information

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How much do full time western union call center jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for full time western union call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Full Time Western Union Call Center vs Customer Service Representative?

AspectFull Time Western Union Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training varies
Work EnvironmentCall center setting, inbound calls, fast-pacedOffice or retail environment, in-person or phone interactions
Industry UsageFinancial services, money transferRetail, banking, or service industries
Common Search IntentJob roles in Western Union or money transfer companiesCustomer service jobs in various sectors

The Full Time Western Union Call Center role focuses on handling inbound money transfer inquiries within a call center environment, requiring specific training in financial services. Customer Service Representatives may work across various industries, often in retail or banking, with broader responsibilities. While both roles involve customer interaction, the Western Union position is specialized in financial transactions, making it distinct in credentials and work setting.

More about Full Time Western Union Call Center jobs
What cities are hiring for Full Time Western Union Call Center jobs? Cities with the most Full Time Western Union Call Center job openings:
What are the most commonly searched types of Western Union Call Center jobs? The most popular types of Western Union Call Center jobs are:
What states have the most Full Time Western Union Call Center jobs? States with the most job openings for Full Time Western Union Call Center jobs include:
What job categories do people searching Full Time Western Union Call Center jobs look for? The top searched job categories for Full Time Western Union Call Center jobs are:
Full Time Western Union Call Center jobs near you
Infographic showing various Full Time Western Union Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Credit Union Call Center Representative

Georgia Heritage Federal Credit Union

Savannah, GA • On-site

$16/hr

Full-time

Re-posted 19 days ago

Job description

Description
The Call Center Representative provide assists in problem resolution for our members. This position provides information and member support concerning the credit union and its products and services to credit union members, ensuring the highest quality of member service.
Requirements
Duties and Responsibilities
1. Serve membership by providing service and information in a pleasant, professional, and efficient manner via telephone or correspondence.2. Research and solve more complex member questions, problems, and complaints concerning credit union acc ounts.3. Continuously check member service voicemail and online chats and reply to these call/inquiries accordingly.4. Close accounts, verify accounts, process stop payments on checking accounts, order debit/ATM cards, and answer questions regarding share accounts, checking accounts, open loans and forward members to lending officer queues with all new loan requests.5. Log and prepare daily mail for branch processing.6. Cross-sell credit union products and services when appropriate.7. Assist members with basic questions regarding their loans and transfer to a loan officer for additional information when appropriate.8. Assist members with remote access. Such as online banking, mobile banking and remote check depositing.9. Provide information for incoming wires and prepare outgoing wire transfers received by phone.10. Work the Online Account Opening (OAO) queue following current procedures on a daily basis. 11. Respond to member requests, problems and complaints and/or directs them, via warm transfer, to the proper person for specific information and assistance.12. Remain current and knowledgeable on the various products and services offered by the Credit Union.13. Report trends in calls of credit union issues to Call Center Manager/Lead or other department leads in order to report potential credit union issues.14. Assist the credit union with outbound calling and other marketing initiatives as requested.15. Manage length of calls by obtaining member name, account number, type of issue and call back number. Must return all calls in a timely manner, even if only to inform member of time frame for resolution.16. Responsible for researching member inquiries to ensure proper follow up and satisfaction.17. Ensure that all credit union member- employee-related business is kept in the strictest confidence.18. Treat all credit union members and employees with a positive and cooperative attitude.19. May cross-train or assist in cross-training other call center representatives20. Be available to work according to the current Call Center schedule knowing future Saturday hours or extended hours may be added. 21. Performs other duties as assigned.
Requirements
Qualifications
  • High school diploma or equivalent
  • One or more years of experience as a Teller or previous Member Service experience is preferred.

Skills
  • Effective at sales
  • Self-motivated
  • Detail oriented and performance accuracy
  • Strong ability to multi task
  • Possess strong computer skills
  • Personable and professional

Salary Description
$16.00 per hour

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