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Full Time Western Union Call Center Jobs (NOW HIRING)

CPCU/SFCU

Call Center Specialist

Norwich, CT · On-site

$16.75 - $21/hr

Description: This a full-time position with a 37.50 hour work week. Monday-Thursday 8:30-4:30 ... Travels among all Credit Union branch locations and the Call Center to provide support during ...

Sound Credit Union

Call Center Representative

Tacoma, WA · On-site

$21.50 - $26.50/hr

Sound Credit Union is currently seeking a Call Center Representative to join our team! If you have a passion for helping others, possess a sense of curiosity, enjoy problem-solving, value building ...

Sound Credit Union

Call Center Representative

Tacoma, WA

$21.50 - $26.50/hr

Sound Credit Union is currently seeking a Call Center Representative to join our team! If you have a passion for helping others, possess a sense of curiosity, enjoy problem-solving, value building ...

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Full Time Western Union Call Center information

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How much do full time western union call center jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for full time western union call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Full Time Western Union Call Center vs Customer Service Representative?

AspectFull Time Western Union Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training varies
Work EnvironmentCall center setting, inbound calls, fast-pacedOffice or retail environment, in-person or phone interactions
Industry UsageFinancial services, money transferRetail, banking, or service industries
Common Search IntentJob roles in Western Union or money transfer companiesCustomer service jobs in various sectors

The Full Time Western Union Call Center role focuses on handling inbound money transfer inquiries within a call center environment, requiring specific training in financial services. Customer Service Representatives may work across various industries, often in retail or banking, with broader responsibilities. While both roles involve customer interaction, the Western Union position is specialized in financial transactions, making it distinct in credentials and work setting.

More about Full Time Western Union Call Center jobs
What cities are hiring for Full Time Western Union Call Center jobs? Cities with the most Full Time Western Union Call Center job openings:
What are the most commonly searched types of Western Union Call Center jobs? The most popular types of Western Union Call Center jobs are:
What states have the most Full Time Western Union Call Center jobs? States with the most job openings for Full Time Western Union Call Center jobs include:
What job categories do people searching Full Time Western Union Call Center jobs look for? The top searched job categories for Full Time Western Union Call Center jobs are:
Full Time Western Union Call Center jobs near you
Infographic showing various Full Time Western Union Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Contact Center Representative Full Time

VELOCITY CREDIT UNION

Austin, TX • On-site, Remote

$17.50 - $22.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Contact Center Representative

Are you passionate about helping people and making a real difference in their financial journey? At Velocity, we're looking for dynamic, service-driven individuals who are passionate about building lasting relationships and helping members achieve their financial goals. If you enjoy problem-solving, providing personalized service, and connecting with others, this could be the perfect opportunity for you!

At Velocity, we're committed to helping our members and their families achieve more by delivering exceptional service and value. Our culture is rooted in empathy, collaboration, and a shared sense of purpose. We believe in meeting people where they are, staying curious, and working together to create better outcomes. Every day, we strive to make a positive impact on our members, their families, and the communities we serve.

What you bring to the team:

  • High school diploma or equivalent required; specialized training in financial institution operations preferred.
  • One year of direct customer service experience required.
  • One year of call center experience preferred.
  • Previous experience working in a financial institution or credit union call center preferred.
  • Excellent verbal, written, and active listening skills.
  • Strong computer proficiency and experience using common office applications and equipment.
  • Passion for helping others and delivering exceptional member experiences.
  • Ability to work in a fast-paced environment with strong attention to detail.
  • Strong problem-solving skills with the ability to research issues, resolve concerns, and determine when escalation is appropriate.
  • Adaptable team player who values collaboration, knowledge sharing, feedback, and continuous learning.
  • Flexibility to work department hours, including Saturdays.

Your day-to-day:

As our members' first point of contact, you'll be the pleasant, professional, and friendly voice of Velocity, providing exceptional service, resolving financial matters, and educating our members about products and services that will enhance their financial well-being. This position is not currently remote and will need to report to the Austin, TX Velocity headquarters. Opportunities to work remotely may be available after initial training period.

Why Velocity?

At Velocity, our mission is to provide our members personalized service and unique value as their local banking alternative. We take pride in our work culture, exemplify our core values daily, and stand by the credit union philosophy of People Helping People to continue to drive our vision of making a positive impact on our members and their financial goals.

This position offers competitive pay, great benefits including medical/dental/vision, 401(k) with matching, flexible spending accounts, a fun working environment and culture, generous paid time off, company-paid life insurance and disability, referral bonuses, paid holidays, discounted gym membership, tuition reimbursement, training and ongoing coaching, opportunities for career growth, employee reward and recognition system, employee and family events, and more!

Velocity provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, genetics, sexual orientation, national origin, age disability, or status as a covered veteran in accordance with applicable federal, state and local laws.

Apply