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Executive Western Union Call Center Jobs (NOW HIRING)

Intrepid Credit Union

Call Center Associate

Helena, MT · On-site

$16.60/hr

Why Intrepid Credit Union? There are many jobs in the market right now and you want to find the ... Inclusive and Open Culture Our executive leadership, managers and supervisors are open and ...

CorePlus Credit Union

Call Center Specialist

Norwich, CT · On-site

$16.75 - $21/hr

Travels among all Credit Union branch locations and the Call Center to provide support during ... staffing shortages. * Demonstrates a strong working knowledge of Credit Union products and services ...

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Executive Western Union Call Center information

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$26.5K

$93.6K

$184K

How much do executive western union call center jobs pay per year?

As of Aug 21, 2026, the average yearly pay for executive western union call center in the United States is $93,552.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $120,500.00 per year, depending on experience, location, and employer.

What is the difference between Executive Western Union Call Center vs Customer Service Representative Western Union Call Center?

AspectExecutive Western Union Call CenterCustomer Service Representative Western Union Call Center
CredentialsHigh school diploma or equivalent; experience in customer service and salesHigh school diploma or equivalent; basic customer service skills
Work EnvironmentFast-paced call center handling high-value transactions and client inquiriesCall center setting focused on routine customer support and transaction processing
Employer & IndustryWestern Union, financial services industryWestern Union, financial services industry

The Executive Western Union Call Center role typically involves handling complex transactions and client relationships, requiring more experience and specialized skills. In contrast, the Customer Service Representative position focuses on routine customer support and transaction processing. Both roles operate within Western Union's call centers and share industry credentials, but the executive role demands higher expertise and responsibilities.

How to become an Executive Western Union Call Center agent?

To become an Executive Western Union Call Center agent, candidates typically need a high school diploma or equivalent, strong communication skills, and experience in customer service or call center environments. Relevant skills include problem-solving, proficiency with computer systems, and the ability to handle high call volumes; some roles may require familiarity with financial services or specific software tools.

What cities are hiring for Executive Western Union Call Center jobs?

Cities with the most Executive Western Union Call Center job openings:

What are the most commonly searched types of Western Union Call Center jobs?

The most popular types of Western Union Call Center jobs are:

What states have the most Executive Western Union Call Center jobs?

States with the most job openings for Executive Western Union Call Center jobs include:

Executive Western Union Call Center jobs near you

Credit Union Call Center Representative

Georgia Heritage Federal Credit Union

Savannah, GA • On-site

$15 - $18.75/hr

Other

Re-posted 2 days ago

Job description

Call Center Representative

The Call Center Representative provides assists in problem resolution for our members. This position provides information and member support concerning the credit union and its products and services to credit union members, ensuring the highest quality of member service.

Duties and Responsibilities

1. Serve membership by providing service and information in a pleasant, professional, and efficient manner via telephone or correspondence.

2. Research and solve more complex member questions, problems, and complaints concerning credit union accounts.

3. Continuously check member service voicemail and online chats and reply to these call/inquiries accordingly.

4. Close accounts, verify accounts, process stop payments on checking accounts, order debit/ATM cards, and answer questions regarding share accounts, checking accounts, open loans and forward members to lending officer queues with all new loan requests.

5. Log and prepare daily mail for branch processing.

6. Cross-sell credit union products and services when appropriate.

7. Assist members with basic questions regarding their loans and transfer to a loan officer for additional information when appropriate.

8. Assist members with remote access. Such as online banking, mobile banking and remote check depositing.

9. Provide information for incoming wires and prepare outgoing wire transfers received by phone.

10. Work the Online Account Opening (OAO) queue following current procedures on a daily basis.

11. Respond to member requests, problems and complaints and/or directs them, via warm transfer, to the proper person for specific information and assistance.

12. Remain current and knowledgeable on the various products and services offered by the Credit Union.

13. Report trends in calls of credit union issues to Call Center Manager/Lead or other department leads in order to report potential credit union issues.

14. Assist the credit union with outbound calling and other marketing initiatives as requested.

15. Manage length of calls by obtaining member name, account number, type of issue and call back number. Must return all calls in a timely manner, even if only to inform member of time frame for resolution.

16. Responsible for researching member inquiries to ensure proper follow up and satisfaction.

17. Ensure that all credit union member- employee-related business is kept in the strictest confidence.

18. Treat all credit union members and employees with a positive and cooperative attitude.

19. May cross-train or assist in cross-training other call center representatives.

20. Be available to work according to the current Call Center schedule knowing future Saturday hours or extended hours may be added.

21. Performs other duties as assigned.

Qualifications
  • High school diploma or equivalent
  • One or more years of experience as a Teller or previous Member Service experience is preferred.
Skills
  • Effective at sales
  • Self-motivated
  • Detail oriented and performance accuracy
  • Strong ability to multi task
  • Possess strong computer skills
  • Personable and professional

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