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Internship Western Union Call Center Jobs (NOW HIRING)

Call Center Rep.

Bridgeport, WV · On-site

$16.25 - $20.25/hr

Call Center Representative - Be the Voice That Makes a Difference As a Call Center Representative ... Justice Federal Credit Union has been recognized as a Best Credit Union to Work For four years ...

Call Center Specialist

Norwich, CT · On-site

$16.75 - $21/hr

Travels among all Credit Union branch locations and the Call Center to provide support during ... staffing shortages. * Demonstrates a strong working knowledge of Credit Union products and services ...

Call Center Representative ID 2026-6166 Location : City Wauwatosa Category Contact Center FTE 2.0 ... Working at UW Credit Union Join one of Wisconsin's premier financial institutions, a National Top ...

New

Overview Our Call Center (internally known as the Member Solutions Center) is growing, and we're ... Working at UW Credit Union Join one of Wisconsin's premier financial institutions, a National Top ...

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Internship Western Union Call Center information

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$9

$17

$23

How much do internship western union call center jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for internship western union call center in the United States is $17.31, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

Does Western Union offer internships?

Western Union offers internship programs, including roles at its call centers, providing opportunities for students and recent graduates to gain experience in customer service and financial transactions. Internships typically involve training on company systems and communication skills and may be available during summer or semester periods.

What are the most common challenges faced by interns at the Western Union Call Center, and how can they be overcome?

Interns at a Western Union Call Center often encounter challenges such as navigating complex customer inquiries, adapting to a fast-paced environment, and managing high call volumes. To overcome these challenges, interns are encouraged to make full use of the comprehensive training provided, actively seek feedback from supervisors, and collaborate with more experienced team members. Developing strong communication and problem-solving skills is key, and maintaining a positive attitude helps in handling demanding situations effectively. Interns who are proactive in learning and adapting typically find the experience highly rewarding and beneficial for future career growth.

What are the key skills and qualifications needed to thrive as an intern at the Western Union Call Center?

To thrive as a Western Union Call Center intern, you need strong communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and proficiency in common office applications are typically required. Active listening, problem-solving, and patience help interns deliver excellent customer service and efficiently resolve client concerns. These skills and qualities are crucial for ensuring customer satisfaction and supporting smooth call center operations.

What is an internship at the Western Union Call Center?

An internship at the Western Union Call Center is a temporary position designed for students or recent graduates looking to gain practical experience in customer service and financial services. Interns typically handle customer inquiries, assist with money transfer processes, and learn about Western Union’s products and compliance standards. The program provides hands-on training, mentorship, and an opportunity to develop communication and problem-solving skills in a fast-paced environment. Interns may also participate in team meetings and projects, contributing to the overall efficiency of the call center.

What is the difference between Internship Western Union Call Center vs Customer Service Representative?

AspectInternship Western Union Call CenterCustomer Service Representative
CredentialsTypically students or entry-level applicants, no formal certification requiredHigh school diploma or equivalent; some roles may prefer customer service experience
Work EnvironmentCall center setting, fast-paced, team-orientedOffice or call center, customer-facing, dynamic
Industry UsageCommonly used for training and entry-level roles in financial servicesWidespread across various industries including banking, retail, and telecom

In summary, the Internship Western Union Call Center is an entry-level training position focused on gaining experience in financial services customer support, while a Customer Service Representative is a more permanent role requiring some experience and applicable skills. Both roles operate in similar call center environments but differ in duration and career progression opportunities.

What cities are hiring for Internship Western Union Call Center jobs?

Cities with the most Internship Western Union Call Center job openings:

What are the most commonly searched types of Western Union Call Center jobs?

The most popular types of Western Union Call Center jobs are:

What states have the most Internship Western Union Call Center jobs?

States with the most job openings for Internship Western Union Call Center jobs include:

Infographic showing various Internship Western Union Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,995 per year, or $17.3 per hour.

$14.75 - $18.50/hr

Full-time

Re-posted 11 days ago


Job description

Description:

Reports to: Call Center Manager

Department: Call Center

Job Group: Non-Exempt

Direct Reports: None


Provide information and member support concerning the credit union and its products. Offer our members additional products and services during each member interaction. This is a cross-selling position that requires good communication skills and a desire to promote the credit union in a way that results in added member deposits and loan dollars.



GENERAL RESPONSIBILITIES

Responsibilities can fluctuate day to day depending on need of the Department.

  • Serve membership by providing service and information in a pleasant, professional, and efficient manner via telephone or correspondence.
  • Continuously check member service voice mail, e-mail, eltrophy, popio, and online banking requests and reply to these requests accordingly.
  • Cross-sell credit union products and services to meet owners' needs, educating them on all active CU promotions.
  • Assist members with basic questions regarding their accounts.
  • Mail, fax, or e-mail new member applications, and/or information to members, andprospective members.
  • Responsible for researching member inquiries to ensure proper follow-up and satisfaction.
  • Process requests for transfers, loan payments, past due loan payments, balance inquiries, debit card issues, bill pay inquiries, Apple Pay inquiries, credit report questions/ review
  • Ensure that all credit union member- and employee-related business is strictly confidential.
  • Perform outbound and follow-up calls when directed.
  • Treat all credit union members and employees positively and cooperatively.
  • May cross-train or assist in cross-training other call center representatives.
  • May fill in for the member service, teller, or lending positions when needed.
  • Process requests to Skip Loan Payments.
  • Audit membership applications as necessary.
  • Create an atmosphere of personal relationships that meets the core values of the credit union.
  • Performs other related duties and special projects as assigned.


Requirements:

POSITION QUALIFICATIONS

The requirements listed are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Education and/or Experience:

  • High School graduate/GED
  • Extensive financial industry background or other related job experience is preferred.
  • Previous experience in customer service and a high-volume call setting is preferred.


Skills/Physical Abilities:

  • Read, write reports, and speak effectively to respond to questions from groups of employees, managers, members, and/or the general public.
  • Perform basic math skills and use decimals to compute ratios and percents, and to draw and interpret graphs
  • Must be able to remain in a stationary position, 80% sitting. Must be able to move about in a tight, small space to access file storage and office equipment, as required.
  • Define problems, collect data, establish facts, and draw valid conclusions with several abstract and concrete variables.
  • 100% Bondable
  • Good working knowledge of word processing software, spreadsheet software, e-mail software, use of the Internet, and the ability to learn internal use software.
  • Lifting (up to 25 pounds), carrying, seeing (such as close, color, and peripheral vision, depth perception, and adjusted focus), sitting, pulling, walking, standing, squatting, kneeling, and reaching
  • Use of a telephone, cell phone, copy and fax machines, calculator, imaging equipment, postage meter, computer terminal, personal computer, related printers, and teleconferencing equipment.


The above statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all job duties.

Michigan Legacy Credit Union employees are expected to perform the duties of their position in a way

that shares knowledge, experiences, and ideas to foster an environment of continuous improvement.

Human Resources department reserves the right to change this position description at any time according to business needs.