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How much do hvac counter sales jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for hvac counter sales in the United States is $18.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $20.19 per hour, depending on experience, location, and employer.

What is an HVAC counter sales?

An HVAC Counter Sales job involves assisting customers, typically contractors or technicians, with purchasing HVAC parts, equipment, and supplies. Responsibilities include processing orders, providing product recommendations, managing inventory, and handling transactions. Strong customer service skills and knowledge of HVAC products are essential. This role often requires working in a supply house or distribution center and may involve occasional warehouse duties.

What does an HVAC counter sales do?

A typical day for an HVAC Counter Sales professional involves assisting customers—both contractors and homeowners—with finding the right HVAC parts and equipment, processing sales, managing inventory, and providing technical product advice. You’ll work closely with warehouse staff to ensure orders are fulfilled promptly, and you’ll regularly coordinate with outside sales representatives to support larger client accounts. The environment is usually fast-paced and team-oriented, requiring strong multitasking abilities and a proactive approach to customer service. This role offers opportunities to develop in-depth product knowledge and can serve as a pathway into outside sales or management positions within the HVAC industry.

What are the key skills and qualifications needed for HVAC counter sales?

To thrive as an HVAC Counter Sales professional, you need comprehensive knowledge of HVAC products and systems, strong customer service skills, and experience in retail or wholesale sales. Familiarity with inventory management software, point-of-sale (POS) systems, and basic Microsoft Office applications is typically required; certifications in HVAC or technical training are often preferred. Excellent communication, problem-solving abilities, and teamwork are standout soft skills for this position. These skills are essential for efficiently assisting customers, ensuring accurate order processing, and supporting smooth daily operations in a fast-paced environment.

How hard is it to get into hvac counter sales?

Getting into HVAC counter sales typically requires good customer service skills, basic knowledge of HVAC products, and sometimes prior sales or retail experience. Many positions do not require formal certifications, but familiarity with HVAC systems and tools can be advantageous. Entry-level roles are often available, with opportunities for advancement as experience grows.

How to become a HVAC counter sales representative?

To become an HVAC counter sales representative, candidates typically need a high school diploma or equivalent, along with knowledge of HVAC products and systems. Customer service skills, basic math, and familiarity with point-of-sale systems are important, and some employers prefer prior sales or HVAC experience. Certifications are not usually required but can enhance job prospects.
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Hvac Counter Sales jobs near you
Infographic showing various Hvac Counter Sales job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 78% Physical, 1% Hybrid, and 21% Remote job distribution, with an average salary of $37,882 per year, or $18.2 per hour.

HVAC Parts Counter Sales Associate- Springdale

ROBERT MADDEN INDUSTRIES LTD

Springdale, AR • On-site

$14.25 - $17.75/hr

Full-time

Re-posted 25 days ago

Job description

About the Company:
Robert Madden Industries, LTD. is a heating and air conditioning wholesale distributor offering Carrier, Bryant, Payne, and Day and Night equipment alongside a generous line of parts and supplies. After 40 years in business, the company has various locations across Texas, Oklahoma City, and Arkansas. The company is uniquely situated in the market because it is large enough to serve many locations while retaining the family-owned feel that started in 1979.
About the Position:
We are seeking a dedicated and skilled HVAC Counter Sales Associate to become a valuable part of our team. The HVAC Counter Sales Associate will play a pivotal role in delivering exceptional customer service and technical expertise within our bustling HVAC supply environment. This position is ideal for someone with a passion for HVAC products, outstanding communication skills, and a commitment to ensuring customer satisfaction.
Essential Responsibilities:
  • Welcome customers warmly and establish a positive rapport, creating a customer-centric atmosphere.
  • Listen attentively to customer inquiries, understand their HVAC-related needs, and provide accurate and relevant information.
  • Utilize your comprehensive understanding of HVAC products, including technical specifications and applications, to offer expert advice and recommendations.
  • Efficiently process customer orders using the point-of-sale (POS) system, confirming product availability and estimated delivery or pickup times.
  • Address basic technical queries and troubleshoot common HVAC challenges, ensuring customer inquiries are resolved promptly and effectively.
  • Identify opportunities to upsell complementary HVAC products, accessories, or premium alternatives to enhance customer satisfaction.
  • Foster strong customer relationships by consistently delivering high-quality service, handling concerns, inquiries, and returns professionally and promptly.
  • Collaborate with colleagues to ensure inventory levels are well-maintained, including receiving and inspecting shipments and updating inventory records.
  • Contribute to maintaining an organized store environment by arranging displays and optimizing product accessibility.
  • Maintain accurate records of customer interactions, sales transactions, and inventory updates to support administrative tasks.
  • Uphold safety protocols and guidelines when handling and storing HVAC products to ensure compliance with industry regulations and standards.
  • Set in on service training, parts training, and complete online training.
  • Learn and offer promotions we have going on during special limited times.

Supervisory Responsibilities:
  • This position has no supervisory responsibilities.

Qualifications, Attributes, Education, and/or Experience:
  • High school diploma or equivalent.
  • Strong knowledge of HVAC products, equipment, and components.
  • Excellent interpersonal and communication skills.
  • Customer-centric attitude with a commitment to delivering exceptional service.
  • Proficiency in using POS systems and basic computer software.
  • Physical ability to lift and move moderately heavy items.
  • Detail-oriented and accurate in order processing and inventory management.

Computer Skills:
  • Excellent computer and writing skills, including high proficiency in MS Office, emphasizing Excel.
  • Strong ERP skills, preferably in Epicor Prophet 21

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