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Human Services Program Manager Jobs in Boston, MA

Pathway to Possible, Inc.

Program Manager

Newton, MA · On-site

$57K - $70K/yr

Bachelor's degree in human services or related field is preferred * A graduate degree and/or 5 years program management experience is preferred. * A commitment to the empowerment of individuals with ...

Town of Andover, NA

Human Services Navigator

Andover, MA · On-site

$65K - $78K/yr

... support program planning, grant requirements, and continuous improvement. * Supports emergency ... Ability to work independently, exercise sound judgment, establish priorities, and manage multiple ...

Town of Andover

Human Services Navigator

Andover, MA

$65K - $78K/yr

... support program planning, grant requirements, and continuous improvement. Supports emergency ... Ability to work independently, exercise sound judgment, establish priorities, and manage multiple ...

Victory Human Services Inc

Relief Staff

Boston, MA · On-site

$18 - $22/hr

... Program Manager or Program Director Implement treatment programs, including Individual Service ... Officer, Human Rights Officer, Safety Officer or Activities Coordinator) on an assigned basis ...

Advocates

Program Manager-Male Only

Dedham, MA · On-site

$52K - $56K/yr

Monday-Friday 9am-5pm The Program Manager is responsible for the overall direction and operation of ... Why Should I Consider a Career in Human Services? Our Team members are dedicated to engaging and ...

Advocates

Program Manager-Male Only

Dedham, MA

$52K - $56K/yr

Monday-Friday 9am-5pm The Program Manager is responsible for the overall direction and operation of ... Why Should I Consider a Career in Human Services? Our Team members are dedicated to engaging and ...

Victory Human Services Inc

Relief Staff

Boston, MA · On-site

$18 - $22/hr

... Manager or Program Director · Implement treatment programs, including Individual Service Plans ... Officer, Human Rights Officer, Safety Officer or Activities Coordinator) on an assigned basis ...

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All JobsHuman Services Program JobsHuman Services Program Manager JobsHuman Services Program Manager Jobs in Boston, MA

Human Services Program Manager information

See Boston, MA salary details

$41.8K

$116.7K

$170.6K

How much do human services program manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for human services program manager in Boston, MA is $116,745.00, according to ZipRecruiter salary data. Most workers in this role earn between $86,400.00 and $143,900.00 per year, depending on experience, location, and employer.

What is a human services program manager?

Human Services Program Managers are professionals who oversee and coordinate social service programs designed to support individuals and communities in need. They manage program staff, develop policies, monitor budgets, and ensure services meet regulatory standards and client needs. These managers often work in government agencies, non-profit organizations, or healthcare settings, focusing on programs related to mental health, housing, child welfare, or community outreach. Their work is vital in making sure that resources are effectively allocated and positive outcomes are achieved for the populations they serve.

What are the key skills and qualifications needed to thrive as a human services program manager?

To thrive as a Human Services Program Manager, you need expertise in program development, budgeting, and social services, typically supported by a bachelor’s or master’s degree in social work, public administration, or a related field. Familiarity with case management software, data analysis tools, and compliance regulations is commonly required. Strong leadership, problem-solving, and interpersonal communication skills set outstanding candidates apart. These skills and qualities are crucial for ensuring effective program delivery, stakeholder collaboration, and positive client outcomes.

What are some common challenges human services program managers face when overseeing multiple community programs?

Human Services Program Managers often juggle multiple projects and teams, which can present challenges such as balancing limited resources, managing staff workloads, and ensuring programs meet regulatory and funding requirements. Coordinating with external partners and adapting to evolving client needs also require strong communication and problem-solving skills. Successful managers typically rely on effective delegation, regular team check-ins, and data-driven decision-making to address these complexities and maintain program quality.

What is the difference between Human Services Program Manager vs Social Services Coordinator?

AspectHuman Services Program ManagerSocial Services Coordinator
Required CredentialsBachelor's degree in social work, psychology, or related field; experience in program managementBachelor's degree in social work, psychology, or related field; relevant experience in social services
Work EnvironmentOversees programs, manages staff, and develops policies within agenciesDirectly interacts with clients, assists with case management, and coordinates services
Employer & Industry UsageUsed in government agencies, nonprofits, and community organizationsCommonly employed in social service agencies, nonprofits, and healthcare settings

The main difference is that Human Services Program Managers oversee entire programs and manage staff, while Social Services Coordinators focus on direct client interaction and service coordination. Both roles require similar educational backgrounds but differ in responsibilities and scope.

Is a human services program manager degree worth it?

A degree in human services or a related field can enhance qualifications for a human services program manager role, which involves overseeing social service programs and managing staff. While some positions may accept relevant experience in lieu of a degree, having formal education can improve job prospects and potential for advancement. Certifications in management or social services can also be beneficial.

What's the average salary in human services?

The average salary for a Human Services Program Manager typically ranges from $50,000 to $75,000 annually, depending on experience, location, and organization size. These roles often require strong organizational and communication skills and may involve managing social service programs or teams.

What are popular job titles related to Human Services Program Manager jobs in Boston, MA?

For Human Services Program Manager jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Human Services Program Manager jobs in Boston, MA look for?

The top searched job categories for Human Services Program Manager jobs in Boston, MA are:

What cities near Boston, MA are hiring for Human Services Program Manager jobs?

Cities near Boston, MA with the most Human Services Program Manager job openings:

Human Services Program Manager jobs near you

Program Manager

Pathway to Possible, Inc.

Newton, MA • On-site

$57K - $70K/yr

Full-time

Medical, Dental

Posted 19 days ago

Job description

Job Type
Full-time
Description
Job Type: Full-time, Benefit-eligible Position
Salary: $57,000 - 70,000 (Exact compensation may vary based on skills and experience)
Sign-On Bonus: $1000 Sign on Longevity bonus (with $500 paid out after 6 months and the rest paid out after 12months)
Location: Newton, MA
Supervisor: P2P Deputy Director
Schedule: 40 Hours per week/Full Time (Monday - Friday, 10am-6pm)
PURPOSE:
Pathway to Possible is a congregate care facility and allows independent living and assisted living for adults with developmental disabilities in the Newton and Wellesley areas. The program allows for housing for adults referred to us by the Department of Developmental Services and to increase their self-sufficiency and independent living skill development. The Program support adults to:
  • Develop skills and abilities needed to be productive members of their residential program.
  • Develop skills and abilities needed to live independently if able.
  • Establish and promote lifelong connections.

Pathway to Possible is responsible for providing a safe and healthy environment, and welcoming atmosphere, while ensuring the safety of the residents. This position is responsible for reminding residents of their daily schedules & providing supportive companionship. Our staff are expected to be strong role models for the clients we serve and have the ability to develop positive relationships with our clients.
JOB DESCRIPTION:
The Program Manager is responsible for the overall operation of the house, ensuring high quality services to individuals, scheduling and supervising all support staff, fiduciary oversight, overseeing med distribution and administrative duties as required by P2P, DDS and DPH.
RESPONSIBILITIES:
  • Follow all policies and procedures as outlined in the Pathway to Possible (P2P) Personnel Policies and Procedures and the P2P Policies to Promote Human Dignity.
  • Provide regular documented supervision and feedback to direct service staff ensuring the safety and well-being of all clients.
  • Schedule and approve staffing to provide 24/7 coverage at the home.
  • Provide up to 10 weeks of on-call coverage per year.
  • Be an active member of a management team, participating in agency-wide events, staff meetings and training.
  • Hold monthly staff meetings and conduct annual staff evaluations.
  • Ensure that all consumers' health care and dietary needs are being met and medication administration regulations are consistently applied and complied with.
  • Maintain a thorough knowledge of consumers' financial resources, including government benefits, housing subsidies and other resources that they may be entitled to. Ensure client compliance with entitlement benefits.
  • Ensure that all safety programs and policies are communicated to staff and are implemented and practiced consistently, including ensuring all safety plans are accurate and current.
  • Ensure ISP plans are developed and implemented in accordance with P2P and DDS guidelines. Ensure that the proper monthly documentation is completed.
  • Direct case managers to oversee the monitoring and scheduling of medical/dental appointments for each resident in the home.
  • Participate in P2P and Department of Developmental Services training programs and attend all Program Manager meetings.
  • Monitor and coordinate with HMO to ensure proper operation of house, grounds, vehicles, furnishings and equipment, and physical plant.
  • Maintain all program records according to established guidelines and state and federal requirements.
  • Maintain financial accounts and budgetary guidelines in alignment with state, federal and P2P guidelines.
  • Maintain relationships with involved families, guardians, and other providers.

Requirements
QUALIFICATIONS/REQUIREMENTS:
  • Bachelor's degree in human services or related field is preferred
  • A graduate degree and/or 5 years program management experience is preferred.
  • A commitment to the empowerment of individuals with intellectual and developmental disabilities
  • Familiarity with the DDS delivery system
  • First AID and CPR Certified and Experience with individuals who have complicated medical needs is preferred.
  • Strong written and verbal communication skills to be used across the P2P Community.

Physical Requirements:
  • Must be able to lift up to 15 pounds
  • Must be able to provide physical assistance to adults using wheelchairs
  • Must be able to evacuate individuals supported within 2 &fac12; minutes
  • Must be able to assist individuals in transferring from sitting to standing

Other requirements:
  • Proficient with Microsoft Office Suite or related software.
  • Legally authorized to work in the United States.
  • Valid Massachusetts driver's license.
  • Clearance of CORI and SORI background checks as required by state and federal law.
  • Clearance of DPPC registry as required by state law
  • A cleared search of finger printing through the DDS criminal background check
  • Current MAP certification and maintain MAP certification for the duration of employment.
  • Comfortable working in an environment with a therapeutic cat.

Salary Description
$57,000 - 70,000

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