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Human Services Program Manager Jobs in Chicopee, MA

Behavioral Health Network

Program Manager

Holyoke, MA · On-site

In the Developmental Services program , we provide 24-hour staffed residential, family support ... What You'll Do As a Residential Program Manager, you will play a key role in ensuring the health ...

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Human Services Program Manager information

See Chicopee, MA salary details

$38.7K

$108K

$157.8K

How much do human services program manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for human services program manager in Chicopee, MA is $108,021.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,900.00 and $133,200.00 per year, depending on experience, location, and employer.

What is a human services program manager?

Human Services Program Managers are professionals who oversee and coordinate social service programs designed to support individuals and communities in need. They manage program staff, develop policies, monitor budgets, and ensure services meet regulatory standards and client needs. These managers often work in government agencies, non-profit organizations, or healthcare settings, focusing on programs related to mental health, housing, child welfare, or community outreach. Their work is vital in making sure that resources are effectively allocated and positive outcomes are achieved for the populations they serve.

What are the key skills and qualifications needed to thrive as a human services program manager?

To thrive as a Human Services Program Manager, you need expertise in program development, budgeting, and social services, typically supported by a bachelor’s or master’s degree in social work, public administration, or a related field. Familiarity with case management software, data analysis tools, and compliance regulations is commonly required. Strong leadership, problem-solving, and interpersonal communication skills set outstanding candidates apart. These skills and qualities are crucial for ensuring effective program delivery, stakeholder collaboration, and positive client outcomes.

What are some common challenges human services program managers face when overseeing multiple community programs?

Human Services Program Managers often juggle multiple projects and teams, which can present challenges such as balancing limited resources, managing staff workloads, and ensuring programs meet regulatory and funding requirements. Coordinating with external partners and adapting to evolving client needs also require strong communication and problem-solving skills. Successful managers typically rely on effective delegation, regular team check-ins, and data-driven decision-making to address these complexities and maintain program quality.

What is the difference between Human Services Program Manager vs Social Services Coordinator?

AspectHuman Services Program ManagerSocial Services Coordinator
Required CredentialsBachelor's degree in social work, psychology, or related field; experience in program managementBachelor's degree in social work, psychology, or related field; relevant experience in social services
Work EnvironmentOversees programs, manages staff, and develops policies within agenciesDirectly interacts with clients, assists with case management, and coordinates services
Employer & Industry UsageUsed in government agencies, nonprofits, and community organizationsCommonly employed in social service agencies, nonprofits, and healthcare settings

The main difference is that Human Services Program Managers oversee entire programs and manage staff, while Social Services Coordinators focus on direct client interaction and service coordination. Both roles require similar educational backgrounds but differ in responsibilities and scope.

Is a human services program manager degree worth it?

A degree in human services or a related field can enhance qualifications for a human services program manager role, which involves overseeing social service programs and managing staff. While some positions may accept relevant experience in lieu of a degree, having formal education can improve job prospects and potential for advancement. Certifications in management or social services can also be beneficial.

What's the average salary in human services?

The average salary for a Human Services Program Manager typically ranges from $50,000 to $75,000 annually, depending on experience, location, and organization size. These roles often require strong organizational and communication skills and may involve managing social service programs or teams.

What are popular job titles related to Human Services Program Manager jobs in Chicopee, MA?

For Human Services Program Manager jobs in Chicopee, MA, the most frequently searched job titles are:

What job categories do people searching Human Services Program Manager jobs in Chicopee, MA look for?

The top searched job categories for Human Services Program Manager jobs in Chicopee, MA are:

What cities near Chicopee, MA are hiring for Human Services Program Manager jobs?

Cities near Chicopee, MA with the most Human Services Program Manager job openings:

Human Services Program Manager jobs near you

Program Manager

Center for Human Development (Massachusetts)

Chicopee, MA

$60K/yr

Full-time

Medical, Dental, Life, PTO

Re-posted 26 days ago

Job description

The Center for Human Development, (CHD) is seeking a Program Manager for our DMHAS program, located in Chicopee, MA.

YOUR ROLE AS A PROGRAM MANAGER:

The Program Manager provide clinical and residential and outreach management training and supervision to staff who work in support services for clients in need of psychiatric services.

REQUIRMENTS:

  • 3 years of experience in mental health treatment and or human service-related field with a focus on 24-hour residential treatment
  • 2 years of supervisory or management experience
  • Bachelor’s degree in human services, social work, counseling, or related field with an emphasis on mental health treatment is required
  • Master’s degree in a mental health field preferred
  • Valid driver’s license and a reliable vehicle for work purposes

      ESSENTIAL JOB FUNCTIONS:

      • Program policy and procedure implementation and oversight of all residential responsibilities.
      • Monitoring the operations of the home including compliance with licensing and accrediting organizations program treatment implementation
      • Supervision of direct support professionals
      • Support staff with training of person-centered plans
      • Oversight of program administrative processes
      • Hiring, training, and overall management of the home

      Take advantage of a competitive $60,000 salary, as well as a phenomenal benefit package that includes, Dental, Health and Life insurance. Paid time off, earned vacation time and paid holidays just to name a few.

      At Center for Human Development (CHD) Care Finds a way:

      The Center for Human Development (CHD) provides a broad range of high quality, community-oriented human services dedicated to promoting, enhancing, and protecting the dignity and welfare of people in need. At CHD we are celebrating differences, inclusion is not just a policy- it is a daily practice. Multicultural, multilingual, and fluent in sign language, CHD is a reflection of those we serve.

      CONNECT WITH OUR TEAM TODAY!

      If this sounds like the right job for you, do not wait - apply today to join our team. We look forward to hearing from you!

      Apply