Human Services Manager Jobs in Rochester, NY (NOW HIRING)

Description

We are Hiring! 

Job Posting: ASSISTANT RESIDENTIAL MANAGER

Location: Webster, NY

Department: Intellectual/Developmental Disabilities 

Employment Type: Full-Time

Schedule: fulltime 40hrs, Wednesday 12p-9p

Thursday 11a-9p

Friday 12p-9p

Saturday 9a-9p

Salary: $23/hr

As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs.

If you're looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special!

General Description

Provides assistance and support to the Residential Manager in maintaining the general operations of the assigned Catholic Charities Community Services residential setting. In the absence of the Residential manager, provides for the supervision, assistance and instruction of all staff and individuals. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment.

Essential Duties and Responsibilities

• Provide supervision, instruction and guidance to individuals in all activities of daily living.
• Assist Manager in supervision of all staff, as assigned,
• In coordination with Manager, provides orientation to new employees and on going training as needed.
• Ensure all aspects of medication administration are done accurately and provide medication administration as needed.
• Assess all medically related situations involving individual(s) as they occur, contact the on-call RN when necessary and assure all recommendations given by RN are properly followed.
• Monitor the residence to assure it is adequately maintained and all hazardous conditions are reported and repaired in a timely fashion.
• Participate in "on-call" on a rotating basis with Manager and other Assistant Managers, providing 24-hour accessibility.
• Respond with appropriate actions to crisis situations and medical emergencies.
• Participate in comprehensive service planning activities for each resident including concepts of integration, independence, individualization and productivity.
• In conjunction with the Manager, maintains continuity of all individuals' records including medical, behavioral, financial, life safety and all other plans of service.
• Arrange and/or provide transportation as needed to individuals and oversee record keeping of mileage and vehicle maintenance.
• Complete all required paperwork thoroughly and accurately.
• Facilitate weekly staff meetings with residential team.
• Participate in training as needed or requested by supervisor.
• Assist the Manager in the oversight the overall budget for residence operations and assumes fiscal accountability of all expenditures.
• Assist Manager in ensuring compliance of all applicable local, state and federal regulations and agency policies.
• Participates in relevant Agency meetings and/or trainings 
• Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops. 
• Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse
• Other duties as assigned

Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required.

Requirements

Qualifications:

Education and Experience: A high school diploma or equivalent and at least two (2) years practical experience working with individuals with intellectual/developmental disabilities OR Associates degree or successful completion of at least (60) hours of college study in human services field and at least one (1) year of practical experience with individuals with intellectual/developmental disabilities. OR Bachelor's degree in Human Services or related field and six (6) months of experience working with individuals with intellectual/developmental disabilities. 

Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet.

Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS's corporate compliance & ethics program. 

Additional Requirements:

• Demonstrate ethical business practices, in conformance with all state and federal laws and regulations.
• Possess excellent verbal and written communication skills.
• Previous experience working with diverse populations, including low to moderate-income families.
• Ability to multi-task and prioritize duties.
• Ability to travel in all weather conditions throughout the counties served.
• Willingness to foster agency, department and program wide cooperation and team work through use of positive/constructive communication techniques.
• Ability to maintain absolute confidentiality in regards to all records reviewed including consumer records, employee records and billing records.
• Proficiency and experience with PC's and Microsoft applications.
• Ability to analyze and interpret data and to handle problem resolution.
• Maintain absolute confidentiality in regards to all records reviewed including individuals' records, employee records and billing records.
• Possession a valid NYS Driver's license and a driver's record considered acceptable by agency and insurance carrier.
• Continuous use of a reliable, registered and insured vehicle.
• Demonstrate full adherence to the CCCS Code of Conduct and all policies/procedures related to compliance.
• Demonstrate commitment to Agency Mission Statement.
• Provide effective, equitable, understandable and respectful quality care and services that are responsive to diverse cultural health beliefs and practices, preferred languages, health literacy and other communication needs.

Ability to meet the following physical requirements with or without reasonable accommodation: 

• Use hands to manipulate, handle, feel, and control items or equipment, including motor vehicle; 
• Stand, sit, walk, bend, stoop, kneel, and reach; 
• Climb up or down stairs; 
• Able to reach above or below shoulders; 
• Occasionally lift or move objects weighing up to 25 lbs; 
• Occasionally be required to perform or assist with Strategies for Crisis Intervention and Prevention (SCIP) techniques. 
• Sitting at a desk or in a vehicle for long periods of time to perform certain job functions; 
• Be able to read write and interpret written documents; 

 Top Benefits and Perks:

• Competitive salary and 403b retirement plan 
• Generous time off package and work-life balance 
• Comprehensive benefits package 
• Supportive and collaborative environment 
• Opportunities for growth and development 
• Intrinsic reward of truly making a difference in people's lives 

Join us and help make a positive impact on our community!
***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet