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Human Services Assistant Jobs in Rochester, NY (NOW HIRING)

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Human Services Assistant information

See Rochester, NY salary details

$17.3K

$45.9K

$67.1K

How much do human services assistant jobs pay per year?

As of Aug 29, 2026, the average yearly pay for human services assistant in Rochester, NY is $45,934.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,500.00 and $56,200.00 per year, depending on experience, location, and employer.

What is a human services assistant?

Human Services Assistants are professionals who support social workers, counselors, and other specialists in helping clients access community services and support. They often work in settings such as social service agencies, rehabilitation centers, or group homes. Their duties can include helping clients fill out paperwork, connecting them with resources, monitoring their progress, and providing emotional support. Human Services Assistants play a vital role in ensuring that individuals receive the assistance they need to improve their quality of life.

What does a human services assistant do?

A human services assistant performs a variety of support duties for social workers, clinical psychologists, and others in the social service field. As a human services assistant, you may help a client access benefits and fill out applications, assist with outreach programs, provide daily care to clients, or help with reports and recommendations for your department. Qualifications needed for this career may include an associate degree in a subject like social work or rehabilitation and experience working with the demographic you want to serve. Other essential skills for the job include patience, attention to detail, and the ability to take directions.

What are the key skills and qualifications needed to thrive as a human services assistant, and why are they important?

To thrive as a Human Services Assistant, you need a foundational understanding of social services, client support, and case management, often supported by a certificate or associate degree in human services or a related field. Familiarity with client management software, data entry systems, and office productivity tools is typically required. Strong interpersonal skills, active listening, and cultural sensitivity help you build rapport and effectively assist diverse populations. These skills ensure clients receive appropriate support and resources while maintaining efficient program operations.

What are some common challenges faced by human services assistants when supporting diverse client populations?

Human Services Assistants often work with clients from a wide range of backgrounds, each with unique needs and potential barriers to accessing services. Some common challenges include navigating language differences, cultural sensitivities, and varying levels of trust or engagement from clients. To address these, assistants typically rely on strong communication skills, empathy, and the ability to connect clients with appropriate resources, often collaborating closely with social workers, counselors, and community organizations. Ongoing training and supervision help staff stay prepared for these situations and provide effective support.

What is the difference between Human Services Assistant vs Social Worker?

AspectHuman Services AssistantSocial Worker
Required CredentialsHigh school diploma or equivalent; some roles may require certificationBachelor's degree in social work or related field; licensure often required
Work EnvironmentCommunity agencies, healthcare facilities, schoolsHospitals, government agencies, private practices
Employer & Industry UsageNonprofits, government programs, healthcarePublic and private social service agencies, healthcare
Common Search & Comparison IntentUnderstanding entry-level roles assisting social workersMore advanced, licensed roles with broader responsibilities

Human Services Assistants typically support social workers by performing administrative tasks and providing basic client assistance. Social Workers have more advanced training, handle complex cases, and often require licensure. Both roles work in similar environments, but social workers generally have greater responsibilities and qualifications.

What kind of jobs fall under human services?

Jobs under human services include roles such as Human Services Assistant, social worker, case manager, counselor, and community outreach worker. These positions typically involve helping individuals or communities access resources, providing support, and advocating for client needs, often requiring strong communication and organizational skills.

What are the most commonly searched types of Human Services jobs in Rochester, NY?

The most popular types of Human Services jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Human Services Assistant jobs?

Cities near Rochester, NY with the most Human Services Assistant job openings:

Infographic showing various Human Services Assistant job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, and 6% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $45,934 per year, or $22.1 per hour.

Assistant Residence Manager (ARM) - Hamlin, NY - Overnights

Lifetime Assistance Incorporated

Hamlin, NY

$24.19 - $27.45/hr

Full-time

Medical, PTO

Posted 13 days ago


Lifetime Assistance rating

7.0

Company rating: 7.0 out of 10

Based on 14 frontline employees who took The Breakroom Quiz


Job description

Lifetime Assistance – Assistant Residence Manager
Make an Impact. Create Joy. Shape the Future.

At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own.

 

Position Overview:

Job Title: Assistant Residence Manager (ARM)
Location: Hamlin, NY, 14464
Department: Residential Services
Reports To: Residence Manager
Employment Type: Full-Time, 30 hours/week - Wednesday, Friday & Sunday 11pm-9am (Monday, Tuesday, Thursday & Saturday OFF)
Pay Range: $24.19 - $27.45/hour + a $0.50 overnight shift differential
Posting #: 6-5072

 

Why You Should Work for Lifetime Assistance?

  • No-Premium Health Insurance: Access comprehensive healthcare without added cost.
  • Education Support: Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester — plus micro-credential stipends up to $750 and SUNY partnerships.
  • Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training.
  • Career Growth: Clear pathways to advancement, leadership training, and coaching support.
  • Work-Life Harmony: Generous paid time off and supportive scheduling.
  • Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person — both those we support and our employees alike.
 

Your Core Responsibilities:

  • Support daily operations of a residential home, ensuring compassionate, person-centered services.
  • Assist individuals with daily living skills, communication, recreation, and community inclusion.
  • Administer and monitor medications; coordinate and track medical appointments.
  • Supervise and support staff schedules, training, and responsibilities; act as shift leader and assume leadership in the Residence Manager’s absence.
  • Assist in developing and implementing individualized service plans, nursing plans, and behavioral support strategies.
  • Maintain accurate documentation in compliance with OPWDD and agency requirements.
  • Respond to behavioral or medical emergencies, implementing SCIP-R and crisis response strategies.
  • Collaborate with families, advocates, clinicians, and staff to ensure holistic, individualized support.
 

What You Bring:

  • Education & Experience: High school diploma or equivalent plus one year of related experience, OR one year of college coursework in human services or a related field.
  • Certifications: CPR/First Aid (or ability to obtain); SCIP-R Level I required, Level II may be required depending on assignment.
  • Driving Requirements: Must meet Lifetime Assistance Vehicle Operator requirements including a valid driver’s license and 2 years of driving experience.
  • Skills: Strong leadership, communication, organizational, and documentation skills; familiarity with OPWDD regulations preferred.
 

Our Mission & Culture:

  • Mission-Driven Work: Empowering individuals to live with independence and purpose—here, your work truly matters.
  • Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion.
  • Community Impact: Join efforts that reflect Lifetime Assistance’s dedication to community partnerships and enhanced quality of life for all.
 

Are You Ready to Begin?

If you’re a compassionate leader ready to take the next step in your human services career, apply today and join us in building lives of independence—one person at a time.

 

Equal Opportunity Employer
Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics.

 

“I am part of something bigger… Being a Lifetime Assistance employee means everything to me.”
— Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us


What Lifetime Assistance employees say

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