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Human Services Manager Jobs in Rochester, NY (NOW HIRING)

While traditional HR and payroll providers automate basic HR processes such as payroll and benefits ... Client Services Manager Ops play a pivotal role in ensuring client satisfaction and retention. They ...

While traditional HR and payroll providers automate basic HR processes such as payroll and benefits ... Client Services Manager Ops play a pivotal role in ensuring client satisfaction and retention. They ...

Works with the Management staff to provide perspective residents with tours and lunch visits and ... Bachelor's degree in Human Services field plus at least one (1) year of experience working in a ...

Works with the Management staff to provide perspective residents with tours and lunch visits and ... Bachelor's degree in Human Services field plus at least one (1) year of experience working in a ...

Works with the Management staff to provide perspective residents with tours and lunch visits and ... Bachelor's degree in Human Services field plus at least one (1) year of experience working in a ...

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Human Services Manager information

See Rochester, NY salary details

$49.3K

$99.8K

$152.4K

How much do human services manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for human services manager in Rochester, NY is $99,761.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,500.00 and $116,900.00 per year, depending on experience, location, and employer.

What is a human services manager?

Human Services Managers are professionals who oversee programs and organizations that provide social services to individuals and communities. They are responsible for planning, directing, and coordinating activities in agencies that offer support such as mental health counseling, housing, child welfare, and community assistance. Their duties include managing staff, ensuring compliance with regulations, evaluating program effectiveness, and securing funding. Human Services Managers play a vital role in helping people access resources and improve their quality of life.

What does a human services manager do?

The responsibilities of a human services manager include overseeing operations at a human services agency. In this career, your job duties may consist of managing resources for your agency or service center, ensuring that the social workers and support staff are meeting client needs, and establishing practices and procedures for assessing each case and providing the necessary assistance and social work services. Your job also involves creating and maintaining a budget and ensuring that the agency follows all regulations governing human services agencies.

What are the key skills and qualifications needed to thrive as a human services manager, and why are they important?

To thrive as a Human Services Manager, you need expertise in social services, program management, and a relevant degree such as social work, public administration, or a related field. Familiarity with case management software, data reporting systems, and often state licensure or certification is typically required. Strong leadership, conflict resolution, and interpersonal communication skills help build effective teams and support clients. These competencies are crucial for ensuring efficient service delivery, compliance, and positive outcomes for both clients and staff.

What are some common challenges faced by human services managers in overseeing multidisciplinary teams?

Human Services Managers often lead teams composed of social workers, counselors, and support staff, each bringing unique perspectives and priorities. A common challenge is ensuring effective communication and collaboration among diverse professionals, especially when managing complex client cases. Balancing administrative duties with the need to provide support and supervision to staff can also be demanding. Managers must foster a positive team culture while navigating limited resources and high caseloads, making adaptability and strong leadership essential.

What is the difference between Human Services Manager vs Social Services Coordinator?

AspectHuman Services ManagerSocial Services Coordinator
Required CredentialsBachelor's degree in social work, psychology, or related field; often requires experience in managementBachelor's degree in social work, psychology, or related field; some roles may require certification
Work EnvironmentAdministrative offices, community agencies, healthcare facilitiesCommunity settings, client homes, agencies
Employer & Industry UsageNonprofits, government agencies, healthcare organizationsSocial service agencies, community programs, nonprofits
Common Search & ComparisonOften compared due to overlapping responsibilities in managing social programsFocuses more on direct client interaction and program coordination

The main difference is that Human Services Managers oversee and coordinate social service programs at an administrative level, while Social Services Coordinators focus more on direct client services and program implementation. Both roles require similar educational backgrounds but differ in scope and responsibilities.

What degree do you need to be a human services manager?

A human services manager typically needs a bachelor's degree in social work, psychology, sociology, or a related field. Many employers prefer candidates with a master's degree in social work (MSW) or a related advanced degree, along with relevant experience and strong leadership skills.

What are the most commonly searched types of Human Services jobs in Rochester, NY?

The most popular types of Human Services jobs in Rochester, NY are:

What are popular job titles related to Human Services Manager jobs in Rochester, NY?

For Human Services Manager jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Human Services Manager jobs in Rochester, NY look for?

The top searched job categories for Human Services Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Human Services Manager jobs?

Cities near Rochester, NY with the most Human Services Manager job openings:

Infographic showing various Human Services Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $99,761 per year, or $48 per hour.

NURSING SERVICES MANAGER

Rochester, NY

$78K - $92K/hr

Full-time

Retirement

Re-posted 3 days ago


Job description

Description

We are Hiring! 


Nursing Services Manager (RN) to serve our clients with Intellectual and/or Developmental Disabilities. 


Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential. We proudly serve and employ people from all backgrounds and experiences. 


If you're looking for more than just a job, if you're passionate about making a meaningful impact on the lives of others, join a team that changes lives every day. Be a part of something truly special.


Employment Type: Full-Time

Schedule:  M-F, 40 hours

Salary:  $78,500- $92,000 Depending on Experience


Top Benefits and Perks:

  • Competitive salary and 403b retirement plan 
  • Generous time off package and work-life balance 
  • Comprehensive benefits package 
  • Supportive and collaborative environment 
  • Opportunities for growth and development 
  • Intrinsic reward of truly making a difference in people's lives 

Qualifications

Education: 

Bachelor's Degree in Nursing required 

Credentials: 

Valid NYS Dep of Education Registered Professional Nurse License required

Experience: 

One year minimum experience managing and supervising Nursing Services within an OPWDD program. Five years of experience providing Nursing services to individuals with intellectual or developmental disabilities preferred. 


About the role: 

Effectively supports ongoing and collaborative communication amongst all Nursing staff and is responsible for ensuring a trauma informed care environment. Provides medical services to all individuals receiving health care within CCFCS programs. Works collaboratively with patients and staff, a range of other providers and natural supports to facilitate client health and wellness stability.   


Essential Duties and Responsibilities

  • Provides comprehensive health care of patients
    • Identifies immediate and long-term health care needs.
    • Makes appropriate referrals and recommendations based on findings of the health assessments.
    • Assists clients in identifying local resources.
    • Communicates and collaborates with appropriate Agency staff, Primary Health care providers, community justice agencies,       and related community organizations to assure coordination of client care and services. 
    • Provides oversight & training to RNs ensuring that documentation is complete and accurate
  • Facilitate and provide training, oversight, and supervision of all IDD Nursing staff. 
    • Provide training, resources, and support to the RN's.
    • Attends case conferences as needed. 
    • Collaborates with RNs to ensure cross coverage of Nursing staff agency wide
    • Resolves medication related issues
  • Meets regularly with the Vice President of IDD Services
  • Attends Incident Review Committee, reviews incident reports as needed and responds with appropriate staff re-education or training. 
  • Directs and facilitates Medication Training to all IDD staff per policy
  • Utilizes benchmark data outcomes and QA reports to maintain a cost effective, dynamic, and high-quality healthcare delivery program 
    • Monitors staff medication training and certification status utilizing Medication Compliance tracker
    • Provides required oversight & follow-up for corrective Action Plans.
  • Participates in staff meetings and clinical supervision as directed
  • Operationalizes CCFCS initiatives within the Nursing Team 
  • Participates in relevant Agency meetings and/or trainings 
  • Attends the monthly All Managers staff meeting 
  • Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops. 
  • Awareness of and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse.
  • Other responsibilities as requested by supervisor 

Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required.


#INSJ


Requirements

Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet.

Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS's corporate compliance & ethics program. 

Join us and help make a positive impact on our community!


***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet