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Client Program Manager Jobs in Rochester, NY (NOW HIRING)

Center for Youth Services

Program Manager

Rochester, NY · On-site

$29 - $32/hr

The Transitional Living Program Manager oversees the administrative responsibilities and the ... Client Screening, Intake, and Assessment * Oversight of the development, implementation, ongoing ...

Center for Youth Services

Program Manager

Rochester, NY · On-site

$29 - $32/hr

The Transitional Living Program Manager oversees the administrative responsibilities and the ... Client Screening, Intake, and Assessment * Oversight of the development, implementation, ongoing ...

EAST HOUSE CORPORATION

Program Manager

Rochester, NY · On-site

$63K - $65K/yr

The Program Manager is responsible for the overall functioning of the designated program including ... and client progress. · Utilizes program data for service evaluation and improvements. · ...

Center for Youth Services

Program Manager

Rochester, NY · On-site

$29 - $32/hr

... of client case management needs, services, and plansClient advocacy, as needed and appropriateTransportation of program participants, as required and consistent with agency policyRequired ...

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Client Program Manager information

See Rochester, NY salary details

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How much do client program manager jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for client program manager in Rochester, NY is $53.36, according to ZipRecruiter salary data. Most workers in this role earn between $35.58 and $68.56 per hour, depending on experience, location, and employer.

How does a client program manager typically collaborate with internal teams to ensure client satisfaction?

Client Program Managers act as key liaisons between clients and various internal departments, such as sales, operations, and product development. They facilitate regular meetings to align project goals, address client feedback, and resolve any issues that arise during program execution. By fostering clear communication and cross-functional teamwork, Client Program Managers help ensure that deliverables meet client expectations while staying on schedule and within budget.

What are the key skills and qualifications needed to thrive as a client program manager, and why are they important?

To thrive as a Client Program Manager, you need strong project management abilities, organizational skills, and experience in client relationship management, often backed by a relevant degree and industry experience. Familiarity with project management software (like Asana, Jira, or MS Project) and certifications such as PMP or CAPM are commonly required. Excellent communication, problem-solving, and leadership abilities help you build trust with clients and manage cross-functional teams. These skills ensure successful program delivery, client satisfaction, and the ability to navigate complex project requirements.

What is the difference between Client Program Manager vs Project Coordinator?

AspectClient Program ManagerProject Coordinator
CredentialsTypically requires a bachelor's degree, PMP or similar certifications often preferredUsually requires a bachelor's degree; certifications are optional
Work EnvironmentManages multiple projects and client relationships, often in corporate or consulting settingsSupports project teams by coordinating tasks, often in office or on-site environments
Employer & Industry UsageCommon in consulting, IT, marketing, and service industriesWidely used across industries for project support roles

The Client Program Manager oversees multiple client projects, focusing on strategic management and client satisfaction, while the Project Coordinator handles day-to-day project tasks and coordination. Both roles require strong organizational skills, but the Program Manager has a broader scope and more strategic responsibilities.

What does a client program manager do?

A client program manager oversees the planning, execution, and delivery of projects for clients, ensuring they meet scope, budget, and timeline requirements. They coordinate between internal teams and clients, manage stakeholder expectations, and utilize project management tools to track progress and resolve issues.

What is the average salary for a client program manager?

The average salary for a client program manager typically ranges from $80,000 to $130,000 annually, depending on experience, location, and industry. Senior roles or those in high-demand sectors may offer higher compensation, and certifications like PMP can influence salary levels.

What job categories do people searching Client Program Manager jobs in Rochester, NY look for?

The top searched job categories for Client Program Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Client Program Manager jobs?

Cities near Rochester, NY with the most Client Program Manager job openings:

Client Program Manager jobs near you

Program Manager

Center for Youth Services

Rochester, NY • On-site

$29 - $32/hr

Full-time

Re-posted 23 days ago

Job description

Center for Youth: Started BY YOUTH FOR YOUTH. We partner with youth to realize their full potential, by creating opportunities, removing barriers and promoting social justice. The Center ensures understanding and values differences in people of diverse cultures, ethnic origins, sexual orientation, disabilities and beliefs.

Overview:

The Counseling and Runaway and Homeless Youth (RHY) Department provides a continuum of essential services to the most vulnerable youth in our community, including two crisis nurseries, an emergency shelter, permanent and transitional housing, a food and clothing pantry, street outreach, and support for minor victims of commercial sexual exploitation.

The Transitional Living Program Manager oversees the administrative responsibilities and the program development of two of The Center's transitional living programs (TLP) for homeless young adults ages 16-24: an apartment-based independent living program (Devonshire) and a group-living environment (Arnett House), as well as non-residential case management services. The goal of TLP is to provide care and support to youth in a safe and respectful environment, to work with them to build their independent skills, and address the issues that led to their homelessness so they can ultimately secure and maintain a stable living environment. This position supervises and supports program staff (Assistant Manager, Case Managers, Life Skills Specialists, and Relief Staff) with professional development, including competency in trauma-informed interventions that foster mutually respectful relationships with residents in the program. This is a twelve (12) month full-time position.

Schedule: Full Time 35 hours per week. On-Call RHY Supervisor rotation (for 1 week, every 6-7 weeks). This emergency response system is intended to provide after-hours and weekend support to several residential programs

Responsibilities:

  • Oversight of outreach, service delivery, utilization, and efficacy, including: data collection, outcome measurement, record keeping, and report generation
  • Personnel recruitment, screening, hiring, orientation, training, and support through supervision and professional development planning
  • Monitors apartments/office conditions and works with the Facilities Director to address maintenance issues
  • Networking/partnering with other youth-serving agencies to coordinate the effective use of resources
  • Maintenance of appropriate therapeutic relationship, including compliance with the agency's Code of Ethics and/or other professional code of conduct, as appropriate
  • Crisis response and intervention
  • Client Screening, Intake, and Assessment
  • Oversight of the development, implementation, ongoing assessment, and coordination of client case management needs, services, and plans
  • Client advocacy, as needed and appropriate
  • Transportation of program participants, as required and consistent with agency policy

Required Qualifications:

  • Bachelor's Degree in Human Service or related field AND e years' management or supervisor experience OR equivalent combination / Master's Degree preferred
  • Driver's license

Skills:

  • Strong Knowledge of child and adolescent development
  • Knowledge of youth serving systems
  • Strong time management and multi-tasking skills
  • Excellent literacy and communication skills
  • Knowledge of community resources
  • Advanced knowledge of Microsoft Office

Pay Rate: $29-$32 per hour

The Center for Youth Provides Equal Employment Opportunities

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