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Human Services Assistant Jobs in Rochester, NY (NOW HIRING)

East House

Service Coordinator I

Rochester, NY · On-site

$19.50 - $24.75/hr

... Assist clients with benefit applications, budgeting, and payee agency coordination. · Promote ... in human services and 1-3 years of experience. Licenses/Certifications · Valid NYS driver ...

EAST HOUSE CORPORATION

Service Coordinator I

Rochester, NY · On-site

$18 - $27.45/hr

... Assist clients with benefit applications, budgeting, and payee agency coordination. · Promote ... Bachelor's degree in human services and 1-3 years of experience. Licenses/Certifications · Valid ...

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Showing results 21-40

All JobsHuman Services JobsHuman Services Assistant JobsHuman Services Assistant Jobs in Rochester, NY

Human Services Assistant information

See Rochester, NY salary details

$17.3K

$45.9K

$67.1K

How much do human services assistant jobs pay per year?

As of Aug 8, 2026, the average yearly pay for human services assistant in Rochester, NY is $45,934.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,500.00 and $56,200.00 per year, depending on experience, location, and employer.

What are some common challenges faced by human services assistants when supporting diverse client populations?

Human Services Assistants often work with clients from a wide range of backgrounds, each with unique needs and potential barriers to accessing services. Some common challenges include navigating language differences, cultural sensitivities, and varying levels of trust or engagement from clients. To address these, assistants typically rely on strong communication skills, empathy, and the ability to connect clients with appropriate resources, often collaborating closely with social workers, counselors, and community organizations. Ongoing training and supervision help staff stay prepared for these situations and provide effective support.

What kind of jobs fall under human services?

Jobs under human services include roles such as Human Services Assistant, social worker, case manager, counselor, and community outreach worker. These positions typically involve helping individuals or communities access resources, providing support, and advocating for their needs, often requiring strong communication and organizational skills.

What is the difference between Human Services Assistant vs Social Worker?

AspectHuman Services AssistantSocial Worker
Required CredentialsHigh school diploma or equivalent; some roles may require certificationBachelor's degree in social work or related field; licensure often required
Work EnvironmentCommunity agencies, healthcare facilities, schoolsHospitals, government agencies, private practices
Employer & Industry UsageNonprofits, government programs, healthcarePublic and private social service agencies, healthcare
Common Search & Comparison IntentUnderstanding entry-level roles assisting social workersMore advanced, licensed roles with broader responsibilities

Human Services Assistants typically support social workers by performing administrative tasks and providing basic client assistance. Social Workers have more advanced training, handle complex cases, and often require licensure. Both roles work in similar environments, but social workers generally have greater responsibilities and qualifications.

What is a human services assistant?

Human Services Assistants are professionals who support social workers, counselors, and other specialists in helping clients access community services and support. They often work in settings such as social service agencies, rehabilitation centers, or group homes. Their duties can include helping clients fill out paperwork, connecting them with resources, monitoring their progress, and providing emotional support. Human Services Assistants play a vital role in ensuring that individuals receive the assistance they need to improve their quality of life.

What does a human services assistant do?

A human services assistant performs a variety of support duties for social workers, clinical psychologists, and others in the social service field. As a human services assistant, you may help a client access benefits and fill out applications, assist with outreach programs, provide daily care to clients, or help with reports and recommendations for your department. Qualifications needed for this career may include an associate degree in a subject like social work or rehabilitation and experience working with the demographic you want to serve. Other essential skills for the job include patience, attention to detail, and the ability to take directions.

What are the key skills and qualifications needed to thrive as a human services assistant, and why are they important?

To thrive as a Human Services Assistant, you need a foundational understanding of social services, client support, and case management, often supported by a certificate or associate degree in human services or a related field. Familiarity with client management software, data entry systems, and office productivity tools is typically required. Strong interpersonal skills, active listening, and cultural sensitivity help you build rapport and effectively assist diverse populations. These skills ensure clients receive appropriate support and resources while maintaining efficient program operations.
More about Human Services Assistant jobs
What are the most commonly searched types of Human Services jobs in Rochester, NY? The most popular types of Human Services jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Human Services Assistant jobs? Cities near Rochester, NY with the most Human Services Assistant job openings:
Human Services Assistant jobs near you
Infographic showing various Human Services Assistant job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 17% Part Time, 1% Temporary, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $45,934 per year, or $22.1 per hour.

Self-Direction Compliance Coordinator

Epilepsy-Pralid, Inc.

Rochester, NY • On-site

$22 - $25.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description

We accept applications for open positions. We are an equal opportunity employer.
Empowering People's Independence (EPI) provides support for people with developmental disabilities, epilepsy, and brain injury through progressive, tailored care to improve their health, wellbeing, independence, and social inclusion. We are committed to empowering people with disabilities to reach their individual goals and aspirations, and to live their lives to the fullest while maintaining a safe working environment.
Job Purpose:
The primary function of this role is to ensure quality and Medicaid Compliance standards are met, through verification of all completed Office for People with Developmental Disabilities (OPWDD) required documents in the Self-Direction Department.
Hiring Rate: $22.00/hr-$25.25/hr commensurate with experience
Benefits:
  • 403(b) with discretionary match
  • Dental & Vision insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance with HSA and employer match
  • Health savings account
  • Life insurance
  • Generous PTO bank
  • Parental leave
  • Referral program

Essential Functions:
  • Ensures compliance with all OPWDD regulations.
  • Assures the timely and accurate completion of Staff Action Plans /Service Plans for person's receiving supports and that they are distributed per OPWDD/DOH regulation.
  • Maintains dates for required Staff Action Plans/ Service Plans, Life Plans/Plans of Care, Level of Care Eligibility Determination (LCED), etc., and assures all record keeping and documentation requirements are completed timely to meet billing, quality, and Medicaid Compliance standards.
  • Ensures all yearly paperwork is complete.
  • Consults with Program Managers/Supervisors to ensure consistency of services.
  • Assist Quality Improvement Dept with SD related corporate compliance investigations.
  • Assist with staff education and training.
  • Complete audits of SD Department from programmatic and service perspectives.
  • Serves as a positive role model for person's supported and other staff. Interacts with others in a way which will assist person's in developing behaviors, skills, and attitudes necessary for successful community living. Promotes positive respectful interactions with direct support professionals and persons supported.

Non-Essential Functions:
  • Other duties as assigned within scope of practice.
  • Participate on various EPI committees as able.

Compliance:
  • Must maintain confidentiality and exercise discretion concerning all business-related matters, including but not limited to board/vendors/donors' names, investigations, finance, operations, and employee relations matters.
  • Must be willing to complete specific company required trainings as mandated by our governing agency, Office for People with Developmental Disabilities (OPWDD), at time of hire and annually thereafter.
    • Must adhere to all departmental /company policies & procedures at all times.

Education and Experience:
    • High school diploma and at least two (2) years of work experience in OPWDD settings or Associate's degree in a health care or human services related field and at least one (1) year of work experience in OPWDD.
  • Bachelor's degree in a health care or human services related field preferred.

Supervision:
  • None

Computer Skills:
  • Strong working knowledge of Microsoft programs to include Email, Word, Excel, PowerPoint, Teams.

Qualifications:
  • Must possess and maintain a valid NYS Driver's License-a vehicle is required for business travel.
  • Solid verbal and written communication skills and ability to communicate with all persons supported and a diverse employee population of various levels within the organization.
  • Demonstrated ability to use poise, tact, maturity and diplomacy, during difficult and/or stressful situations to effectively collaborate and resolve issues.
  • Proven ability to work in a fast-paced environment, with demonstrated ability to manage multiple tasks, and customer requests, while meeting deadlines.

Physical Demands:
The physical demands described below are representative of those that are required to successfully perform the essential functions of this job. Individuals with disabilities, which impact their ability to perform the essential functions, will need to review reasonable accommodations with Human Resources.
    • Must be able to talk, hear, stand, walk, and/or sit for extended periods of time; may have to twist, bend, use hand to finger, stretch with hands and arms.
    • Specific vision abilities required by this job include close vision and ability to adjust focus.
  • May be exposed to strong odors from time to time.
  • Must be able to lift and carry up to 50 lbs.

While performing the duties of this position, exposure to changing weather conditions will occur.
#IND
Empowering People's Independence(EPI)
1650 South Avenue
Rochester, N.Y. 14620
Call or Text us at (585)204-0896
recruiter@epiny.org

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