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Human Services Coordinator

Cedar Rapids, IA · On-site

$20.75 - $27.25/hr

... management Guide staff on policies, procedures, and best practices Support scheduling oversight to ensure operational and service expectations are met Member Support & Coordination Lead and support ...

Diocese of Green Bay

Human Services Intern

Green Bay, WI · On-site

$14.50 - $19.50/hr

Human Services Intern Diocese of Green Bay / Curia Part-Time, Non-Benefit Eligible PRIMARY ... Excellent organizational, time management and customer service skills. * Familiarity with and/or ...

State of Pennsylvania

Human Services Analyst

Harrisburg, PA · On-site

$59.35K - $90.21K/yr

You take on key responsibilities that help Community HealthChoices Managed Care Organizations stay ... As a Human Services Analyst, you will perform the following duties: * Compliance Monitoring: Review ...

City of Richmond

Human Services Manager - CSA

Richmond, VA

$89.80K - $149.98K/yr

... position of Human Services Manager - CSA to provide programmatic supervision and administrative ... Administration of utilization management for quality improvement & outcome measurement; Provides ...

State of Pennsylvania

Human Services Analyst

Harrisburg, PA · On-site

$59.35K - $90.21K/yr

Bureau of Policy, Planning, and Program Development / Division of Program Management and Planning ... As a Human Services Analyst with the Department of Human Services, you will help move critical ...

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How much do human services management jobs pay per year?

As of May 29, 2026, the average yearly pay for human services management in the United States is $77,650.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $94,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Human Services Manager, and why are they important?

To thrive as a Human Services Manager, you need a background in social work, psychology, or a related field, often supported by a bachelor's or master's degree and relevant experience. Familiarity with case management software, compliance regulations, and budgeting tools is typically required. Strong leadership, problem-solving, and interpersonal communication skills help in managing teams and addressing client needs effectively. These skills ensure efficient service delivery, regulatory compliance, and the well-being of both staff and clients in diverse human services environments.

What are some common challenges faced by professionals in Human Services Management, and how can they be addressed?

Professionals in Human Services Management often face challenges such as balancing limited resources with high client needs, managing diverse teams, and navigating complex regulatory requirements. Addressing these challenges typically involves prioritizing effective communication, fostering team collaboration, and staying updated on policy changes and best practices. Successful managers also invest in ongoing staff training and seek out community partnerships to expand available resources, which helps improve service delivery and organizational outcomes.

What is human services management?

Human services management refers to the leadership and administration of organizations that provide social services to individuals, families, and communities. Professionals in this field oversee programs, manage staff, develop policies, and ensure that services meet the needs of vulnerable populations. They often work in government agencies, non-profit organizations, healthcare settings, and community outreach programs. The role requires strong organizational, communication, and problem-solving skills to effectively coordinate resources and support clients.

What is the difference between Human Services Management vs Social Services Coordinator?

AspectHuman Services ManagementSocial Services Coordinator
Required CredentialsBachelor's or Master's in Social Work, Psychology, or related field; management experienceBachelor's in Social Work, Psychology, or related field; some experience in social services
Work EnvironmentAdministrative offices, community agencies, government departmentsCommunity organizations, clinics, social service agencies
Employer & Industry UsageNonprofits, government agencies, healthcare organizationsNonprofits, social service agencies, community programs

Human Services Management involves overseeing programs, managing staff, and developing policies within social service organizations. In contrast, Social Services Coordinators focus on direct client interaction, case management, and implementing services. Both roles require related credentials and work in similar environments, but management positions emphasize leadership and administrative duties, while coordinators are more client-focused.

More about Human Services Management jobs
What cities are hiring for Human Services Management jobs? Cities with the most Human Services Management job openings:
What states have the most Human Services Management jobs? States with the most job openings for Human Services Management jobs include:
What job categories do people searching Human Services Management jobs look for? The top searched job categories for Human Services Management jobs are:
Human Services Management jobs near you
Human Services Case Manager

Human Services Case Manager

The Salvation Army Eastern Territory

Trenton, NJ • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Salvation Army rating

6.2

Company rating: 6.2 out of 10

Based on 341 frontline employees who took The Breakroom Quiz

461st of 665 rated non-profit organizations

Job description

Overview

The Human Services Case manager will provide case management for the Trenton Citadel social service programs under the direction of the Corps Officer, with professional supervision provided by Divisional Headquarters Human Services Staff. The Case Manager will be able to identify the needs of the clients served and provide outreach within the community at large.

Responsibilities

The duties listed below are the primary duties of this position but are not all the duties that may be required. The Salvation Army reserves the right to change, reduce or expand the duties of this position at any time. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this role.

Specifically, the primary duties are:

 

  • Perform intakes, interviews, and assessments of clients' needs and perform follow up case management with households for other supportive programs available if needed beyond emergency assistance.
  • Identify and interact with case management clients; provide comprehensive case management including but not limited to assessment of client needs, developing a plan of action utilizing a strengths-based approach, and identifying internal and external programs that would support their pathway to self-sufficiency.
  • Coordinate services with partner agencies to ensure a holistic service approach for all clients.
  • Support the Pathway of Hope Initiative by enrolling eligible families with children under 18 who are living in generational/chronic poverty and providing the above case management in conjunction with the Pathway of Hope policies and procedures. 
  • Ensure the accuracy and timely submission of records and reports in applicable databases for all community programs and funding sources as requested by the Corps Officers.
  • Maintain accurate, confidential, and updated case records in accordance with The Salvation Army record keeping policies and procedures.
  • Place all food orders, submit reports on time, organize and manage inventory, and handle all paperwork from the local Food Bank.
  • Monitor and maintain the general condition and upkeep of Social Service lobby and reception area.
  • Manage the main switchboard, which includes but is not limited to making phone calls, taking messages, and listening to voicemails to ensure social services clients are receiving assistance in a timely manner.
  • Assist Corps Officers in overseeing volunteers and community service workers.
  • Prepare and maintain Salvation Army statistical reports for timely submission.
  • Attend and participate in regular staff meetings/trainings and individual supervision meetings as required.
  • Uphold the standards and principles of The Salvation Army's mission and ministry.
  • Other relevant duties as assigned by supervisors.
Qualifications
  • Associate's Degree Required in Social Work, Psychology, Counseling or Human Services related field from an accredited institution.
  • Master's Degree in Social Work preferred.
  • At least 1 to 2 years of experience in case management or counseling.
  • Strong written and verbal communication skills
  • Bilingual (English/Spanish) required.
  • Possess organizational skills and professional demeanor.
  • Knowledge of Microsoft Office programs, Word, Excel, Access.
  • Knowledgeable of Mercer County and community resources.
  • Strong interpersonal skills and ability to work as part of a team.
  • Excellent written and verbal communication skills, ability to establish rapport.
  • Ability to maintain confidentiality of interactions with clients and fellow employees.
  • Awareness and sensitivity to cultural and socioeconomic characteristics of populations served.
  • Good organization skills and timely follow up skills to ensure that any concerns are reported timely, clearly, and addressed in an appropriate time frame for overall cleanliness and safety.
  • Must understand and appreciate the mission of The Salvation Army.
Employment Type: FULL_TIME

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