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Human Services Case Manager Jobs in Riverside, CA

Volunteers of America

Case Manager Lead

Santa Ana, CA · On-site

$28.01 - $29.48/hr

... human services organization committed to serving people in need, strengthening families, and ... This includes assisting case managers in: assessing and reassessing household needs, educating ...

Volunteers of America

Case Manager Lead

Santa Ana, CA · On-site

$28.01 - $29.48/hr

... human services organization committed to serving people in need, strengthening families, and ... This includes assisting case managers in: assessing and reassessing household needs, educating ...

The GEO Group

CASE MANAGER, DRC

San Bernardino, CA · On-site

$20.50 - $26.50/hr

The Case Manager to Participant caseload ratio shall not exceed 1 to 50, unless prior written ... Bachelor's Degree in Human Services or a related field is preferred. * Valid driver's license ...

Maximus

Case Manager

Santa Ana, CA · On-site

$20.75 - $26.75/hr

General information Job Posting Title Case Manager Date Monday, August 24, 2026 City Santa Ana ... human services, social work, or related field from an accredited college or university preferred ...

Loma Linda University Health

Case Manager

Murrieta, CA · On-site

$59.18 - $79.60/hr

Case Management and Social- ( Part Time, Varied Shifts) - Job Summary: The Case Manager serves as a ... If you need a reasonable accommodation in the hiring process, please notify Human Resource ...

CityNet

Lead Case Manager

Corona, CA · On-site

$29.50/hr

Description Position Overview Team Leads provide case management and supportive services to ... or human trafficking - Experience cultivating and maintaining productive, professional ...

Loma Linda University Health

Case Manager

Murrieta, CA · On-site

$20.50 - $26.25/hr

Case Management and Social- ( Part Time, Varied Shifts) - Job Summary: The Case Manager serves as a ... If you need a reasonable accommodation in the hiring process, please notify Human Resource ...

CityNet

Case Manager (Interim Housing)

Lake Elsinore, CA · On-site

$23 - $29/hr

Description Position Overview Case Managers (CMs) provide housing-focused case management and ... Bachelor's degree or higher in Social Work, Human Services, Sociology, Psychology, or a related ...

CityNet

Case Manager (Interim Housing)

Murrieta, CA · On-site

$23 - $29/hr

Description Position Overview Case Managers (CMs) provide housing-focused case management and ... Bachelor's degree or higher in Social Work, Human Services, Sociology, Psychology, or a related ...

Loma Linda University Health

Case Manager

Murrieta, CA

$20.25 - $26/hr

Case Management and Social- ( Part Time, Varied Shifts) - Job Summary: The Case Manager serves as a ... If you need a reasonable accommodation in the hiring process, please notify Human Resource ...

CityNet

Case Manager (Homeless Outreach)

Riverside, CA · On-site

$23 - $29/hr

Description Position Overview Case Managers (CMs) provide housing-focused case management and ... Bachelor's degree or higher in Social Work, Human Services, Sociology, Psychology, or a related ...

CityNet

Case Manager (Homeless Outreach)

Murrieta, CA · On-site

$23 - $29/hr

Description Position Overview Case Managers (CMs) provide housing-focused case management and ... Bachelor's degree or higher in Social Work, Human Services, Sociology, Psychology, or a related ...

CityNet

Case Manager (Homeless Outreach)

Corona, CA · On-site

$23 - $29/hr

Description Position Overview Case Managers (CMs) provide housing-focused case management and ... Bachelor's degree or higher in Social Work, Human Services, Sociology, Psychology, or a related ...

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Human Services Case Manager information

See Riverside, CA salary details

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$23

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How much do human services case manager jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for human services case manager in Riverside, CA is $23.16, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $25.34 per hour, depending on experience, location, and employer.

What is a human services case manager?

Human Services Case Managers are professionals who help individuals and families access social services, resources, and support tailored to their needs. They assess clients' situations, develop care plans, coordinate services like housing, healthcare, or counseling, and monitor progress to ensure goals are met. Case managers act as advocates, connecting clients with community resources and providing ongoing support throughout the process. Their work is essential in helping people overcome challenges related to mental health, substance abuse, poverty, and family issues.

What are the key skills and qualifications needed to thrive as a human services case manager?

To thrive as a Human Services Case Manager, you need a background in social work or a related field, case management experience, and often a bachelor's degree in social sciences. Familiarity with case management software, client databases, and sometimes certifications like Certified Case Manager (CCM) are typically required. Strong interpersonal skills, active listening, and cultural sensitivity help build trust and effectively advocate for clients. These abilities ensure effective client support, resource coordination, and successful outcomes in complex social service environments.

What are some common challenges human services case managers face when working with diverse client populations?

Human Services Case Managers often encounter challenges such as language barriers, cultural differences, and varying levels of client engagement. Navigating these challenges requires strong communication skills, cultural competence, and adaptability. Case managers must also balance large caseloads, manage time effectively, and collaborate closely with other agencies or service providers to ensure clients receive comprehensive support. Continuous learning and seeking feedback from colleagues can help case managers address these challenges and deliver better outcomes for clients.

What is the difference between Human Services Case Manager vs Social Worker?

AspectHuman Services Case ManagerSocial Worker
CredentialsOften requires a bachelor's degree in human services, social work, or related fieldTypically requires a bachelor's or master's degree in social work (BSW or MSW) and licensure
Work EnvironmentCommunity agencies, healthcare facilities, schools, non-profitsHospitals, mental health clinics, government agencies, private practices
Employer & IndustryNon-profits, government programs, healthcare organizationsHealthcare, mental health, child welfare, government agencies

While both roles focus on supporting individuals in need, Human Services Case Managers primarily coordinate services and connect clients with resources, often with a bachelor's degree. Social Workers typically have advanced degrees and may provide therapy, advocacy, and case management, often working in clinical settings. Both roles are vital in the social services industry but differ in scope and qualifications.

What are popular job titles related to Human Services Case Manager jobs in Riverside, CA?

For Human Services Case Manager jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Human Services Case Manager jobs in Riverside, CA look for?

The top searched job categories for Human Services Case Manager jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Human Services Case Manager jobs?

Cities near Riverside, CA with the most Human Services Case Manager job openings:

Human Services Case Manager jobs near you

Case Manager Lead

Santa Ana, CA • On-site

Volunteers of America
Non-Profits • 10K+ employees
Learn more about Volunteers of Americaexternal

$28.01 - $29.48/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 24 days ago

Volunteers Of America rating

6.9

Company rating: 6.9 out of 10

Based on 130 frontline employees who took The Breakroom Quiz

Job description

About Us:
VOALA
Helping Our Most Vulnerable Change Their Life Stories
Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans� services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.
PAY RATE: $28.01 - $29.48 Per Hour
BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits.
JOB SUMMARY AND PURPOSE
The Lead Case Manager will arrange, coordinate, monitor, mentor, and assure all delivered services by the case management team meet the needs of program clients. This includes assisting case managers in: assessing and reassessing household needs, educating households on and community resource opportunities, developing housing stability plans, scheduling appointments, and providing necessary follow-up to ensure housing stability plans are progressing on schedule and needs are adequately being addressed. The Lead Case Manager shall work to ensure his and the teams case load is assigned and completed in a timely manner. The position requires a combination of administrative/office duties and field/outreach work.
DUTIES AND RESPONSIBILITIES
  • Assign and monitor case load of team:
  • Review daily referrals and screenings of potential clients.
  • Designates clients to case manager for intake and ensures all supporting documents are verified
  • Provides information and referrals for callers and walk-ins
  • Conducts comprehensive screenings and assessments with clients to collect functional, environmental, financial, employment, housing, educational, and health information, as appropriate, to develop a case plan
  • Develops support systems to meet client needs, coordinates and facilitates move-in activities, rental negotiations, and service referrals as required
  • May make home and field visits
  • Monitors case managers on a regular basis to determine quality and effectiveness of services provided
  • Review cases with Program Coordinator and Case Management Team
  • Audit case file on a regular basis for completeness and accuracy
  • Conducts crisis intervention as necessary
  • Assists case managers by identifying and coordinating a variety of available services necessary for veterans and families to maintain/obtain self-sufficiency and family stabilization
  • Makes referrals to available VA/community providers for therapeutic, social, educational, and medical resources, as appropriate
  • Provides support to case managers, clients and families through ongoing case conferencing, counseling, and advocacy
  • Conducts comprehensive file reviews and assessment of data collected to assure all necessary documentation is collected by case managers for program services eligibility purposes
  • Assure all program assets and file documents are maintained and secure for all client records
  • Develops, performs, and assists with workshops pertaining to program services that meet client needs
  • Participates and assists with outreach events
  • Other duties as assigned

ESSENTIAL ABILITY ACKNOWLEDGEMENT
Ability to work and deal with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs, which may include clients with homelessness, mental illness, substance abuse, recently released from incarceration, and other challenges.
ESSENTIAL DUTIES:
  • Services for this position must be provided on-site. As a result, the positions supervised by this job description are on-site, and supervisors / managers / leaders must be on site to provide proper direction and oversight.
  • Lead a team of Case Managers on their active case load through reviewing and discussing detailed plans of action to meet the clients needs, set goals and find the necessary resources to meet those goals
  • Responsible for intake, assessments, service planning and service delivery
  • Conducts hard and soft file management, HMIS, CM process flow, to ensure Client documentation meets all requirements for provision of services
  • Collaborate with other service providers to link participants to community resources and supportive services
  • Conducts weekly case conferencing and monthly case file audits to assure participant records are complete and accurate
  • Develops, performs, and assists with workshops pertaining to veteran households� needs
  • Participates and assists with outreach events
  • Other duties as required and may be subject to change

MANDATED REPORTER
As service providers to the underprivileged and vulnerable in our community, all employees are considered Mandated Reporters, and must report any instance of physical or sexual abuse to proper authorities.
Qualifications
REQUIREMENTS:
  • Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
  • Background Investigation
  • Verification of educational degrees and previous employment
  • Clearance of:
    • General Services Administration's List of Parties Excluded from Federal Programs
    • HHS/OIG List of Excluded Individuals/Entities
  • Tuberculosis testing within five days of employment start date
  • Ability to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs which may include clients with homelessness, mental-illness, substance abuse, recently released from incarceration and other challenges.

EDUCATION:
  • Associate's Degree in Social Work or related field or
  • A combination of education and relevant experience (Two years� total).
  • Completion of VOALA Case Management training within 6 months of hire.

EXPERIENCE:
  • Minimum of 2 years of experience as a case manager;
  • Proven Leadership ability

PREFERRED QUALIFICATIONS:
  • Bachelor's Degree (Social Work or related)
  • 3 years of experience working with target population
  • Experience in supervision or lead role preferred
  • HMIS navigation

Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

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