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Ecm Case Jobs in Riverside, CA (NOW HIRING)

Acacia Health

ECM Lead Case Manager MSW

Irvine, CA · On-site

$34 - $38/hr

Case Manager Job Responsibilities: * Assess Member needs in the areas of physical health, mental ... Conduct outreach and engagement activities in order to facilitate linkage to the ECM program and ...

Hurtt Family Health Clinic, Inc

Case Manager

Santa Ana, CA · On-site

$27.25/hr

The Case Manager provides comprehensive non-clinical support, guidance, and assistance for patients ... This position will focus on the Enhanced Care Management (ECM) populations as well as Substance Use ...

Mercy House

ECM Lead Care Manager (4618)

Santa Ana, CA · On-site

$23.75 - $25.25/hr

The ECM Lead Care Manager collaborates closely with the CalAIM Community Supports Program to ... Confidentiality standards and ethical considerations in case management * Best practices for ...

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How much do ecm case jobs pay per hour?

As of Jul 25, 2026, the average hourly pay for ecm case in Riverside, CA is $25.83, according to ZipRecruiter salary data. Most workers in this role earn between $20.05 and $28.08 per hour, depending on experience, location, and employer.

What does ECM mean in healthcare?

In healthcare, ECM often refers to Enterprise Content Management, which involves organizing, storing, and managing patient records and clinical documents electronically. For ECM case roles, familiarity with electronic health record (EHR) systems and document management tools is essential to ensure compliance and efficient information flow.

What is an ECM Case Manager?

An ECM (Enhanced Care Management) Case Manager is a healthcare professional who coordinates comprehensive care for patients with complex health needs. They work closely with patients, their families, and healthcare providers to develop individualized care plans, ensure access to necessary services, and monitor progress. Their goal is to improve health outcomes by addressing both medical and social needs, such as housing, transportation, and behavioral health. ECM Case Managers often serve as advocates for patients, helping them navigate the healthcare system and connect with community resources.

What is an ECM worker?

An ECM (Enterprise Content Management) worker is a professional responsible for managing, organizing, and maintaining digital and physical documents within an organization. They often work with ECM software tools, ensure compliance with data policies, and support efficient information retrieval and storage processes.

How does an ECM Case Manager typically collaborate with other departments to ensure effective case management?

ECM (Enterprise Content Management) Case Managers frequently work cross-functionally with IT, legal, compliance, and business operations teams. They coordinate to ensure that case documentation is properly stored, secure, and accessible according to company policies and regulatory requirements. Regular meetings and communication are essential for aligning on project goals, resolving data access issues, and streamlining workflows. This collaborative environment helps ECM Case Managers address challenges such as data silos and process bottlenecks, ultimately improving case resolution efficiency.

Is being a MOA a good entry level job?

Medical Office Assistants (MOAs) often serve as entry-level healthcare support roles, requiring basic administrative skills, communication, and familiarity with medical terminology. It can be a good starting point for those interested in healthcare careers, offering experience with office procedures, patient interaction, and medical software. However, advancement may require additional certifications or training.

What are the key skills and qualifications needed to thrive as an ECM (Enterprise Content Management) Case Manager, and why are they important?

To excel as an ECM Case Manager, you need expertise in information management, document control, and workflow optimization, usually supported by a degree in information technology or a related field. Familiarity with ECM platforms such as SharePoint, OpenText, or IBM FileNet, and certifications like AIIM Certified Information Professional (CIP), are commonly required. Strong analytical thinking, attention to detail, and effective communication skills help in resolving content-related issues and collaborating with stakeholders. These competencies are crucial for ensuring efficient document management, regulatory compliance, and the smooth operation of business processes.

What qualifications do you need to be a Medi-Cal case manager?

To become a Medi-Cal case manager, candidates typically need a relevant bachelor's degree such as social work, nursing, or healthcare administration, along with experience in case management or social services. Certification in case management or related fields may be required or preferred, and strong communication and organizational skills are essential for the role.
What are popular job titles related to Ecm Case jobs in Riverside, CA? For Ecm Case jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Ecm Case jobs in Riverside, CA look for? The top searched job categories for Ecm Case jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Ecm Case jobs? Cities near Riverside, CA with the most Ecm Case job openings:
Ecm Case jobs near you
Infographic showing various Ecm Case job openings in Riverside, CA as of June 2026, with employment types broken down into 96% Full Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $53,722 per year, or $25.8 per hour.
Enhanced Case Manager

Enhanced Case Manager

East Valley Institute of Technology

Pomona, CA • On-site

$23 - $27.16/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Job description

POSITION PURPOSE:
The ECM Case Manager will be responsible for assisting individuals and/or families who are homeless and have a chronic illness or physical disability or are high utilizers of the health care system with achieving and maintaining health, mental health, and housing stability. The goal in providing these services is to make significant progress towards addressing homelessness, and medical and behavioral health issues for the county's most vulnerable populations, to ensure they have the resources and support they need to thrive and succeed.
MAJOR POSITION RESPONSIBILITIES AND FUNCTIONS:
  • Act as a primary contact for clients throughout their full length of participation in the program for enhanced care management needs.
  • Complete a comprehensive intake and assessment for new clients to help them determine their needs, eligibility, interests, and goals with monthly follow-up home visits supporting enhanced care management needs and housing retention.
  • Conducts initial and ongoing assessment of client's health and/or support service needs. Sets the level of client need.
  • Leads the provision and coordination of services and provides direct services for ECM participants in their assigned monthly caseload.
  • Work with clients and their current and previous supports to develop individual care plans to help them meet initial and intermediate goals in the areas of education and employment, housing stability, positive health outcomes, permanent connections, and well-being.
  • Provides basic and intensive individual support, based on client needs. Support may include providing interventions, internal and community services referrals, and more intensive support which may include a home visit.
  • Operate in a supportive role within an interdisciplinary healthcare team utilizing an integrated care and treatment model.
  • Connect clients to supportive services such as mental health, health, substance use, and employment and education resources with service providers.
  • Collaborate with primary care providers and behavioral health providers to offer health and behavioral interventions that will maximize patient health outcomes.
  • Provide support, empowerment, education, and targeted case management services to clients.
  • Tracks, monitors, and actively manages assigned patient cases to ensure coordination of care, retention of patients, and ensuring a high level of utilization is maintained.
  • Offer linkage to resources such as DPSS, Social Security, and Medi-Cal and act as a liaison for clients with those resources.
  • Attend case conferencing meetings to coordinate services with internal and outside service providers.
  • Educate clients about the health care system and facilities relationship building between the two and how to maintain set relationships.
  • Document work with clients through appropriate record keeping that follows East Valley's policies and procedures complying with HIPPA standards and observing strict patient confidentiality.
  • Link clients to needed services and facilitate access to community resources.
  • Attend appropriate community resource meetings and training as assigned.
  • MSW level case managers if requesting clinical hours for BBS requirements will be assigned 6-8 weekly therapy caseloads.
  • Performs other duties as assigned by team leads, supervisors, and managers.

POSITION REQUIREMENTS AND QUALIFICATIONS:
  • Minimum of one of experience working with homeless individuals and have a social work/mental health-related bachelor's degree or Master's degree (preferred), or have a minimum of two years of experience providing direct mental health or intensive case management services, unless otherwise approved by DHS.
  • Have experience working with clients with mental illness, chronic health issues, and substance use disorders.
  • Have expertise in the following areas: chronic homelessness, outreach and engagement strategies, intensive case management services, best practice models, mental health and substance use disorder services, crisis intervention, suicide assessment and prevention, affordable housing and public benefits applications, housing and landlord/tenant rights and eviction prevention.
  • Knowledge of community resources in the area of residence.
  • Comfortable working with diverse populations including formerly incarcerated individuals, undocumented individuals, LGBT populations, and those experiencing homelessness, substance abuse, and/or mental illness.
  • Exceptional ability to connect and engage with people.
  • Good oral and written communication skills.
  • Detail-oriented, organized, and possess time management skills.
  • Able to work flexible job hours.
  • Willingness to work in various environments, including jail settings, street outreach, home visits, homeless encampments, and/or shelters.
  • Bilingual English/Spanish preferred (read, write, speak)

DOE: $23.00 - $27.16
East Valley offers a competitive salary, and excellent benefits including medical, dental, vision, and defined contribution retirement plan. You will also enjoy a work-life balance with paid time off and paid holidays throughout the year.
Please apply to this position with your current resume.
Principals only. Recruiters, please do not contact this job posting.
EOE is the Law. It is the stated policy of EVCHC to conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities, and veterans to apply to all of our job openings. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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