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Human Resources Customer Service Representative Jobs

Kairos Management

Customer Service Representative

Dallas, TX · On-site

$15.50 - $21/hr

Kairos is a Human Resource Management firm based in Dallas, TX. Now more than ever, it is crucial to find a job that is secure and rewarding.We work with our clients helping them find the right ...

Inland Imaging

HR Representative

Spokane, WA · On-site

$24.29 - $36.43/hr

Base Pay Range: $24.29 - $36.43 The HR Representative is a Regular, Full-Time administrative ... The ideal candidate is highly organized, detail-oriented, customer-service focused, and interested ...

ST Engineering

Director, Human Resources

Pensacola, FL · On-site

Develop Corporate Social Responsibility (CSR) initiatives aligned with corporate pillars and ... Bachelor's degree in Human Resources, Business Administration, or related field. * Minimum of 10 ...

My Office Pro

Customer Service Representative

London, KY · On-site

$16/hr

Our mission is to deliver quality back-office and HR support to our clients so they can focus on ... Our CSR Manager and Supervisor will work closely with you and support you through training and ...

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Human Resources Customer Service Representative information

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How much do human resources customer service representative jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for human resources customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are Human Resources Customer Service Representatives?

Human Resources Customer Service Representatives are professionals who serve as a point of contact between employees and the HR department. They assist with inquiries related to benefits, payroll, company policies, and other HR-related topics. Their role involves addressing employee concerns, resolving issues, and providing information to ensure a positive workplace experience. They may also help with onboarding, maintaining records, and supporting various HR functions. Strong communication and problem-solving skills are essential for success in this position.

How does a Human Resources Customer Service Representative typically collaborate with other HR team members and departments?

A Human Resources Customer Service Representative frequently works alongside HR generalists, recruiters, payroll specialists, and benefits administrators to resolve employee inquiries efficiently. Collaboration often involves gathering information from various departments, such as IT for onboarding or Payroll for compensation questions, to provide accurate and timely support. Regular team meetings and shared case management systems help ensure consistency and up-to-date knowledge across the HR team. This collaborative environment allows representatives to deliver comprehensive solutions and fosters professional growth through exposure to different HR functions.

What is the difference between Human Resources Customer Service Representative vs Human Resources Coordinator?

AspectHuman Resources Customer Service RepresentativeHuman Resources Coordinator
CredentialsHigh school diploma or equivalent; some roles may prefer HR certificationsBachelor's degree in HR, Business, or related field; HR certifications beneficial
Work EnvironmentOffice setting, interacting directly with employees and applicantsOffice environment, handling HR processes and supporting HR team
Employer & Industry UsageCommon in retail, healthcare, and service industries for employee supportUsed across various industries to assist with HR operations and compliance
Search & Comparison IntentFocuses on employee relations and customer service within HRInvolves HR administration, coordination, and process management

While both roles support HR functions, Human Resources Customer Service Representatives primarily focus on employee interactions and support, whereas Human Resources Coordinators handle administrative HR tasks and coordinate HR activities. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

What are the key skills and qualifications needed to thrive as a Human Resources Customer Service Representative, and why are they important?

To thrive as a Human Resources Customer Service Representative, you need a solid understanding of HR policies, employee relations, and customer service principles, often supported by a degree in HR or business administration. Familiarity with HR information systems (HRIS), ticketing platforms, and Microsoft Office Suite is typically required. Strong interpersonal skills, problem-solving abilities, and the capacity to handle confidential information with discretion set top performers apart. These skills are crucial to ensure accurate guidance, maintain employee satisfaction, and uphold organizational compliance.
More about Human Resources Customer Service Representative jobs
What states have the most Human Resources Customer Service Representative jobs? States with the most job openings for Human Resources Customer Service Representative jobs include:
What job categories do people searching Human Resources Customer Service Representative jobs look for? The top searched job categories for Human Resources Customer Service Representative jobs are:
Human Resources Customer Service Representative jobs near you
Infographic showing various Human Resources Customer Service Representative job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
HR Customer Service/Shared Services Advisor

HR Customer Service/Shared Services Advisor

System One

Pensacola, FL • On-site

Contractor

Medical, Dental, Vision, Life, Retirement

Posted 6 hours ago

Job description

Job Title: HR Customer Service Shared Services Advisor

Location: Hybrid Work Model Reporting to Pensacola, FL

Position Type: Multiyear Contract

Great opportunity with large-scale Financial Institution!

Description

Our client is seeking an HR Shared Services Advisor to support employee inquiries and shared services operations in a high-volume environment. This role serves as a key point of contact for employees, providing guidance on HR-related matters including disability cases, case management, and system updates. This is a non-technical role focused on employee support, with training provided on internal systems including Oracle HCM.

Required Skill Set

- Knowledge of shared services models and operational efficiency practices

- Strong problem-solving and process improvement skills

- Excellent communication and advisory abilities

- Understanding of compliance and regulatory standards

- Answering phone calls/making phone calls- providing employees with information and guidance. Once the vendor approves employees disability claim, this position is the first point of contact for employees.

- Case management-answering cases that are submitted by employees with sometimes complex information and guidance.

Other Duties:

Reviewing and updating separations in Oracle-HCM

Working closely with vendor, other contractors, and advisors that are processing disability payments

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

#M-2 #LI-CB5 Ref: #851-Rockville-S1