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Human Resources Customer Service Representative Jobs

DHL

HR Representative

Marengo, OH · On-site

$55K - $90K/yr

We're looking for top notch HR Representatives to provide outstanding customer service to our business leaders at distributions centers and regional offices across the country. We need people who ...

Borrego Health

Customer Service Representative

La Mesa, CA · On-site

$16.50 - $22.25/hr

The Customer Service Representative position requires excellent interpersonal and customer service ... You may also fax resumes- HR Department Borrego Health PO Box 2369 Borrego Springs, CA 92004 Fax ...

Genesis Logistics Inc.

HR Representative

Stafford, VA · On-site

$55K - $90K/yr

We're looking for top notch HR Representatives to provide outstanding customer service to our business leaders at distributions centers and regional offices across the country. We need people who ...

Union Wireless

Customer Service Representative

Saratoga, WY · On-site

$17.75 - $20.40/hr

As a Customer Service Representative with Union Wireless, you'll have the opportunity to directly ... If you have any questions, please contact our HR Manager Lisa Jones HR Manager Cell Phone: 307-747 ...

Maclean Ltda

HR Representative

Houston, TX · On-site

... committed to outstanding customer service. START YOUR CAREER NOW. The Human Resources ... Representative will be responsible for administrative HR support and front-line HR assistance ...

New

DHL

HR Representative

Marengo, OH · On-site

$55K - $90K/yr

We're looking for top notch HR Representatives to provide outstanding customer service to our business leaders at distributions centers and regional offices across the country. We need people who ...

BCforward

Customer Service Representative

San Antonio, TX

$14.50 - $19.50/hr

The Customer Service Representative receives inbound calls from customers as initial point of contact to answer questions related to HR policies, practices or to resolve issues. He/she helps the ...

The Pennsylvania State University

$49K - $71K/yr

POSITION SPECIFICS Penn State Human Resources is currently seeking an HR Services Representative ... Strong customer service and communication skills, both oral and written * Ability to effectively ...

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Human Resources Customer Service Representative information

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How much do human resources customer service representative jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for human resources customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a human resources customer service representative?

Human Resources Customer Service Representatives are professionals who serve as a point of contact between employees and the HR department. They assist with inquiries related to benefits, payroll, company policies, and other HR-related topics. Their role involves addressing employee concerns, resolving issues, and providing information to ensure a positive workplace experience. They may also help with onboarding, maintaining records, and supporting various HR functions. Strong communication and problem-solving skills are essential for success in this position.

How does a human resources customer service representative typically collaborate with other HR team members and departments?

A Human Resources Customer Service Representative frequently works alongside HR generalists, recruiters, payroll specialists, and benefits administrators to resolve employee inquiries efficiently. Collaboration often involves gathering information from various departments, such as IT for onboarding or Payroll for compensation questions, to provide accurate and timely support. Regular team meetings and shared case management systems help ensure consistency and up-to-date knowledge across the HR team. This collaborative environment allows representatives to deliver comprehensive solutions and fosters professional growth through exposure to different HR functions.

What is the difference between Human Resources Customer Service Representative vs Human Resources Coordinator?

AspectHuman Resources Customer Service RepresentativeHuman Resources Coordinator
CredentialsHigh school diploma or equivalent; some roles may prefer HR certificationsBachelor's degree in HR, Business, or related field; HR certifications beneficial
Work EnvironmentOffice setting, interacting directly with employees and applicantsOffice environment, handling HR processes and supporting HR team
Employer & Industry UsageCommon in retail, healthcare, and service industries for employee supportUsed across various industries to assist with HR operations and compliance
Search & Comparison IntentFocuses on employee relations and customer service within HRInvolves HR administration, coordination, and process management

While both roles support HR functions, Human Resources Customer Service Representatives primarily focus on employee interactions and support, whereas Human Resources Coordinators handle administrative HR tasks and coordinate HR activities. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

What are the key skills and qualifications needed to thrive as a human resources customer service representative, and why are they important?

To thrive as a Human Resources Customer Service Representative, you need a solid understanding of HR policies, employee relations, and customer service principles, often supported by a degree in HR or business administration. Familiarity with HR information systems (HRIS), ticketing platforms, and Microsoft Office Suite is typically required. Strong interpersonal skills, problem-solving abilities, and the capacity to handle confidential information with discretion set top performers apart. These skills are crucial to ensure accurate guidance, maintain employee satisfaction, and uphold organizational compliance.
More about Human Resources Customer Service Representative jobs
What states have the most Human Resources Customer Service Representative jobs? States with the most job openings for Human Resources Customer Service Representative jobs include:
What job categories do people searching Human Resources Customer Service Representative jobs look for? The top searched job categories for Human Resources Customer Service Representative jobs are:
Human Resources Customer Service Representative jobs near you
Infographic showing various Human Resources Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

HR Representative

DHL

Marengo, OH • On-site

$55K - $90K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 26 days ago

DHL rating

6.9

Company rating: 6.9 out of 10

Based on 322 frontline employees who took The Breakroom Quiz

36th of 64 rated delivery companies

Job description

The HR Representative role has a national salary range of $55,000 - $90,000.
For roles within California the range is $70,304 - $90,000, Washington is $80,169 - $90,000, New York is 62,354 - $90,000 and Colorado 57,500 - $90,000.
We offer multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, and a generous PTO policy.
Do you enjoy working in a team environment providing strategic counsel and advisory services to leaders on business and people related issues? Do you take an energetic and influential approach to bring challenge and perspective to a business agenda? Would you get job fulfillment by playing a pivotal role in making sure our environment is the best possible workplace for our associates? Do you have a high regard for personal accountability and fully understand why integrity, trust, and customer focus are required qualities to display within the Human Resources function?
If so, DHL Supply Chain has the opportunity for you.
Job Description
We're looking for top notch HR Representatives to provide outstanding customer service to our business leaders at distributions centers and regional offices across the country. We need people who thrive in a fast-paced environment, who are looking for a good challenge, and who are dedicated to creating and developing superior customer relationships. You've got to be sharp, and you must be on your game every day... because you will be a required part of everyday life.
Some of our distribution centers are free-standing. Others are on-site with customers. No matter where we are, we're part of their team, we're invested in their success, and our operation is fully transparent. DHL Supply Chain is a world-class company, and we hire only world-class people. People who aren't afraid to work hard - in fact, people who want to work hard.
  • Implement HR strategies and initiatives aligned with the overall business strategy
  • Employee Relations and Engagement
  • Serve as an advocate and counsel to hourly and exempt associates
  • Drive initiatives/activities in support of site climate and culture
  • Conduct internal investigations as needed
  • Ensure compliance with required regulations, policies, and laws related to Human Resources activities
  • Ensure the administration of audit activities for compliance within HR policies and procedures
  • Train management in interviewing, hiring, terminations, promotions, performance review, safety, and sexual harassment
  • Provide feedback and coaching to managers, actively listen and ask searching clarifying questions in regards to associates
  • Assist with staffing, succession planning and associate programs and processes
  • Understand concepts related to compensation and benefits systems, processes, and employee communications
  • Administration of and action planning activities related to the annual EOS process
  • Enter and maintain data in HRMS system
  • Administration of our performance management process

Required Education and Experience
  • Bachelor Degree required or equivalent 4 years experience, required
  • Some knowledge of HR, preferred
  • PHR/SPHR SHRM-CP/SHRM-SCP certification, preferred
  • Knowledge of HR systems and databases, preferred
  • Knowledge of labor law and HR best practices, preferred
  • Experience with conflict resolution, preferred
  • Experience with investigations, preferred
  • Experience with data analytics, preferred
  • Experience facilitating trainings, preferred
  • Experience with onboarding, preferred

Our Organization is an equal opportunity employer.

What DHL employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About DHL

Sourced by ZipRecruiter

When Adrian Dalsey, Larry Hillblom and Robert Lynn founded DHL in 1969, they didn’t know they would revolutionize the world of logistics. Today, DHL is the world’s leading logistics company. Our 600,000 people in over 220 countries and territories work every day to help you cross borders, reach new markets and grow your business. Or simply send a letter to your loved ones.

Industry

Transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Plantation, FL, US

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