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Hr In Hospitality Jobs (NOW HIRING)

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Hr In Hospitality information

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$39K

$86.1K

$129.5K

How much do hr in hospitality jobs pay per year?

As of Jun 9, 2026, the average yearly pay for hr in hospitality in the United States is $86,139.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,000.00 and $100,000.00 per year, depending on experience, location, and employer.

What does HR do in the hospitality industry?

HR in hospitality is responsible for recruiting, training, and managing employees in hotels, restaurants, resorts, and other hospitality businesses. They handle employee relations, payroll, benefits administration, and ensure compliance with labor laws. HR also plays a key role in maintaining a positive work environment, supporting staff development, and addressing workplace issues to ensure excellent guest service.

What are some common challenges HR professionals face in the hospitality industry, and how can they effectively address them?

HR professionals in hospitality often encounter challenges such as high employee turnover, managing a diverse workforce, and ensuring consistent service standards across shifts. To address these, it's crucial to implement strong onboarding and training programs, foster open communication, and create clear career development paths. Additionally, HR teams frequently collaborate closely with operations managers and department heads to address staffing needs and resolve employee issues promptly, ensuring smooth daily operations and high guest satisfaction.

What are the key skills and qualifications needed to thrive as an HR professional in hospitality, and why are they important?

To excel as an HR professional in hospitality, you need a solid background in human resources management, employment law, and hospitality industry practices, usually supported by a degree in HR or hospitality and relevant certifications like SHRM or HRCI. Familiarity with HRIS systems, payroll software, and talent management platforms is typically required. Outstanding interpersonal skills, cultural sensitivity, and conflict resolution abilities help build positive workplace environments in diverse, customer-focused settings. These skills are essential for attracting, retaining, and developing talent while ensuring compliance and fostering excellent guest experiences.

What is the difference between Hr In Hospitality vs Hotel Front Desk Staff?

AspectHr In HospitalityHotel Front Desk Staff
Primary RoleHuman resources management, recruitment, employee relationsGuest check-in/out, customer service, reservations
Required SkillsHR policies, communication, organizational skillsCustomer service, communication, problem-solving
Work EnvironmentOffice setting within hospitality organizationsFront desk, hotel lobby, customer-facing
CertificationsHR certifications (e.g., PHR, SHRM-CP)None typically required, hospitality training preferred

While both roles are integral to the hospitality industry, Hr In Hospitality focuses on managing employee relations and HR functions, whereas Hotel Front Desk Staff primarily handles guest interactions and reservations. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

More about Hr In Hospitality jobs
What cities are hiring for Hr In Hospitality jobs? Cities with the most Hr In Hospitality job openings:
What states have the most Hr In Hospitality jobs? States with the most job openings for Hr In Hospitality jobs include:
Infographic showing various Hr In Hospitality job openings in the United States as of June 2026, with employment types broken down into 5% Internship, 21% Full Time, 69% Part Time, and 5% Contract. Highlights an 100% In-person job distribution, with an average salary of $86,139 per year, or $41.4 per hour.

$21/hr

Full-time

Posted 16 days ago


Job description

The Position

Midtown believes in putting the customer at the center of every interaction. The Hospitality Desk plays a critical role in delivering a consistent, welcoming, and professional first and last impression for members of our premier athletic club and guests staying at our 55-room boutique hotel.

Learn more about our beautiful club and hotel here: Midtown Athletic Club Chicago / The Hotel at Midtown | Official Site

You will love this job if:

  • You are committed to delivering exceptional member and guest experiences
  • You thrive in a dynamic environment
  • You enjoy cross-functional responsibilities
  • You like being in front of members
  • You're a proactive, dependable team player
  • You are someone comfortable balancing guest service with operational leadership

As a Hospitality Associate, you will:

  • Serve as the point of contact at the Hospitality Desk for both club members and hotel guests
  • Manage check-ins, reservations, inquiries, and overall hospitality desk operations
  • Provide high-level customer service and resolve guest concerns efficiently
  • Coordinate with internal departments to ensure seamless member and hotel guest experiences

Experience Requirements:

  • Previous experience in hospitality, athletic club, or hotel operations preferred
  • Strong interpersonal and communication skills
  • Ability to multitask and adapt in a fast-paced environment
  • Strong ability to remain calm, professional, and solution-oriented in high-volume or high-pressure situations
  • Leadership mindset with strong problem-solving and conflict resolution skills
  • Availability to work either early mornings, midday, or evenings; a weekend shift is required

Compensation: $21/hr

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Midtown is an Equal Opportunity Employer.

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

MIDTOWN is an Equal Opportunity Employer.